A candidate feedback request is an opportunity for hiring managers and business stakeholders to quickly review candidates for a requisition and provide feedback on the candidates. The request is sent by a recruiter to any user in the organization from whom they would like to get candidate feedback. The request can be sent at any point in the recruiting process and can include multiple candidates across multiple requisitions.
When recruiters ask for feedback on candidates, their request is sent to you by email. The request includes a link to the candidate review cohort page. From the cohort page, you can view a candidate's application details, advance or not advance the candidate, and view other users' feedback if visible. You can also comment about a user, if you have permission to comment.
Each request is considered a separate request. Any required feedback will need to be completed on both requests.
When you click the feedback link in the feedback request email, you will be directed to a feedback welcome page for the candidates for whom you will be providing feedback. You can access candidates from this page, and it also includes the following information:
- button for quick access to the feedback page for the first candidate in the list
- Date the feedback request was sent
- Recruiter's message to recipients
- Name of recruiter who requested the feedback
When you are viewing a candidate and would like to return to the welcome page, click.
What kind of feedback can I give?
The following feedback options may be available when viewing the candidate review cohort page, depending on the kind of feedback the requester has asked for and your permissions:
The ability to advance or not advance a candidate is only visible if enabled by the recruiter when creating the feedback request.
If this section is visible, then you are required to select an advance/don't advance option before you can submit feedback. Advancing a candidate means you think they should move forward in the application process. Not advancing a candidate means you think they should not progress beyond the current step in the process.
The status of other reviewers' feedback is also visible, letting you know who has and has not submitted feedback.
You can enter comments about the candidate in the Comment section, if comments have been enabled by the system administrator and the recruiter has configured their request to allow comments.
Once you click, your comments appear along with other users who have provided comments. In addition, an email is sent to the recruiter to let them know you submitted feedback. Providing comments is not required.
Comments that have been provided for the candidate by other users appear at the top of the Comments section.
For hiring managers, you cannot view comments by other hiring managers unless you have permission to manage private comments.
Note: Any changes you make to your comments after they have been sent initially will send an email to the recruiter notifying them that your comments have been updated.
Candidate Details on Candidate Review Cohort Page
The following information is available about the candidates:
If the recruiter included a message in their feedback request, you can read this message via email.
All candidates that the reviewer is being asked to review are listed in the left-side panel. The list is grouped by requisition and includes the candidate's name and location.
To view a candidate, click the candidate's name.
The candidate's email and phone number appear at the top of the page. If they applied via LinkedIn, a link to their LinkedIn page is also available.
Contact information is only visible if available and not hidden. Considerations are also made for anonymous applicants. See Applicant Profile Page Overview.
The following information is available in the Overview section:
- Requisition - This field shows the requisition title and ID.
- Status - This field shows the candidate's current status in the application workflow.
- Application Received - This field shows the date the applicant applied.
- Application Source - This field shows how the applicant applied. For example, if they applied via LinkedIn, then "LinkedIn" appears. If they were manually added, then "Added Manually" appears. If they applied via a career site, then the name of the career site appears.
If the candidate uploaded a resume, the resume appears in the Resume section below the Overview section. You can download a PDF of the resume, as well.
For candidates who filled out their resume when completing their application, their resume details appear in this section. When a candidate’s resume file has been parsed, you will be able to toggle between the two views.
Any pre-screening questions that were included in the application appear in the Pre-Screening Questions section. Both the question and the candidate's answer appear.
Once you have completed your feedback, click Submit. This sends an email notification to the requester to let them know you have completed your feedback.