Feedback Templates are the package of configuration choices made by the administrator that form the rating and feedback experiences for the end user. Each template defines the method in which it is initiated, by whom it is initiated, and whom it will rate. These templates exist behind-the-scenes for the end user, while guiding them and minimizing friction.
When editing a template, the settings are divided into two tabs, General Settings and Feature Connectors.
The Feature Connectors tab displays all the areas in which a capability feedback template may be used and enables administrators to configure where the template is available for users, such as the Skills - Declared and Skills - To Develop sections of the Skills Profile.
To edit a Capability Feedback Template, go to . Then, select the Edit link to the right of the appropriate feedback template.
Permissions
| PERMISSION NAME | PERMISSION DESCRIPTION | CATEGORY |
| User Ratings | For end users, this permission grants the ability to perform ratings and view ratings. For administrators, this permission is required, along with the specific user rating administration permissions to edit rating scales or templates. This permission cannot be constrained. | Core Administration |
Select Template Availability - Enable the Active Toggle
The Feature Connectors tab displays all of the areas in which a capability feedback template may be used.
To enable the template to be available in an area, select the Active toggle for the appropriate feature area.
Menu Action Name
When the template is active for a feature, administrators have the option to customize the language that is presented to the user when using the template in the specified area. The default language from the General Settings tab is used by default.
Available Features
The following areas or feature are available:
- Compare Skills - When this feature connector is enabled for a template, users can use the corresponding feedback template to initiate feedback for a skill directly from the Compare Skills page. See Skills Profile - Compare Skills.
- People Matrix - When this feature connector is enabled for a template, users can use the corresponding feedback template to update ratings via the People Matrix. See People Matrix - Overview.
- Rating Card - When this feature connector is enabled for a template, users can use the corresponding feedback template to initiate feedback for a skill in the Skills Details flyout, which opens after selecting a skill in the Skills Profile. See Skills Profile - View Skill Details.
- Request Builder - This feature connector enables users to initiate a feedback request using the corresponding template via the request builder in My Feedback Requests. The request target user type for the template is set in the General Settings. When initiating a feedback request, the requester can select which users are included in their request and which skills are being evaluated in the request.
- Request Rating About Self - Users may request feedback from their Skills Profile. See Skills Profile - Request Feedback for Skill Proficiency.
- Skills - Declared - Users may request feedback from the Your Skills section in their Skills Profile. See Skills Profile.
- Skills - To Develop - Users may request feedback from the Skills You Want to Develop section in their Skills Profile. See Skills Profile.
Save/Cancel/Exit
Select the button at the bottom of the page to save the template settings and return to the Manage Feedback Templates page.
Select the button at the bottom of the page to discard any unsaved changes to the template settings and return to the Manage Feedback Templates page.
Select the button at the top of the page to discard any unsaved changes to the template settings and return to the Manage Feedback Templates page.