My Account - Orders - Order Details (Redesigned)

The Order Details page displays all of the details for the order, including transaction date, transaction ID, payment method, order status, and the details of each item purchased.

To access My Account:

  • Select the Settings icon in the upper-right corner of the screen and select the My Account link.
  • Select the Navigation icon in the upper-right corner of the screen and select the My Account link.

Select the Orders tab on the left. Then, select the Transaction ID for a page to view the Order Details page for the order.

Note: When accessing the order history from the Manage Transactions page, the Order Details page is not renamed and the UI is not updated. This only applies to accessing order history from My Account.

Edit

The Edit option in the Options drop-down in the upper-right corner of the page allows users to edit the secondary address information. Selecting Edit opens the secondary address fields in edit mode. Enter the changes, and then click Save. Note: The secondary address fields are only available if enabled by the administrator. See My Account - Orders - Order Details - Edit Information (Redesigned).

Print

The Print option in the Options drop-down in the upper-right corner of the page allows users to print the details of the order. There are no functionality changes to the print feature.

Order Information

The Order Information section displays the overall information for the order.

Note: The Reference Number field only displays if the payment method selected during checkout is Purchase Order. The field is read only and displays even if the user does not enter a purchase order number in the Reference Number field during checkout. See Checkout - Payment - Send Bill/Purchase Order.

Subscriptions Training Note: For transactions that are part of a Subscription, a Subscription field displays. This field displays the name of the subscription.

Custom Transaction Fields

Custom transaction fields may display below the system fields if they have been configured by the administrator.

If the administrator defined the custom Transaction field as editable, then the field can be modified.

If the field was not required on the Payment page when checking out, and the user did not enter a value, then the field is blank. If the administrator defined the field as required, and the field was only added to the Order History Details page, then a value must be entered into the field but can only be entered by users with permission to manage transactions.

Note: If the field is required and was also added to the Payment page of the shopping cart, then the user completing the transaction would have been required to enter a value prior to completing the purchase.

Details

The Details section displays the details of each item within the order.

Note: For transactions that are part of a Subscription, the unit price for the training item will be zero. The actual price for the training will be recorded for reporting purposes.

Assigned Learning Objects

If the order contains a learning object that has been assigned, then an Expand icon displays to the left of the transaction. Click the icon to view the assignment details.

Order History

The Order History section displays the history of the order, including when the order was made and if any modifications have been made to the order.