To create a category:
- Click on the Categories tab. This opens the Create Category pop-up.
- Enter the category name in the Name field, up to 50 characters. If multiple languages are enabled for your portal, select the Translate icon to translate the field into other available languages.
- Check or uncheck the Active box to define the active status of the category. When checked, the category is active and questions within the category can be added to application workflows. When unchecked, the category is inactive and questions within the category cannot be added to application workflows.
- Click to save the category. Or, click to close the pop-up without saving the category.