Certification - Create - Step 4 - Emails

In the Emails section, define which emails should be triggered regarding the certification.

To create a certification, go to Admin > Tools > Learning > Catalog Management > Certifications. Then, click the Create a New Certification link or copy an existing certification by clicking the Copy icon in the Options column.

Customize email triggers for the certification, use the standard email triggers from the Email Administration page, or disable emails for the certification.

Note: After the certification is created and assigned to a user, the certification cannot be modified, including text changes. Please verify all aspects of the certification prior to saving.

You have the following options for certification emails:

  • System Defaults - This selection uses the default emails based on settings and availability from the Email Administration page.
  • Custom Emails - This selection allows you to customize the emails for this certification. The list of customizable emails is listed below in the Email Administration section.
  • No Emails - No emails are sent regarding this certification. This includes when certifications are assigned and when they are due.

There is no option to disable the Emails step. Also, there is no separate permission for managing emails within the certification creation process.

All certification emails can be sent to the certification candidate, certification candidate manager, or certification owner.

Next

When complete, click Next to continue to the Confirm section. See Certification - Create - Step 5 - Confirm.

Modification History

Click the arrow next to the Modification History heading to expand the section and view the modification history for the certification.

Troubleshooting Information

The following pages contain troubleshooting guides for using emails:

Certification Certification Certification Certification Certification Certification Certification Certification Certification Certification Certification Certification Certification Certification Certification