Transcript Statuses

Below is a list of all available learning transcript statuses, their definitions, and the training types to which they are applicable.

Transcript Status

Definition

Applicable Training Types
Activated

This status appears for child training items that have been activated in a curriculum. An Activate link appears to users in the Options column, which allows them to activate the LO if it is in a status of Not Activated. Note: The Activate link appears in the Options column if the administrator does not check the Auto-Register box when configuring the LO within the curriculum.

Curriculum

Approved Training was approved by the approver. This status is accompanied by the Register option. For approved events, the Select Session option appears. All

Approved/Past Due

The user receives this status when training has been approved for the user, but the due date has passed and the user has not yet completed the training. All
Available [MM/DD/YYYY] When a user is assigned a learning object (LO) for which an available date is configured, the Status column displays "Available [Available Date in MM/DD/YYYY format or in date format for user's culture]." Curriculum, Library, Online Course, Posting, Quick Course, Video
Cancelled User was registered for an ILT session that was cancelled. This status is accompanied by the Select Session option. ILT Session
Cancelled/Past Due User was registered for an ILT session that was cancelled, and the date of the registered session has passed. ILT Session
Completed

The training is complete and all required evaluations and acknowledgments are complete. For Webex sessions, a status of Completed is achieved if:

  • The session is ongoing, but the user has completed enough parts for completion to occur and an administrator submits the roster for completed users.
  • The user has completed all attendance/part requirements, and an administrator submits the roster.
Cohort, Curriculum, External Training, ILT Session, Material, Online Course, Posting, Quick Course, Test, Video, xAPI Learning Records
Completed Equivalent The user completed equivalent training before requesting this training. Cohort, Curriculum, ILT Session, Material, Online Course, Posting, Quick Course, Test, Video, xAPI Learning Records
Completion Approval Denied

The user receives this status for training if ALL the following conditions are true:

  • Completion approval is required for the training, either as a default setting for a training type or at the individual training item level.
  • The training has been completed by the user.
  • The user's approver has denied the completion approval request for the training item.
Cohort, Curriculum, ILT Session, Material, Online Course, Posting, Quick Course, Test, Video, xAPI Learning Records
Completion Approval Denied/Past Due

The user receives this status for training if ALL the following conditions are true:

  • Completion approval is required for the training, either as a default setting for a training type or at the individual training item level.
  • The training has been completed by the user.
  • The user's approver has denied the completion approval request for the training item.
  • The due date for the training item has passed.

Cohort, Curriculum, ILT Session, Material, Online Course, Posting, Quick Course, Test, Video, xAPI Learning Records

Denied

The user receives this status for training if ONE of the following are true:

  • Approval is required for the training item requested by the user and the training request was denied by the approver.
  • The user was in a Pending Payment status for the LO and then cancelled the training request.
  • The user was denied a license for the LO.

Note: This status is accompanied by the Request Again option when the request was denied by an approver (except for events).

Certification Considerations:

If the Approval required for enrollment in certification option is enabled on the General tab when the certification is created, approval is required in order for the user to register for the certification. If the owner of the certification denies the certification request via the View Certification Requests page, the user receives a Denied status for the certification.

All
Denied/Past Due The user receives this status for training when the conditions for Denied training (described above) are met and the due date for the training has passed. All
Disapproved A training item in Disapproved status indicates the content has been deactivated by Cornerstone Content Operating. This occurs for content for which the licensing may have expired. Training in Disapproved status does not appear in the Course Catalog and cannot be searched for by end users. It can only be viewed in reporting.  
Discontinued This is an extended enterprise course status. With extended enterprise, courses can be marked as discontinued. Courses which have been marked as discontinued display this status on the user's transcript. Extended enterprise courses
Discontinued/Past Due The extended enterprise course has been marked as discontinued and the due date for the course has passed. Extended enterprise courses
Exempt The user receives this training status when they have been granted an exemption from the training. All
Exempt-Internal This status is never visible in the Transcript, but it is available in Reporting.  
Exception Requested This applies to training that was requested by a user who has either not completed the necessary prerequisite or did not have availability for this class. This status is accompanied by the Withdraw option. Curriculum or ILT Session
Exception Requested/Past Due The above conditions for Exception Requested are met, and the due date for the training has passed. Curriculum or ILT Session
Exception Requested/Waitlisted The above conditions for Exception Requested are met, and the user is also on a waitlist for the session. ILT Session
Exception Requested/Waitlisted/Past Due The above conditions for Exception Requested are met, the user is on a waitlist for the session, and the due date for the training has passed. ILT Session
Expired This status appears when the training's assigned due date has expired. All
Expired/Past Due The training's assigned due date has both expired and passed. All
Failed The user receives this status when failing a test. Test
Failed/Past Due The user receives this status when failing a test and the due date for the training has also passed. Test
Inactive

 

 

Incomplete This may mean either that the course was marked complete and the user did not pass or attend all the required parts, or a test was failed but more attempts are allowed. All (except Video)
Incomplete/Past Due This status displays when the above conditions for the Incomplete status are met, and the due date for the training has passed. All (except Video)
In Progress This status appears when a training item is currently in progress. If the training is a curriculum or library, this appears once any of the included training items is registered. ILT sessions display this status after the roster has been submitted if the user has not completed the required pre/post work. Cohort, Curriculum, ILT Session, Library, Online Course, Posting, Quick Course, Test
In Progress/Past Due The user receives this training status when the above conditions for In Progress training are met and the due date for the training has also passed. Cohort, Curriculum, ILT Session, Library, Online Course, Posting, Quick Course
None None appears when the training is completed or the user withdrew from the training. This also appears for denied Events or Sessions that are a No Show. Event, External Training, or ILT Session
No Show User did not attend any of the parts for an ILT session and the roster was submitted. ILT Session
No Show/Past Due The user did not attend any parts for an ILT session and the roster was submitted, and the due date for the session has also passed. ILT Session
Not Activated This status appears for LOs that have not yet been activated in a curriculum. An Activate link appears in the Options column, which allows you to activate the LO. Note: The Activate link appears in the Options column if the administrator does not check the Auto-Register box when configuring the LO within the curriculum. Curriculum
Not Available    
Not Started The training has not yet been launched or opened by the user. All
Not Started/Past Due This status appears when the training has not yet been launched or opened by the user and the due date for the training has passed. All
Old Version This status appears when the user was registered for an online course that was reversioned in the content upload tool. This status indicates that the user does not currently have the latest version of the training. Online Course
Past Due

The due date has passed and the training is not completed.

All

Payment Denied The user receives this status for training if the user attempted to pay for training with a purchase order and the payment was denied by an administrator. All
Payment Denied/Past Due The conditions for the Payment Denied status is true, and the due date for the training has also passed. All
Payment Refunded This status only appears on a user's Removed Transcript, and it appears when an administrator issues a refund for the training via the Order History page. All
Payment Refunded/Past Due This status appears when the above conditions for Payment Refunded are met and the due date for the training has passed. All
Pending    
Pending Acknowledgment The user receives this status for training if the training is complete but an acknowledgment form is required (configured in Course Catalog) and has not yet been completed by a user. Cohort, Curriculum, ILT Session, Online Course, Quick Course, Video
Pending Acknowledgment/ Past Due The user receives this training status when the above conditions for Pending Acknowledgment are met, and the due date for the training has passed. Cohort, Curriculum, ILT Session, Online Course, Quick Course, Video
Pending Approval The user receives this status for training if the training requires approval before the user can be registered for it. All
Pending Approval/Past Due

The user receives this status for training when the above conditions for Pending Approval are met, and the training due date has passed.

All

Pending Approval/Waitlisted The user receives this status for training when the above conditions for Pending Approval are met, and the user is currently on a waitlist for the training. ILT session
Pending Approval/Waitlisted/Past Due The user receives this status for training when the above conditions for Pending Approval are met, the user is currently on a waitlist for the training, and the training due date has passed. ILT session
Pending Completion Approval Training requires completion approval and is waiting for completion approval. All
Pending Completion Approval/Past Due The user receives this status for training when the above conditions for Pending Completion Approval are met, and the training due date has passed. All
Pending Completion Signature

The user receives this status for training if ALL the following conditions are met:

  • The training is configured to require a completion signature before it can be marked complete (this can be configured as a default for an LO type or for an individual LO via Course Catalog).
  • The user has completed the training and has not yet provided a completion signature.
All
Pending Completion Signature/Past Due This status appears when the above conditions for Pending Completion Signature are met and the due date for the training has passed. All
Pending Evaluation

The user receives this status for training in any of the following cases:

  • A level one evaluation is enabled for the training and also required.
  • A level two evaluation is enabled and required for the training AND the user has not yet started the training.
  • A level three evaluation is enabled and required for the training AND the user has not yet started the training.

Note: Training with required level two and three evaluations does not display the Pending Evaluation status after the user has started the training.

Curriculum, ILT Session, Online Course, Quick Course, Video
Pending Evaluation/Past Due This status displays when one of the above conditions for Pending Evaluation are met and the due date for the training has passed. Curriculum, ILT Session, Online Course, Quick Course, Video
Pending Grade This status appears when the training requires a grade in order to be marked complete on the user's transcript, and the grader has not yet provided a grade. Tests
Pending Grade/Past Due This status appears when the conditions for Pending Grade are met and the due date for the training has passed. Tests
Pending Observer Completion

The user receives this status for training if ALL the following conditions are met:

  • On the Job Training is enabled for the material LO.
  • Observers are specified for the OJT material.
  • The user has been registered for the OJT material and has not yet been marked complete by an OJT observer.
Materials
Pending Observer Completion / Not Available   Materials
Pending Observer Completion / Not Available / Past Due This status displays when the above conditions are met for Pending OJT Completion/Not Available are met and the due date for the training has passed. Materials
Pending Observer Completion / Past Due The above conditions for Pending OJT Completion are met, and the training's due date has also passed. Materials
Pending Payment This status occurs if the administrator has enabled the Payment Pending preference and the user is subject to the pending payment status. User has ordered training using the Request Bill payment method and the must reconcile the purchase prior to accessing the training. The user cannot access the training until the payment is received. There are no options available for this status until the transaction is reconciled. If the order is cancelled, the status moves to Denied. All
Pending Post-Work

The user receives this status for training when the training is complete, but there is post-work associated with the training that must be completed.

Note: Post-work is follow-up training that is done after the completion of the previous training. Post-work can be an online course, material, test, etc. If the status of the training on the user's transcript is Pending Post Work, then the user is required to complete the post-work in order for the training to be in a Completed status. Users may also need to register for the post-work. Users can view post-work on the Training Details page of the training.

All
Pending Post-Work/Past Due The user receives this status for training when the above conditions for Pending Post-Work are met, and the due date for the training has passed. All
Pending Pre-Work The user receives this status for training when the training is complete, but there is pre-work associated with the training that must be completed. Online Class, Quick Course, Material, Test, Video, Session
Pending Pre-Work/Past Due The user receives this status for training when the above conditions for Pending Pre-Work are met, and the due date for the training has passed. All
Pending Prerequisite The user receives this status for training when the user is registered training that requires prerequisite training that the user has not yet completed. All
Pending Prerequisite/Past Due The user receives this status when the above conditions for Pending Prerequisite are met and the due date for the training has passed. All
Pending Prior Training    
Pending SF-182 Form Approval This status appears when a user has submitted an SF-182 request form for a training item, and the request is still pending the approval of an approver (applicable to government organizations only). All
Registered

The user receives this status for training when training has been added to their transcript (either via a request or assignment), and no further actions are required prior to taking the training.

All (except events)

Registered/Past Due The above conditions for Registered are met, and the due date for the training has also passed. ILT Session
Registered/Not Available    
Registered/Not Available/Past Due This status appears when the above conditions for Registered/Not Available are met and the due date for the training has passed.  
Registration Closed This status appears if the user was in an Approved or Registration Pending status for an ILT Session and then the registration deadline passed. ILT Session
Registration Pending The user receives this training status if the user has been granted an opening from the waitlist for an ILT session but has not yet registered for the session. ILT Session
Registration Pending/Past Due The user receives this status if the above conditions for Registration Pending are met, and the due date for the training has passed.  
Renew License Access to a learning object (LO) can be controlled based on the number of registrations or a certain date using Course Catalog License functionality. Users can also be given the opportunity to renew their license for an LO. When the Renew License status appears, the user can select the Renew License option to renew their license. See Course Catalog - License. All
Revoked The user receives this certification status if the certification is revoked from their transcript by the certification owner. Certifications
SF-182 Form Denied This status appears when the user has submitted an SF-182 training request, which was subsequently denied by the form approver (applicable only to government organizations). All
Subscription Expired Subscriptions are packages of training that are typically provided to an organization's external clients. This status appears for training items included in a subscription which has expired.See Manage Subscriptions. All
Upload and Verify

The user receives this curriculum status when ALL the following are true:

  • A curriculum is created with the Curricula Player option enabled, and the curriculum contains a material LO in its structure.
  • The backend settings for curriculum authentication and curriculum signatures ARE enabled, AND the backend setting for curricula player is NOT enabled.
  • The user has launched the material contained within the curriculum and the material is in an In Progress status.
Curriculum
Waitlisted

The user receives this training status for an ILT session when they request a session which has no more available seats. The user remains on a waitlist until a seat becomes available.

If the training is not an ILT event or session, this status indicates the user is on a waitlist for a license for this course and cannot register because there are no licenses available. See Course Catalog - License.

ILT Session or Library

Waitlisted/Past Due The above conditions for Waitlisted are met, and the due date for the training has passed. ILT Session or Library
Waitlist Expired This status appears if a user was on a session waitlist when it expired. This expiration date is either explicitly stated in the session details, or it automatically occurs at the session start date. ILT Session
Waitlist Expired/Past Due The above conditions for Waitlist Expired are met and the due date for the session has passed. ILT Session
Withdrawn The user withdrew or was withdrawn from an ILT session or external training item. External Training, ILT Session
Withdrawn/Past Due The user withdrew or was withdrawn from an ILT session or external training item, and the due date for the training has passed. External Training, ILT Session