Application Workflow - Prescreen Questions

The Prescreen Questions action item enables administrators to add pre-screening questions to the section.

Mobile-Friendly vs. Standard Workflows

For portals that have enabled Mobile-Friendly Candidate Experience (see Enable Mobile-Friendly Candidate Experience), the user interface (UI) is updated to the latest look and feel. In addition, all prescreening questions (except Title and Instructions) can be marked as required or left as optional.

For portals that have not enabled Mobile-Friendly Candidate Experience, the UI is slightly different, with different icons. In addition, the ability to mark prescreening questions as required or leave them as optional is unavailable. Instead, question types are either always required or always optional.

Click here to download the Mobile-Friendly Candidate Experience starter guide.

Add Questions

To add pre-screening questions to the Pre-Screen Questions action item, click Prescreen Questions in the Add Action Item drop-down on the application workflow page. This opens the Add Questions pop-up.

The following information and options are available in the Add Questions pop-up:

Pre-Screening Survey Details

When a Prescreen Question action item is added to the workflow, a Pre-Screening Survey Details bar displays for the section.

Note: A "survey" is considered to be the group of questions in a Prescreen Question action item section.

Note: The Pre-Screening Survey Details bar does not display for Prescreen Question action items that only include Free Form (Essay) questions.

Note about Date Questions: Questions that are the Date type cannot be scored.

The following information displays in the bar:

Create Branched Questions

For portals that have self-enabled the Mobile-Friendly Candidate Experience, you can create branched prescreening questions. This option lets you show or hide follow-up questions based on a candidate’s answer to the previous question. For example, if a candidate answers “Have you worked at this organization before?” with “Yes,” then you can ask them follow-up questions such as “In what department?”, “What dates were you at the company?”, and more.

This custom logic creates a strong user experience and can help to improve your candidate conversion rate. Because candidates are only answering questions that pertain to them, the application will be simpler and easy to complete. Such multi-part questions help you elicit greater detail about a candidate's profile or experience without hurting the candidate experience. This feature not only enables a streamlined application workflow but also equips you with the tools necessary to get as much information as possible on a candidate upfront, which subsequently saves time in the recruiting funnel. You can dig deeper into a candidate's experiences and qualifications right on the application, rather than waiting until the interview step.

Candidates also appreciate branched questions because they have the opportunity to provide additional information or explain an answer in more detail.

Survey Options Pop-Up

In the Survey Options pop-up, configure the weight and screen out settings that will apply to all of the questions in the Prescreen Question section.

Note about Questions without a Correct Answer: If a correct answer is not defined for a pre-screening question, then the question cannot be used to screen out an applicant. You will only be able to screen out applicants based on the total score.

The following information and options are available in the Survey Options pop-up:

View Question

The View icon displays in the set of options to the right of each pre-screening question. Questions that are added to the section can be previewed so that the administrator can view the text of the question and the response options. Click the View icon to preview the question.

Screening Option - Pre-Screening Questions

Note: The user interface (UI) for Standard application workflows is slightly different, with different icons. In addition, prescreening questions are either always required or always optional, depending on the question type.

The Screening Options icon displays in the set of options to the right of each pre-screening question. When the option is inactive for a question, the icon is green . When the option is enabled for a question, the icon is green .

Clicking the icon opens the Screening Options pop-up, which allows the administrator to enable the screening feature, as well as select whether or not to hide the indication that applicant responses to pre-screening questions are correct or incorrect. Scoring options may also be available if configured for the question.

Note about Date Questions: Questions that are the Date type cannot be scored.

Note about Questions without a Correct Answer: If a correct answer is not defined for a pre-screening question, then the question cannot be used to screen out an applicant. You will only be able to screen out applicants based on the total score.

The following information and options are available in the Screening Options pop-up:

Free Form (Essay) Questions

Free Form (Essay) questions provide greater diversity in the kinds of questions that can be asked and allow applicants to provide greater depth in their responses. The following applies to Free Form (Essay) questions when included in the Prescreen Questions panel:

  • The questions always appear at the bottom of the questions list in the Prescreen Questions panel.
  • The Screening Option icon is disabled and not available.
  • The drag and drop feature is only available for dragging and dropping one Free Form (Essay) question above or below the same question type.
  • The questions are optional for applicants to complete.

Delete Action Item

Click the Delete icon to delete the action item.

Frequently Asked Questions