Org Chart Page

Use the Org Chart page to view hierarchy levels within organizational units (OU), which helps users see the various employment channels within the organization.

You can view org charts in two views, batch-edit users in the org chart, export the org chart to .PDF,

To access the Org Chart page, select the option from the navigation tab. The navigation tab location of the Org Chart page will differ depending on where the administrator configured the page to appear in the portal. Note: If there is no navigation link for the org chart in any of the navigation tabs, then the link may not have been added yet by the administrator. Contact your system administrator to add the link to a navigation tab.

This functionality is only available for organizations with Cornerstone HR, Succession, or View. The functionality is automatically enabled in those portals.

Note: To enable Cornerstone HR, Succession, or View, contact Global Customer Support.

Org Chart Views

Click the Org Chart drop-down to access views. There are two views for an Org Chart:

  • People - Displays the org chart in the organization's personnel hierarchy. The levels of hierarchy that display for you depend on where you are in the hierarchy. If there are direct reports below you, either your own or another user in the same OU, then you can view up to two levels down. You can also view up to two levels above you, if there are at least that many levels above you in the hierarchy.
    • By default, when you access the org chart, there are three levels of hierarchy, if available. If you have direct reports, then the direct reports' level displays. If you have a manager, then your manager's level also displays.

    • The additional levels that are available to display for you are also dependent upon the permissions you have to view other levels in the hierarchy. If you do not have permission to view levels above or below you, then the option to view them is disabled on the Org Chart page. For example, if there is a constraint on your permission that restricts you to viewing only users in your Division OU, then the org chart only displays users in your division. Note: The Org Chart page does not indicate your visibility level, such as explaining which OUs you can view based on your permission constraints. If there is a level that is not visible to you, then an option to view it will not display.

  • Organization - Displays a Division Organizational Unit (OU) view. Each card shows the OU name and the number of active users in that OU.
  • By default, when viewing the Organization tab, you may see up to three levels of hierarchy. Your division will be at the center of the chart, below will be any child division of your division, and above will be your parent division. The actual number of levels displayed will depend on the location of the division in the organization hierarchy.

  • Note: The organization view is not constrained in permissions.

Note: When moving between the views, you are returned to the default state of the tab.

Search Users or OUs

Use the search bar at the top of the page to search for users or OUs in the org chart. You can search by user name, position, division, location, manager's name, or Division OUs. Predictive search items display below the search bar. Click an item from the search results to view the org chart hierarchy.


The following options are available from the Options drop-down menu:

Batch Edit Users - Initiates a batch edit of user records. When this option is selected, check-boxes are added to each user card in the org chart. See Org Chart - Batch Edit Users.

Export Org Chart - Enables chart data, user images, and the organizational layout on the People tab to export to PDF. If you select this option, the Export Org Chart flyout opens.

The following applies to this functionality:
  • You can export a hierarchy of up to 150 cards.
  • You can only export one org chart at a time.
  • When printing the PDF, you may have a feature that allows you to print across pages by creating a poster version of the org chart. This will create a single printed page by combining the pages in the chart. This can be helpful when printing large org charts.

Configure the data to appear in the PDF:

  1. Complete the following fields:
    • Include Today's Date - This option is selected by default. When selected, the date appears below the title.
    • Include Photos - This option is selected by default. When selected, the user's photo appears on the user card. If an image is not available for a user, then a blank image appears.
    • Card Size - You can select the size of the user card that that appears on the PDF. The card size determines the information that appears on the card.
      • Small - This option displays the user's photo, name, and organizational units (OU) 1 and 2. However, the data does not wrap. If the user's information is longer than the space allows, the full data will not be visible in the card on the PDF.
      • Medium - This option displays the user's photo, name, and organizational units (OU) 1 and 2. The data in the card does wrap, making the information fully visible.
      • Large - This option shows up to five user details that are configured by the administrator in Org Chart Preferences. The details may include performance review rating and OU, Succession, and Compensation data.
  2. Click Export to export the org chart to PDF.
    • The Export Org Chart flyout remains open while the PDF is generated. If you refresh the page or navigate away, you must re-start the download.
    • The name of the org chart PDF file will be: OrgChart_Date. If you download multiple copies, the copy number displays in parentheses after the name.

PDF Output

The PDF output looks the same as the user cards appear on the Org Chart page. If you included the date and photos, then the date appears below the title, and the photos appear in the user card for each user.

Inactivated user cards will appear on the PDF and will include the information icon that indicates a user is in an inactivated status (inactive, on leave, or no longer with the organization).

Full Screen Mode

  • Click the Toggle Fullscreen Mode option to view the page in full screen mode. When viewing in full screen, you can still access all features of the Org Chart page, but the page header and footer do not display.
  • To exit full screen, click the Toggle Fullscreen Mode option or press the "esc" (escape) key on your keyboard.

Note: For portals with custom HTML configured for their header or footer, the full screen mode may behave differently. For example, the footer may not be hidden when viewing the org chart in full screen, or some elements of the header/footer might still appear when viewing full screen. These issues may not be resolvable due to the custom HTML.

Card Size

The toggle options display a basic user card and a more detailed large user card. To switch between the two layout options, click the toggle options on the right side of the page.

The number at the bottom of the card indicates the number of direct reports for a user. If there are no direct reports in an area of the hierarchy, then a number does not display in the small card and the small card will be blank.

  • Medium User Card - Click the minus magnifier icon to view the medium user card. This view shows up to two OU details that are configured by the administrator in Org Chart Preferences.

  • Large User Card - Click the plus magnifier icon to view the large user card. This view shows up to five user details that are configured by the administrator in Org Chart Preferences. The details may include performance review rating and OU, Succession, and Compensation data.

Note: The medium card view allows you to see more cards on the screen.

User Card Flyout

The user card flyout provides additional details that cannot fit into the large user card. The flyout provides a look at the user's must current performance review rating, as well as succession metrics and compensation data. The details may also include Organizational Unit and User Record custom fields data.

See User Card Flyout.