Career Center - Refer Jobs

The Refer Jobs tab displays Smart referrals and any referrals the user has made. Note: A Smart referral is a referral configured by an administrator to display to users that are in a specific OU.

Note: The Refer Jobs tab only displays for portals with Recruiting and Referral Suite enabled.

To access the Refer Jobs page, go to Succession > Career Center > Refer Jobs.

Refer Your Friends

The Refer Your Friends panel displays up to 10 requisitions per page that are configured by the administrator as Smart referrals.

Requisitions only appear in the Refer Your Friends panel if the following conditions are met:

  • The requisition is in an Open or Open Pending Re-Approval status.
  • A default career site has been set for the requisition.
  • The requisition is posted and available for the user as a Smart referral.
  • The requisition is within the effective and expiration dates defined for the Smart referral.

If the above conditions are not met, then "No jobs available" displays in the panel.

The following information displays for each Smart referral:

  • Title - The display job title, as configured for the requisition. Click the title to open the Job Details page. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.
  • Location - Location of the job. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.
  • Division - Division for the job. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.
  • Date Posted - Date on which the job was posted to Career Center.
  • Job Ad - Displays a linked icon that opens the Job Ad pop-up. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.
  • Bonus - Displays the referral bonus amount associated with the requisition. If a referral bonus is not available for the referral or there is no associated bonus, then the field is blank.
  • Refer - See Search Other Jobs - Job Details for information on the options available in the Refer column.
  • Share - See Search Other Jobs - Job Details for information on the options available in the Share column.

Job Finder

The job finder functionality allows users to upload a contact's resume and have the system automatically find the best open job opportunities for the contact. If at least one match is found, the system emails the match to the contact, with a link to apply. The user that submitted the contact's resume is credited for the referral if referral credit is associated to a requisition to which the contact applies.

The job finder functionality only appears if the following conditions are met:

  • The user belongs to an OU for which the Job Finder preference is enabled.
  • At least one resume section is mapped by the administrator in Succession Management > Career Center > Resume. See Add Resume Section - Applicant Resume for more information about mapping resume sections.

In order for a requisition to be included in the Job Finder functionality, the following conditions must be met for the requisition:

  • The requisition is in an Open or Open Pending Re-Approval status.
  • A default career site has been set for the requisition.
  • The requisition has at least one attribute defined.

To find a job for a contact:

  1. Click the click here link. This opens Step 1 of the Job Finder pop-up. All fields of Step 1 are required.

  1. Enter the contact's name up to 50 characters, email address, and phone number.
  2. Click Browse to search for and select the contact's resume.
  3. Click Upload. The attachment appears in the Attach Resume/CV field.
  4. Click Next. This opens Step 2 of the Job Finder pop-up.

  1. Review the Contact Information section and revise if necessary. The information is pulled from the contact's resume.
  2. Review the Experience section. This section displays the contact's jobs pulled from their resume. You can edit each job by clicking the Edit icon in the Options column. You can delete a job by clicking the Delete icon.
  3. Select one of the following options:

Click Back to return to Step 1.

Click Submit to submit the contact's resume. This opens a Confirmation pop-up that informs you that an email will be sent to you and your contact if matches are found.

Click Close to close the Confirmation pop-up.

Once submitted, the system checks the resume criteria against the matching criteria of all requisitions that are in an Open or Open-Pending Re-Approval status. The top 10 jobs that have a match percentage of 50% or higher are emailed to the contact. The user that submitted the resume is cc'd.

If more than 10 jobs have a match percentage of 50% or higher, then only the 10 matches with the highest match percentage are included.

If there is no way to identify the best 10 matches cleanly, then requisition's Display Name is used as a secondary method of determining which 10 matches to include in the email.

  • Example 1: If the top 25 matches have a 100% match percentage, then the matches are sorted alphabetically and the top 10 in alphabetical order are sent.
  • Example 2: The top eight matches have an 80% match percentage and the next five matches have a 75% match percentage. The eight matches with an 80% match criteria are included. The five matches that have a 75% match percentage are sorted alphabetically, and only the first and second matches in alphabetical order are sent.

The email sent to the contact is system-defined and includes a link to apply for each individual match. The link opens the external Job Details page for the job. If the contact completes an application for any of the jobs, the following occurs:

  • The referral source for the application is Referral-Email.
  • The referral credit is applied to the user that submitted the contact's resume, if a referral credit is associated to the requisition. Note: The conditions that determine who receives referral credit are dependent upon several factors. See the Automatic Referral Credit section in Referral Preferences for more information on how the referral source is determined.
  • The referral is added to the employee's Existing Referrals panel on the Refer Jobs tab in Career Center.

If no matching jobs are found, then an email is not sent to the contact. Instead, the Employee Confirmation email is sent to the user that submitted the contact's resume, indicating that no open jobs matched the contact's resume. The language of the email is the user's default language for emails.

Existing Referrals

The Existing Referrals panel displays all of the referrals that the user has made through any referral method. The applicant status of each referral also displays, allowing users to track the referral process. The panel is sorted by Date Referred, with the most recent referral at the top. Up to 10 referrals display per page. Note: If there are no referrals, then "No referrals" displays in the panel.

The following information displays for each referral:

  • Referral Name - Name of the applicant that was referred. Note: For archived applicants, "Archived" displays in place of the applicant's name.
  • Requisition Title - Name of the requisition to which the applicant was referred. For portals with multiple languages enabled, the title and job ad display in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.
  • Referral Method - Method used by the employee to refer the job. The following are the possible referral methods:
  • Referral-Email
  • Applicant was sent an email referral for the requisition. Or,
  • Applicant applied using the employee's unique email link for the requisition.
  • Referral-Facebook
  • Applicant applied using the employee's unique Facebook link for the requisition.
  • Referral-LinkedIn
  • Applicant applied using the employee's unique LinkedIn link for the requisition.
  • Referral-Search Network
  • Applicant applied using the employee's unique link for the requisition generated from Search My Networks.
  • Referral-Suggested
  • The employee submitted a suggested referral.
  • Referral-Other
  • Applicant was added to the requisition and the system changed the source automatically. Or,
  • Applicant's source was manually changed to the current referrer.
  • Bonus - Displays the referral bonus amount associated with the requisition. If a referral bonus is not available for the referral or there is no associated bonus, then the field is blank.
  • Referral Status - The status of the applicant in the application process. The following are the possible statuses:
  • Suggested - Applicant has been suggested as a referral by an employee but has not yet been reviewed by the recruiter. (Applicable referral method is Referral-Suggested.)
  • Invited to Apply -
  • Applicant has been invited to apply for the requisition by the recruiter. (Applicable referral method is Referral-Suggested.) Or,
  • Applicant has been emailed a job referral from an internal employee or external person. (Applicable referral methods are Referral-Email or Referral-Search.)
  • Applied -
  • Applicant submitted an application for the requisition via any of the referral methods. And,
  • Applicant is in any applicant status except Hired or Closed.
  • Hired - The applicant has been hired for the position
  • Closed (Not Hired) - The applicant is set to a status of Closed for the requisition.
  • Suggestion Declined - The candidate suggestion has been declined by the recruiter. (Applicable referral method is Referral-Suggested.) Note: A user's status could possibly change from Suggestion Declined to Invited to Apply.
  • Ownership Re-Assigned -
  • The referral credit is switched automatically by the system to another user. Or,
  • The referral credit is changed manually by the requisition owner.
  • Last Action - Indicates the date on which the applicant's status last changed.

The following table shows how the last action date is configured, depending on the referral status:

Referral Status Application Source Date to Display
Suggested Referral-Suggested The date the employee submitted the suggested referral.
Invited to Apply

Referral-Suggested

Referral-Email

Referral-Search Networks

The date the referral was sent an email with an application link.
Applied All sources are applicable The date the applicant applied using the employee's unique referral link.
Hired All sources are applicable The date the referral was hired for the job (as determined by their applicant status).
Closed (Not Hired) All sources are applicable The date the referral's applicant status was changed to Closed.
Ownership reassigned All sources are applicable The date the applicant was added to the requisition and the source was changed automatically, or the date the source was manually changed to the current referrer.
Suggestion Declined Referral-Suggested The date the recruiter declined the referral.

Changes to Referral Credit - Existing Referrals Panel

If information about the referral candidate is changed, the following table outlines what displays in the Existing Referrals grid on the Refer Jobs tab in Career Center:

Action/Preference Setting Details Change in Existing Referrals Panel

Action:
Add to Requisition

Preference Setting:
Candidate-based Referrals

Referral candidate is added to an additional requisition, and the owner of the referral credit carries over to the new requisition. The referral candidate appears on the panel as an additional referral. The Last Action date is the date the candidate was added to the requisition. There are no changes to the pre-existing referral.

Action:
Move to Requisition

Preference Setting:
Candidate-based Referrals

Referral candidate is moved from one requisition to another, and the ownership stays the same. The referral candidate has a status of Closed for the original requisition and appears on the panel as an additional referral. The Last Action date is the date the status changed to Closed.

Action:
Add to Requisition

Preference Setting:
Requisition-based Referrals

Referral candidate is added to an additional requisition, and the owner of the referral credit is not carried over to the new requisition. The candidate is added as a referral in the new referrer's panel and has the current applicant status. There are no changes to the original referrer's panel.

Action:
Move to Requisition

Preference Setting:
Requisition-based Referrals

Referral candidate is moved to another requisition, and the owner of the referral credit is not carried over to the new requisition. For the original referrer, the candidate has a status of Closed.

Action: Referral credit ownership is changed

Preference Setting: Both candidate and requisition based referrals

Owner of the referral credit is changed automatically by the system or manually by the requisition owner. For the original referrer, the candidate's status is Ownership Re-Assigned. For the new referrer, the candidate appears on their panel as a new referral and has the current applicant status.