From the View Certification Requests page, administrators can view current and past certification requests including initial certification, completion, external training, renewal, and exemption requests. Administrators can also view the details of the request and search for a request by requestor name and by date.
Administrators can then approve or deny requests from this page. See Certification Approval Workflow.
The View Certification Requests page is accessed from the Manage Certifications page.
To access the View Certification Requests page, go to , and then click the Manage Pending Requests link.
Permissions
| PERMISSION NAME | PERMISSION DESCRIPTION | CATEGORY |
| Certification - Manage | Grants administrators ability to manage certifications. This permission can be constrained by OU and User's OU. This is an administrator permission. | Learning - Administration |
| Certification - Owner | Grants user ability to act as the certification owner, which enables them to view and approve requests for the certification, manage users in the certification, and edit the due date/expiration date for users in the certification. This permission can be constrained by OU and User's OU. This is an administrator permission. | Learning - Administration |
By default, the pending certification requests are displayed. To view past requests, click the Past Requests tab in the Certification Requests section.
To search for a request, enter the requester name or enter a range of dates and click search. When searching by name, requests by that requester are returned, and when searching by date, requests made within the specified date range are returned.
To export the list of displayed certification requests to Excel, click the Export to Excel link. Export to Excel supports exports of up to 3000 users at once.
Options
The following options are available in the Options column:
- Approve - Click this icon to approve the certification request. This opens the pop-up in which comments can be added and the approval can be confirmed. See Certification Requests - Approve/Deny.
- Deny
- Click this icon to deny the certification request. This opens the pop-up in which comments can be added and the denial can be confirmed. If the request is denied, the user must then re-request approval if they want credit in the specified section for that external training. See Certification Requests - Approve/Deny. - Manage
- Click this icon to view the External Training, Completion, or Renewal request. This option only appears for external training, completion, or renewal requests.