My Account - Order History Details (Old) - Edit Order Information

This page is only available when accessed via the Manage Transactions page. When accessed via My Account, the redesigned page is opened. See My Account - Orders - Order Details - Edit Information.

From the Order History Details page, administrators can edit the order information.

To edit the order information, click the Edit Order Information link in the upper-right corner of the Order Information section. Clicking the link enables the following fields:

  • Reference Number
  • Secondary Address - The secondary address fields may be required, depending on the Billing Information Preferences and User Payment Preferences that are set for the user's OU at the time the fields are edited. Note: The Secondary Address label can be customized in Billing Information Preferences.The Secondary Address label is captured at the time of the transaction. Any modifications that are made to the Secondary Address label after the transaction are not reflected on this page.
    • First Name - The character limit for this field is 30.
    • Last Name - The character limit for this field is 30.
    • Company Name - The character limit for this field is 100. This field is only available if enabled by the administrator in Billing Information Preferences.
    • Phone Number - The character limit for this field is 30. This field is only available if enabled by the administrator in Billing Information Preferences.
    • Country
    • Address Line 1 - The character limit for this field is 60.
    • Address Line 2 - The character limit for this field is 60.
    • City - The character limit for this field is 50.
    • State/Province
    • Zip Code - The character limit for this field is 10.
    • Email - The character limit for this field is 50.
  • Comments

After making the appropriate changes to the secondary address, click Save to save the changes, or click Cancel to discard any unsaved changes.