Global Search Overview

Global Search is a multiple phase project. When complete, Global Search will search the entire system, including Learning, Performance, Succession, and Compensation data. Currently, Global Search is able to search people, training, certifications, Connect postings, forms, and volunteer activities within the system.

Global Search uses the Search field in the upper-right corner of pages within the system. Performing a search may search multiple databases, such as the course catalog, people, certifications, etc. so results from all areas may be displayed.

Global Search Widget

In order for a user to have access to Global Search, the following criteria must be met:

  • The user must have at least one of the Global Search permissions.
  • The search box must be enabled and at least one of the search types must be enabled in Search Preferences.

As the user enters a search query into the Search field, predictive search results appear in a menu below the field. Predictive search results appear for each search category where there are relevant results. When a predictive search result is selected, the user is navigated directly to the selected item.

A maximum of five relevant results appear for each category. Search results are displayed in order of relevancy.

Users can click a predictive search result to go directly to the selected item. Depending on the type of predictive result selected and viewing permissions enabled, the user is navigated to the following pages:

  • Selecting a person - Default Universal Profile page of the selected user.
  • Selecting a training item - Training Details page for the selected training.
  • Selecting a certification - Training Details page for the selected certification.
  • Selecting a volunteer activity - Activity Details page for the selected activity.

Users can also click the magnifying glass icon or press the [Enter] key to open the Global Search page and view the search results.

Global Search Types

Global Search includes the following:

  • Training Search - Global Search can be used to search for LOs within the system. When an LO is clicked in the Search results, the system directs the user to the LO Details page.
  • People Search - Global Search can be used to search for people within the system. When an individual is clicked in the Search results, the system directs the user to the Universal Profile of the corresponding user.
  • Connect - Global Search can be used to search for Knowledge Bank and community postings. When a posting is clicked in the Search results, the system directs the user to the posting page.
  • Certifications - Global Search can be used to search for certifications within the system. When a certification is clicked in the Search results, the system directs the user to the Certification Details page.
  • Volunteer Activities - Global Search can be used to search for volunteer activities within the system. When a volunteer activity is clicked in the Search results, the system directs the user to the Activity Details page.
  • Forms - Global Search can be used to search for forms. When a form task is clicked in the Search results, the system directs the user to the Training Details page. The following criteria must be met in order for forms to be searched in Global Search:
  • Full Text Search is used within Global Search to improve searching capability and relevance of search results.

Searches are done in the user's default language, if available. If an item is not available in the user's default language, Global Search searches the item in the item's default language. For example, if a user's default language is Chinese, then Global Search searches each item in Chinese. If an item (e.g., an LO) is not available in Chinese, then the item is searched in the item's default language.

Predictive Search

When entering a search query on the Global Search page or in the Global Search widget, as soon as two characters are entered into the Search field, predictive search results display below the field. The search results are categorized by search category (e.g., People, Training).

If the user clicks one of the predictive search results, then the Global Search page completes a search for the selected predictive search result. Otherwise, if a user clicks the Search button, then the Global Search page completes a search for the text string that was entered.

Searching Logic

In order for an item to be returned in the search results, the item must match all keywords entered in the Search field, while each individual word can match any searchable field for the item (e.g., first name, last name, LO title). The search logic begins comparing items at the beginning of the search string. For example, if a user searches for "geo data," Global Search returns matches for George, Georgia, geography, geology, data, database, dataset, etc. "Geo" or "data" need to exist in at least one field that is being searched, but they do not have to exist in the same field. For example, if "geo" is in the title and "data" is in the description, then this item is returned in the search results.

Global Search is designed to search for words, but not symbols.

The search results are sorted so that the most relevant items are displayed first, and this is based on a combination of how many times the search term is mentioned in the item and in which fields it is mentioned. In training, for example, the most important fields are the title and the description. A training item that has the search term twice in the title will appear higher in the search results than an item that has the search term only once.

What items are searched?

The following items are searched in each search type: