Transcript (Universal Profile) - Status and Options

The transcript contains numerous statuses and options, which are automatically updated as a result of user, manager, and administrator actions, and based on the type of learning object (LO). See Transcript - Curriculum Subscriptions to view how the transcript behaves when curriculum subscriptions are enabled.

Course Status Update

The automation of the system enables course statuses and options to be automatically updated. For example:

When a manager approves a course:

The transcript status is automatically changed to Approved.
The transcript option changes to allow the user to register.

When you register for a course:

The status changes to Registered.
A Launch option is available if the LO is an online course.

Course Troubleshooting Guide

In certain cases, users may have issues receiving a Completed status for their online course even if they have launched the course and completed the assessment within the course. See Course Troubleshooting Guide.

Training Statuses

When a LO is inactive, "Inactive" appears as the first action in the Action drop-down menu. This option is not clickable. The only other option available in the Action drop-down menu is the View Details option, which opens the Training Details page.

The following statuses and options are available for each LO type on the Universal Profile - Transcript page:

Cohort

Status	Options
Approved	Register
Approved	View Training Details
Approved / Past Due	Register
Approved / Past Due	View Training Details
Completed	View Training Details
Completed	View Certificate
Completion Approval Denied	Request Completion Approval
Completion Approval Denied	View Training Details
Completion Approval Denied / Past Due	Request Completion Approval
Completion Approval Denied / Past Due	View Training Details
Denied	Request Again
Denied	View Training Details
Denied / Past Due	Request Again
Denied / Past Due	View Training Details
Exempt	View Training Details
Exempt	Launch
Inactive	View Training Details
In Progress	Launch - When a cohort LO is launched, the Main tab of the cohort community is opened. See Cohort Community - Main.
In Progress	View Training Details
In Progress / Past Due	Launch - When a cohort LO is launched, the Main tab of the cohort community is opened. See Cohort Community - Main.
In Progress / Past Due	View Training Details
Pending Acknowledgment	Acknowledge
Pending Acknowledgment	View Training Details
Pending Acknowledgment / Past Due	Acknowledge
Pending Acknowledgment / Past Due	View Training Details
Pending Approval	View Training Details
Pending Approval / Past Due	View Training Details
Pending Completion Approval	View Training Details
Pending Completion Approval / Past Due	View Training Details
Pending Completion Signature	Sign
Pending Completion Signature	View Training Details
Registered	None
Registered	View Training Details
Registered / Past Due	None
Registered / Past Due	View Training Details

Curriculum

Status	Options
Approved	Register
	Manage
	Renew License
Completed	Subscription Renew
	Open
	Renew License
	Evaluate
	View Details
	View Certificate
Completed Equivalent	Manage
	Evaluate
	Subscription Renew
	Renew License
Completion Approval Denied	Manage
Completion Approval Denied	Request Completion Approval
Denied	Request Again
Denied	Renew License
Exempt	View Completion Page
Exempt	View Training Details
Expired	Subscription Renew
Expired	Renew License
In Progress	Manage
	Subscription Renew
	Evaluate
	Renew License
Not Activated	Activate - This option is available if the administrator does not check the Auto-Register option when configuring the LO within the curriculum.
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending	Manage
Pending	Renew License
Pending Acknowledgment	Acknowledge
	Manage
	Subscription Renew
	Renew License
Pending Completion Approval	Manage
Pending Completion Approval	Renew License
Pending Completion Signature	Sign
	Subscription Renew
	Manage
	Renew License
	Evaluate
Pending Evaluation	Manage
	Evaluate
	Subscription Renew
	Renew License
	View Details
Pending Payment	Manage
Pending Post Work	Manage
	Subscription Renew
	Renew License
Pending Prerequisite	Manage
	Subscription Renew
	Renew License
Registered	Manage
	Subscription Renew
	Renew License
	Evaluate
Registered Not Available	Manage
	Evaluate
	Renew License

Event

Status	Options
Approved	Select Session
	Evaluate
	Manage
	Renew License
Denied	Request Again
Denied	Renew License
Exempt	View Training Details
Not Started	Select Session
	Evaluate
	Renew License
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending Acknowledgment	Acknowledge
	Evaluate
	Renew License
Pending Completion Signature	Sign
	Manage
	Renew License
	Evaluate
Pending Evaluation	Renew License
Pending Evaluation	Evaluate

External Training

Status	Options
Approved	Register
Approved	Renew License
Completion Approval Denied	Request Completion
Denied	Renew License
Exempt	View Training Details
Not Started	SF-182 Edit
Not Started	SF-182 Remove
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending Completion Signature	Sign
Pending Completion Signature	Renew License
Registered	Withdraw
	Mark Complete
	Renew License

File

Status	Options
Approved	Register
Approved	Renew License
Exempt	View Training Details
In Progress	Launch
	Mark Complete
	Renew License
Pending Completion Signature	Sign
	Launch
	Renew License
Registered	Launch
	Mark Complete
	Renew License

Library

Status	Options
Approved	Register
	Manage
	Renew License
Completion Approval Denied	Manage
Completion Approval Denied	Request Completion Approval
Denied	Request Again
Denied	Renew License
Exempt	View Completion Page
Exempt	View Training Details
In Progress	Manage
	Evaluate
	Renew License
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending	Manage
Pending	Renew License
Pending Acknowledgment	Acknowledge
	Manage
	Renew License
Pending Completion Approval	Renew License
Pending Completion Signature	Sign
	Manage
	Renew License
	Evaluate
Pending Evaluation	Launch
	Manage - See Library - Manage.
	Renew License
	Evaluate
	View Details
Pending Payment	Manage
Pending Payment	Renew License
Pending Prerequisite	Manage
Pending Prerequisite	Renew License
Registered	Manage
	Renew License
	Evaluate
Registered Not Available	Manage
	Evaluate
	Renew License

Material

Status	Options
Approved	Register
	Manage
	Renew License
Completed	Launch
	Manage
	Evaluate
	View Details
	View Certificate
Completion Approval Denied	Manage
Completion Approval Denied	Request Completion Approval
Denied	Manage
Denied	Renew License
Exempt	View Completion Page
Exempt	View Training Details
In Progress	Launch
	Manage
	Upload and Verify
	Mark Complete
	Renew License
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending	Manage
Pending	Renew License
Pending Acknowledgment	Launch
	Acknowledge
	Manage
	Renew License
Pending Completion Approval	Launch
	Manage
	Evaluate
	Renew License
	View Details
Pending Completion Signature	Sign
	Manage
	Renew License
	Evaluate
Pending Evaluation	Launch
	Manage
	Renew License
	Evaluate
	View Details
Pending Payment	Manage
Pending Payment	Renew License
Pending Post Work	View Post Work
	Launch
	Manage
	Renew License
Pending Prerequisite	View Prerequisite
Pending Prerequisite	Renew License
Pending Prework	View Prework
Registered	Launch
	Mark Complete
	Manage
	Renew License
	Evaluate
Registered Not Available	Manage
	Evaluate
	Renew License

Online Course

Status	Options
Approved	Register
	Manage
	Renew License
Completed	Launch Locally
	Launch
	Manage
	Renew License
	Evaluate
	View Details
	View Certificate
Completed Equivalent

	Manage
	Renew License
	Evaluate
Completion Approval Denied	Request Completion Approval
Completion Approval Denied	Manage
Denied	Request Again
	Manage
	Renew License
Exempt	View Completion Page
Exempt	View Training Details
Failed	Retake Test
Failed	Renew License
In Progress	Launch Locally
	Launch
	Unlock
	Manage
	Renew License
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending	Manage
Pending	Renew License
Pending Acknowledgment	Launch Locally
	Launch
	Acknowledge
	Manage
	Evaluate
	Renew License
Pending Completion Approval	Launch Locally
	Launch
	Manage
	Renew License
	Evaluate
	View Details
Pending Completion Signature	Launch Locally
	Launch
	Sign
	Manage
	Renew License
	Evaluate
	View Details
Pending Evaluation	Launch Locally
	Launch
	Manage
	Renew License
	Evaluate
	View Details
Pending Payment	Manage
Pending Payment	Renew License
Pending Post Work	View Post Work
	Launch Locally
	Launch
	Manage
	Renew License
Pending Prerequisite	View Prerequisite
Pending Prerequisite	Renew License
Pending Prework	View Prework
Registered	Launch Locally
	Launch
	Unlock
	Manage
	Renew License
	Evaluate
Registered Not Available	Manage
	Evaluate
	Renew License

Note: The Failed status can be enabled by contacting Global Customer Support. If not activated, a failed Online Content displays "In Progress" status.

Quick Course

Status	Options
Approved	Register
	Manage
	Renew License
Completed	Launch
	Manage
	View Certificate
Completion Approval Denied	Manage
Completion Approval Denied	Request Completion Approval
Denied	Request Again
	Manage
	Renew License
Exempt	View Completion Page
Exempt	View Training Details
In Progress	Launch
	Manage
	Renew License
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending	Manage
Pending	Renew License
Pending Acknowledgment	Launch
	Acknowledge
	Manage
	Renew License
Pending Completion Approval	Launch
	Manage
	Renew License
Pending Completion Signature	Launch
	Sign
	Manage
	Renew License
	Evaluate
Pending Evaluation	Launch
	Manage
	Renew License
	Evaluate
Pending Payment	Manage
Pending Payment	Renew License
Pending Post Work	View Post Work
	Launch
	Manage
	Renew License
Pending Prerequisite	View Prerequisite
Pending Prerequisite	Renew License
Pending Prework	View Prework
Registered	Launch
	Manage
	Renew License
	Evaluate
Registered Not Available	Manage
	Evaluate
	Renew License

Session

Evaluation Availability: With most learning objects (LOs), the evaluation is available to the user after the LO is completed. However, when an evaluation is used with an event session, it is only available to the user at the session start time. In the case of a multi-part session, it is only available at the session start time of the final part.

For troubleshooting information regarding Level 1 evaluations: See Troubleshooting Guide - Level 1 Evaluations.See Troubleshooting Guide - Level 1 Evaluations.

Status	Options
Approved	Register
	Withdraw
	Renew License
	View Details
Canceled	Select Session
Canceled	Renew License
Completion Approval Denied	Request Completion Approval
Completion Approval Denied	Manage
Denied	Select Session
Denied	Renew License
Exception Requested	Withdraw
	Renew License
	View Details
Exempt	View Completion Page
Exempt	View Training Details
In Progress	Withdraw
	Manage
	Launch WebCast Session
	Renew License
	Evaluate
	View Details
No Show	Select Session
No Show	Renew License
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending	Withdraw
	Manage
	Renew License
	View Details
Pending Acknowledgment	Evaluate
	Acknowledge
	Manage
	Renew License
Pending Completion Approval	Manage
Pending Completion Approval	Renew License
Pending Completion Signature	Sign
	Manage
	Renew License
	Evaluate
Pending Evaluation	Manage
	Renew License
	Evaluate
Pending Payment	Manage
Pending Pre-work	View Pre-work
Pending Post-work	View Post-work
Pending Post-work	Renew License
Pending Prerequisite	Manage
	Withdraw
	Renew License
Pending Prework	View Prework
Registered	View Training Details
	Withdraw
	Manage
	Launch WebCast Session
	Renew License
	Evaluate
Registered Not Available	Manage
	Evaluate
	Renew License
Registration Pending	Register
	Withdraw
	Renew License
	View Details
Waitlisted	Withdraw
	Renew License
	View Details
Waitlist Expired	Register
	Select Session
	Renew License
Withdrawn	Select Session
Withdrawn	Renew License

Test

Status	Options
Approved	Register
	Manage
	Renew License
Completed	Review
	Renew License
	Manage
	Evaluate
	View Certificate
Completion Approval Denied	Manage
Completion Approval Denied	Request Completion Approval
Denied	Request Again
Denied	Renew License
Exempt	View Completion Page
Exempt	View Training Details
Failed	Retake Test
Failed	Renew License
In Progress	Take Test
	Manage
	Renew License
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending	Manage
Pending	Renew License
Pending Acknowledgment	Acknowledge
	Manage
	Renew License
Pending Completion Approval	Manage
Pending Completion Approval	Renew License
Pending Completion Signature	Sign
	Manage
	Renew License
	Evaluate
Pending Evaluation	Manage
	Renew License
	Evaluate
Pending Payment	Manage
Pending Payment	Renew License
Pending Post Work	View Post Work
Pending Post Work	Renew License
Pending Prerequisite	View Prerequisite
Pending Prework	View Prework
Registered	Take Test
	Manage
	Renew License
	Evaluate
Registered Not Available	Manage
	Evaluate
	Renew License

Video

Status	Options
Approved	Register
Approved	Renew License
Completed	Launch Video
	Manage
	Renew License
	Evaluate
	View Details
	View Certificate
Completed Equivalent	Manage
	Evaluate
	Launch Video
	Renew License
Completion Approval Denied	Manage
Completion Approval Denied	Request Completion Approval
Denied	Request Again
Denied	Renew License
Exempt	View Completion Page
Exempt	View Training Details
Payment Denied	Repurchase
Payment Refunded	Repurchase
Pending	Manage
Pending	Renew License
Pending Acknowledgment	Launch Video
	Manage
	Acknowledge
	Renew License
Pending Completion Approval	Launch Video
	Manage
	Renew License
Pending Completion Signature	Launch Video
	Sign
	Manage
	Renew License
	Evaluate
Pending Evaluation	Launch Video
	Manage
	Renew License
	Evaluate
	View Details
Pending Payment	Manage
Pending Prerequisite	View Prerequisite
Pending Prerequisite	Renew License
Pending Prework	View Prework
Registered	Launch Video
	Mark Complete
	Manage
	Renew License
	Evaluate
Registered Not Available	Manage
	Evaluate
	Renew License