My Profile - My Pending Tasks

The Interview task enables applicants to track and manage their interview schedule for requisitions.

The following are the interview task types:

• In Person Interview Scheduled
• Phone Interview Scheduled
• Virtual Interview Scheduled
• On Demand Video Interview Scheduled - Note: With video interviews, applicants can access HireVue directly from their My Profile page to complete the interview.
• Live Video Interview Scheduled

Applicants may have multiple interview tasks, depending on how the various stages of the application process are configured. For example, the applicant could have a Phone, Virtual, and In Person interview task for a single requisition. These could occur on the same day at different times and with multiple different interviewers. Or, the applicant could have three different virtual interviews for a single requisition, each displaying as a separate task.

Interview tasks are assigned to applicants when the applicant is sent a notification that an interview has been scheduled. This notification is sent by the interview scheduler.

For On Demand Video interviews, the task displays in the Pending Tasks panel when the task has not yet been completed or is in progress. Once the applicant completes the interview in HireVue, the task is moved to the Completed Tasks panel.

If the interview task is modified by the scheduler, then the task is updated in the applicant's My Tasks panel. If the task is removed by the scheduler, then the task is removed from the My Tasks panel.

The following information displays in the Pending Tasks panel for interview tasks:

Column	Description
Task Title	This displays the interview task type, either In Person Interview, Phone Interview, Virtual, On Demand Video Interview, or Live Video Interview.
Task Description	In Person/Phone/Virtua/Live Video Interview For In Person, Phone, and Live Video interviews, this displays the date and start/end time of the interview. The time zone of the interview time displays in parentheses to the right of the time. Important Note: The interview time displays in the time zone of the user who scheduled the interview. If the interview scheduler entered comments to the applicant when scheduling the interview, the comments display below the date and time. If the scheduler did not provide comments, then this column displays "Please click the Launch link for more details." This refers to the Launch link in the Options column for the interview. Note: If the comments are longer than the space allows, then the remaining text is replaced with ellipses. The applicant can view the remaining comments by clicking the Launch link in the Options column. On Demand Video Interview For On Demand Video interviews, this column displays "Click on the Launch link to complete this video interview." This refers to the Launch link in the Options column for the interview.
Position Title	This displays the title and requisition ID for the requisition. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.
Date Assigned	This displays the date on which the task was assigned to the applicant.

Launch

The functionality of the Launch button is dependent upon the interview type.

Launch In Person/Phone/Live Video/Virtual Interviews

Clicking Launch opens the Interview Details pop-up. The following information displays in the pop-up:

• Scheduling - The following information displays in the Scheduling section:
  • Date - This field displays the date of the interview.
  • Time - This field displays the interview start and end time. The time zone displays in parentheses to the right of the time. Important Note: The interview time displays in the time zone of the user who scheduled the interview.
  • Type - This field displays the type of interview, either In Person Interview, Phone Interview, Virtual Interview, or Live Video Interview.
  • Location - This field displays the physical location for In Person interviews.
  • Interviewing With - This field displays the names of the interviewers with whom the applicant is interviewing.
  • Number - This field displays the phone number for the interview. This field only displays for Phone interviews.
  • Launch Interview - The Launch Interview link only displays for Live Video interviews. Clicking the link launches the live video interview in HireVue. Note: Live video interviews are interviews that take place via live video with one or more interviewers and the applicant. The HireVue digital interview application is used to conduct the interview. The applicant and all interviewers are visible on the screen.
• Comments - This field displays the comments written to the applicant by the interview scheduler. If comments were not provided by the scheduler, then the Comments box is blank.

Launch On Demand Video Interview

Clicking Launch launches the video interview in HireVue. The applicant completes the interview by responding to questions previously configured for the interview.

Applicants can begin an On Demand Video interview and save their progress so that they can return to the interview and complete it at a later date. When the applicant launches an in-progress interview, HireVue opens the interview to the place where the applicant stopped the interview.

The Offer Letter task enables candidates to view the details of the organization's job offer and submit a response. The following information displays for the offer:

• Task Title - This displays the title of the offer.
• Task Description - This displays any instructions that were added when the offer was configured.
• Position Title - This displays the job title associated with the task. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it. Click the linked title to open the Job Details page for the requisition.
• Date Assigned - This displays the date on which the task was assigned to the candidate.
• Options - Click Launch to view the offer. This opens the Review Offer Letter pop-up from which the candidate can view the offer details and select to accept or decline the offer. The following information displays in the pop-up:
  • Instructions - This section displays any instructions that were added when the offer was configured to be sent to the candidate's profile.
  • Offer Letter - This section displays a link to the offer letter. Click the link to open the offer letter.
  • Additional Attachments - This section displays links to each additional attachment that was added when the offer was configured to be sent to the candidate's profile.
  • Response - This section displays the decision options from which the candidate can select, either "Accept" or "Decline."
    • Accept - If the candidate selects "Accept," then the candidate can select from following accept methods:
      • Electronic Signature - This option enables the candidate to accept the offer by electronically signing the offer letter. The candidate must enter their full name (up to 200 characters), and then authenticate their signature by entering their email address and password. The candidate must then click Submit to send the offer acceptance.

      

      Forgot Password Note: Applicants who do not remember their password can click the Forgot password link in the offer letter acceptance pop-up to reset their password. This opens the Forgot Password pop-up. Applicants must enter their login credentials in the Forgot Password pop-up, and then click Submit. This triggers the Forget Password email, provided that the email is configured by the administrator. The applicant can open the email and click the reset password link in the email to be taken to the reset password page, provided that the PASSWORD.RESET.URL tag is included in the body of the email.

      • Upload Document - This option enables the candidate to accept the offer by uploading a signed copy of the offer letter. The candidate must browse for and select a document, and then upload it to the pop-up. Once uploaded, the candidate must click Submit to send the offer acceptance.

      Once submitted, the task moves to the Completed Tasks panel. Submitting the task triggers the Candidate Response Received email, if configured in Email Management.Note: The information in the Message field is configured by the administrator in Offer Letter Preferences.

    • Decline - If the candidate selects "Decline," the candidate must select one or more decline reasons from the Reason drop-down. The candidate can enter a note in the Notes field regarding their decision. The candidate must then click Submit to send the decline response. Once submitted, the task moves to the Completed Tasks panel. Submitting the task triggers the Candidate Response Received email, if configured in Email Management. Note: The values in the Reason drop-down are configured by the administrator in Offer Letter Preferences.

    

Note: This feature is only available for portals that have self-enabled Mobile Friendly Candidate Experience, which is done via the Feature Activation Preferences page. The career site must be configured by the administrator as a Mobile-Friendly career site, and not a Standard career site. See Manage Mobile-Friendly Career Site.

Applicants can accept/decline offer letters via a mobile-friendly experience on the candidate’s My Profile page on the career site. Note: On mobile devices, the ability to accept or decline an offer letter is only available for mobile-friendly career sites that are created via the Mobile Friendly Candidate Experience functionality and is not available for Standard career sites.

To accept or decline an offer letter:

1. Open your My Profile page on the career site.
2. Tap Launch to open the offer letter page.
3. Tap the offer letter icon to view the offer letter.
4. Open any additional attachments by tapping the icon for the attachment. Note: This section is hidden if there are no additional attachments.
5. Select Accept or Decline from the Response drop-down. Note: You may be asked to upload a signed offer letter document to serve as your acceptance of the offer. In such cases, you cannot submit your offer acceptance until the document is uploaded.
6. Enter your name in the Full Name field. This serves as your signature.
7. Enter your email address in the Email field.
   • If you are using an email address that is associated with a social network account, then you will be required to create a password in order to sign the offer letter.
8. Enter your career site password in the Password field.
   • Forgot Password - If you do not know your password, tap Forgot Password to reset your password. Once you have reset your password, you are redirected back to the offer letter page. Note: The Password field does not display if you are required to upload a signed offer letter document because you are not being asked to sign the document electronically.
   • Email Associated with Social Network - If you are using an email address that is associated with a social network account (i.e., LinkedIn), then you will be required to create a password in order to sign the offer letter.
9. Tap Submit. This submits your offer decision.

The following information displays for pending Reference Letter Request tasks:

• Task Title - This displays the task title.
• Task Description - This displays the instructions for completing the task. The instructions are system-defined and cannot be modified by the administrator or recruiter.
• Position Title - This displays the linked job title for the requisition. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it. Selecting the link opens the Job Details page for the requisition.
• Date Assigned - This displays the date on which the Reference Letter Request task was assigned to the applicant.
• Launch - Click Launch to launch the Reference Letter Request task. This opens the Reference Letter Request page from which the applicant enters the name and email address for each reference and submits the task. Once the task is submitted, the referrer information cannot be modified by the applicant.

The following information displays for pending self schedule interview tasks:

• Task Title - This displays the name of the task, "Self Schedule Interview."
• Task Description - This displays the name of the event.
• Position Title - This displays the linked job title for the associated requisition to which the applicant has applied. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it. Clicking the link opens the Job Details page for the requisition.
• Date Assigned - This displays the date on which the self scheduling invitation was sent to the applicant.
• Launch - Click Launch to begin the self scheduling process. This opens the self schedule page.
  • If the self schedule page displays "Event no longer available," then the event end date has passed and the applicant can no longer schedule an interview for the event.
  • If the self schedule page displays "No available sessions," then the applicant cannot schedule an interview for the event. However, the applicant can click the request an alternative session link.
  • If the self schedule page displays "Launch Error," then the invitation failed to launch.

SHL assessments that are part of the application workflow display in the My Tasks panel of the My Profile page. Applicants can launch the assessments by clicking Launch. The assessment opens in the vendor's application, and the applicant does not need to log in to the vendor's site.

Once the assessment task is submitted by the applicant and considered complete by the vendor, the assessment is changed to a Completed task, and the description is changed to "Assessment Completed." The Completed Date is the date on which the assessment is considered complete by the vendor. The applicant cannot view the completed assessment.

If the applicant reaches a Closed status while the assessment is in their pending tasks, then the assessment task is automatically removed as a pending tasks. If the applicant reaches a Closed status after completing the assessment, then the assessment remains on the My Tasks panel as a Completed task.