Pending Requests Report

This report displays outstanding training requests to be approved. Deferring a request will send the request to the next person in the approval chain for that employee.

This report is only available for users who are an approver in an approval workflow.

Notes regarding external training within a certification:

  • If an external training is in a status of Completed (Evidence Needed) and is associated with a certification that has external training approval delegated to a user's manager, the external training appears in the Pending Requests report with the Type set as Certification Approval. Note: External Training requests for certifications only appear in the Pending Requests report if the Delegate the approval process of external training to user's manager option is selected for the certification.
  • If an external training request for certification appears in the Pending Requests report, the Type for the request is set as Certification Approval. These external training items appear in the Pending Requests report after they receive completion approval or if they do not require completion approval.
  • If the Delegate the approval process of external training to user's manager option is selected for a certification, the manager can still approve the external training and approve the application of the training to the certification. Once an external training is approved for a certification, any changes to the external training that are made by the administrator or the user are not applied to the external training within the certification.
  • If the Delegate the approval process of external training to user's manager option is selected for a certification, the certification owner or the user's manager can approve the application of the external training to the certification. If either the certification owner or the user's manager approves or denies the external training request, then that request no longer appears to the other approver.

The following options are available in the Options column:

  • Approve - Click this icon to approve the request.
    • If the Delegate the approval process of external training to user's manager option is selected for a certification to which a user submits an external training item, when a manager approves completion of the external training from the Pending Requests page, the manager is automatically taken to the Evidence Needed Approval page.
  • Defer - Click this icon to defer approval to the next person in the approval chain for the employee.
  • Deny - Click this icon to deny the request.
  • Certification Requests - This option is available for certifications that require approval. Click the icon to open the Pending Requests for Certifications page. See Certification Requests - Managers.

Click the Printable Version link to view the report contents in a web page, or click the Export to Excel link to save or open the report contents as an Excel file.