Email Tags

The following tags are available for the Unpurchased Items in Shopping Cart email:

Tag Name	Description
ACTION.DATE	Date that the user added the first item to empty shopping cart.
CART.LINK	Displays a deep link to the cart owner's shopping cart. In the email text, the tag is replaced with a linked message, Click here to proceed to your Shopping Cart. For portals with SSO enabled, the user is directed to the Shopping Cart page. For portals that require sign-in, the user is directed to the portal's sign-in page. Once signed in, the user is taken to the Shopping Cart page.
CART.LIST.HTML	Displays HTML list of unpurchased items in the shopping cart.
CART.LIST.TEXT	Displays text list of unpurchased items in the shopping cart. Each item listed includes the item name, duration, quantity, and unit price.
CART.OWNER.FIRST.NAME	First name of shopping cart owner.
CART.OWNER.LAST.NAME	Last name of shopping cart owner.
UNSUBSCRIBE.LINK	Deep link to the Unsubscribe page, from which the shopping cart owner can unsubscribe from the Unpurchased Items in Shopping Cart email.

Check-Ins

The following tags are available for Check-Ins email:

Tag Name	Description
CHECK-IN.CREATOR.FIRST.NAME	The first name of the user who created the discussion.
CHECK-IN.CREATOR.LAST.NAME	The last name of the user who created the discussion.
CHECK-IN.LINK	A hyperlink that takes the user to the check-ins page.
CHECK-IN.PARTICIPANT.FIRST.NAME	The first name of a participant in the discussion.
CHECK-IN.PARTICIPANT.LAST.NAME	The last name of a participant in the discussion.
CHECK-IN.TITLE	The name of the check-in discussion.

Follow-Ups

The following tags are available for Follow-Ups email:

Tag Name	Description
CHECK-INS.FOLLOW-UP.CONTENT	The content of the follow-up.
CHECK-INS.FOLLOW-UP.DUE.DATE	The due date for the Follow-up. Will display "soon" when the Follow-Up has no due date.
CHECK-INS.FOLLOW-UP.LINK	A hyperlink that takes the user to the Check-In meeting where that follow-up was created.
CHECK-INS.FOLLOW-UP.ASSIGNEE.FIRST.NAME	The Follow-Up assignee's first name. Will display "Unassigned" when the Follow-Up has no assignee.
CHECK-INS.FOLLOW-UP.ASSIGNEE.LAST.NAME	The Follow-Up assignee's last name.

Custom Fields

For every custom field defined on the Custom Fields page, there is an associated tag called CUSTOM.[Custom field Email tag name]

The description for each tag is the name of that custom field.
CUSTOM.[Custom Field Email Tag] - Each custom tag inserts the text that was entered in that field for this training item as a string.
If nothing was entered in this field then the tag will not insert anything.

Employee Onboarding Cancelled

The following tags are available for the Employee Onboarding Cancelled email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.
ONBOARDING.USER.FIRST.NAME	Onboarding user's first name.
ONBOARDING.USER.LAST.NAME	Onboarding user's last name.
ONBOARDING.USER.PHONE	Onboarding user's phone.
ONBOARDING.USER.EMAIL	Onboarding user's email address.
ONBOARDING.USER.USERNAME	Onboarding user's user name.
ONBOARDING.USER.START.DATE	Onboarding user's start date.

Employee Onboarding Started

The following tags are available for the Employee Onboarding Started email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.
ONBOARDING.USER.FIRST.NAME	Onboarding user's first name.
ONBOARDING.USER.LAST.NAME	Onboarding user's last name.
ONBOARDING.USER.PHONE	Onboarding user's phone.
ONBOARDING.USER.EMAIL	Onboarding user's email address.
ONBOARDING.USER.USERNAME	Onboarding user's user name.
ONBOARDING.USER.START.DATE	Onboarding user's start date.
ONBOARDING.USER.FUTURE.POSITION	Pending new Position organizational unit (OU) for onboarding user.
ONBOARDING.USER.FUTURE.DIVISION	Pending new Division OU for onboarding user.
ONBOARDING.USER.FUTURE.LOCATION	Pending new Location OU for onboarding user.

Integration Task Assigned

The following tags are available for the Integration Task Assigned email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
INTEGRATION TASK.DUE.DATE	Integration task due date.
INTEGRATIONTASK.TITLE	Integration task title.
INTEGRATION.TITLE	Integration title.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.POSITION	Recipient's position.
TASK.START.DATE	The date on which the form task starts.

Onboarding Form Assigned

The following tags are available for the Onboarding Form Assigned email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
FORM.DESCRIPTION	Description entered when configuring the form.
FORM.TASK.INSTRUCTIONS	Instructions entered for the form task.
FORM.TASK.TITLE	Title entered for the form task.
FORM.TITLE	Title entered when configuring the form.
ONBOARDING.USER.EMAIL	Onboarding user's email address
ONBOARDING.USER.FIRST.NAME	Onboarding user's first name
ONBOARDING.USER.FUTURE.DIVISION	Pending new Division OU for onboarding user
ONBOARDING.USER.FUTURE.LOCATION	Pending new Location OU for onboarding user
ONBOARDING.USER.FUTURE.POSITION	Pending new Position organizational unit (OU) for onboarding user
ONBOARDING.USER.LAST.NAME	Onboarding user's last name
ONBOARDING.USER.HIRE.DATE	Onboarding user's hire date
ONBOARDING.USER.PHONE	Onboarding user's phone
ONBOARDING.USER.USERNAME	Onboarding user's user name
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.
TASK.DUE.DATE	The date on which the form task is due.
TASK.START.DATE	The date on which the form task starts.

Onboarding Form Completed

The following tags are available for the Onboarding Form Completed email (new tags appear in red):

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
FORM.DESCRIPTION	Description entered when configuring the form.
FORM.ESIGNED.DATETIME	Displays the date and time that the form was electronically signed.
FORM.RESPONDER.DIVISION	Division of the user who filled out the form.
FORM.RESPONDER.FIRST.NAME	First name of the user who filled out the form.
FORM.RESPONDER.LAST.NAME	Last name of the user who filled out the form.
FORM.RESPONDER.PHONE	Phone of the user who filled out the form.
FORM.RESPONDER.POSITION	Position of the user who filled out the form.
FORM.TASK.INSTRUCTIONS	Instructions entered for the form task.
FORM.TASK.TITLE	Title entered for the form task.
FORM.TITLE	Title entered when configuring the form.
ONBOARDING.USER.EMAIL	Onboarding user's email address
ONBOARDING.USER.FIRST.NAME	Onboarding user's first name
ONBOARDING.USER.FUTURE.DIVISION	Pending new Division OU for onboarding user
ONBOARDING.USER.FUTURE.LOCATION	Pending new Location OU for onboarding user
ONBOARDING.USER.FUTURE.POSITION	Pending new Position organizational unit (OU) for onboarding user
ONBOARDING.USER.LAST.NAME	Onboarding user's last name
ONBOARDING.USER.HIRE.DATE	Onboarding user's hire date
ONBOARDING.USER.PHONE	Onboarding user's phone
ONBOARDING.USER.USERNAME	Onboarding user's user name
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.
TASK.DUE.DATE	The date on which the form task is due.
TASK.START.DATE	The date on which the form task starts.

W-4 Forms Pending

The following tags are available for the W-4 Forms Pending email:

Tag Name	Description
ONBOARDING.USER.FIRST.NAME	Onboarding user's first name.
ONBOARDING.USER.LAST.NAME	Onboarding user's last name.

Form Approval Required

The following tags are available for the Form Approval Required email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPROVER.DIVISION	Division of the approver.
APPROVER.FIRST.NAME	First name of the approver.
APPROVER.LAST.NAME	Last name of the approver.
APPROVER.PHONE	Phone of the approver.
APPROVER.POSITION	Position of the approver.
FORM.RESPONDER.DIVISION	Division of the user who filled out the form.
FORM.RESPONDER.FIRST.NAME	First name of the user who filled out the form.
FORM.RESPONDER.LAST.NAME	Last name of the user who filled out the form.
FORM.RESPONDER.PHONE	Phone of the user who filled out the form.
FORM.RESPONDER.POSITION	Position of the user who filled out the form.
FORM.TITLE	Title entered when configuring the form.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.

Form Approval Completed

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPROVER.DIVISION	Division of the approver.
APPROVER.FIRST.NAME	First name of the approver.
APPROVER.LAST.NAME	Last name of the approver.
APPROVER.PHONE	Phone of the approver.
APPROVER.POSITION	Position of the approver.
APPROVAL.STATUS	Status of the approval (approved, denied, returned, etc.).
APPROVER.COMMENT	Comments made by approver.
FORM.RESPONDER.DIVISION	Division of the user who filled out the form.
FORM.RESPONDER.FIRST.NAME	First name of the user who filled out the form.
FORM.RESPONDER.LAST.NAME	Last name of the user who filled out the form.
FORM.RESPONDER.PHONE	Phone of the user who filled out the form.
FORM.RESPONDER.POSITION	Position of the user who filled out the form.
FORM.TITLE	Title entered when configuring the form.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.

Form Assigned

The following tags are available for the Form Assigned email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
FORM.DESCRIPTION	Description entered when configuring the form.
FORM.TASK.INSTRUCTIONS	Instructions entered for the form task.
FORM.TASK.TITLE	Title entered for the form task.
FORM.TITLE	Title entered when configuring the form.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.
TASK.DUE.DATE	The date on which the form task is due.
TASK.START.DATE	The date on which the form task starts.

Form Completed

The following tags are available for the Form Completed email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
FORM.DESCRIPTION	Description entered when configuring the form.
FORM.ESIGNED.DATETIME	Displays the date and time that the form was electronically signed.
FORM.RESPONDER.DIVISION	Division OU of the user who filled out the form.
FORM.RESPONDER.FIRST.NAME	First name of the user who filled out the form.
FORM.RESPONDER.LAST.NAME	Last name of the user who filled out the form.
FORM.RESPONDER.PHONE	Phone number of the user who filled out the form.
FORM.RESPONDER.POSITION	Position organizational unit (OU) of the user who filled out the form.
FORM.TASK.INSTRUCTIONS	Instructions entered for the form task.
FORM.TASK.TITLE	Title entered for the form task.
FORM.TITLE	Title entered when configuring the form.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.
TASK.DUE.DATE	The date on which the form task is due.
TASK.START.DATE	The date on which the form task starts.

Self-Service Form Submitted

The following tags are available for the Self-Service Form Submitted email (new tags appear in red):

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
FORM.DESCRIPTION	Description entered when configuring the form.
FORM.TITLE	Title entered when configuring the form.
FORM.RESPONDENT.DIVISION	Division OU of the user who filled out the form.
FORM.RESPONDENT.FIRST.NAME	First name of the user who filled out the form.
FORM.RESPONDENT.LAST.NAME	Last name of the user who filled out the form.
FORM.RESPONDENT.PHONE	Phone number of the user who filled out the form.
FORM.RESPONDENT.POSITION	Position organizational unit (OU) of the user who filled out the form.
FORM.RESPONDENT.USERNAME	User name of the user who filled out the form.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.

INSTRUCTOR.LAUNCH.SESSION.LINK Tag

INSTRUCTOR.LAUNCH.SESSION.LINK tag, when incorporated into the body of the ILT Session Becomes Available email, the ILT Session Register email, the Session Start Date email, or the Session Changed email, provides instructor recipients with a functional link will replace the tag when the instructor views the email, and the instructor can click the link to launch their session. This tag only functions for instructors accessing their own sessions.

LAUNCH.SESSION.LINK Tag

LAUNCH.SESSION.LINK tag, when incorporated into the body of the ILT Session Register email, Session Start Date email, or in the Session Changed email, provides email recipients with a customized link which allows them to immediately launch the virtual session by clicking the link. This email tag functions for both single and multi-part sessions. Upon clicking the email link, users are prompted to log in to their portal whether or not the organization uses single sign-on (SSO). If the organization uses SSO, they will be prompted to log in using SSO. If the organization does not use SSO, they will be prompted to log in using their Cornerstone portal credentials.

SCHEDULES Tag

SCHEDULES tag includes the time zone of the ILT Session after the date and time of each part. If a subject is added to a part, the subject displays in the Session details section. This tag is available for the following Emails: Request ILT, Assign ILT, Approve ILT, ILT Register, Waitlist Request, Cancel Session, Exception Request, Grant Exception Request, Cancellation Registration, ILT Session Seats Available, Session Change.

SCHEDULES.DETAILS Tag

SCHEDULES.DETAILS tag is available in ILT Emails which display the Session details in a format that is easier to understand as an end user. The room of the location and the address of the parent location are displayed instead of the location hierarchy being displayed as a string as it is in the SCHEDULES tag. If a subject is added to a part, the subject displays in the Session details section. This tag is available for the following Emails: Request ILT, Assign ILT, Approve ILT, ILT Register, Waitlist Request, Cancel Session, Exception Request, Grant Exception Request.

SCHEDULES.CHANGED

SCHEDULES.CHANGED condition tag is available in the Session Changed email trigger. When added as a condition, the email will only fire when a change is made to any of the fields on the Parts Schedule page.

WITHDRAW.SESSION.LINK

WITHDRAW.SESSION.LINK tag is used to add a session withdrawal link to an email. When incorporated into the body of the Session Start Date email or the Session Changed email, users will see a link instead of a tag. Clicking this link navigates them to the Cancel Registration page for the selected event. The learner must select a reason for withdrawal and then submit the withdrawal on this page. This tag only functions for registered users. Note: This link is SSO-enabled, but can also be used by organizations that do not use SSO.

INSTRUCTOR.REQUEST.LINK

INSTRUCTOR.REQUEST.LINK tag allows you to add a link to the View Instructor Request page to a Request Instructor email. When instructors receive this request email, they will see a link instead of a tag. Clicking this link navigates them to the View Instructor Request page for the session. The instructor can then respond to the request. Note: This link is SSO-enabled, but can also be used by organizations that do not use SSO.

ILT Tags in WebEx Virtual Session Emails

When the SCHEDULES, SCHEDULES.HTML, or SCHEDULES.DETAILS tag is included in emails for WebEx virtual sessions, the tags display the WebEx URL, WebEx Meeting ID, and WebEx Meeting Password.

Notes:

This feature is controlled by a backend setting that is turned off by default. If the setting is not enabled, the email tags function as designed without the WebEx features. To enable the setting for your portal, contact Global Customer Support.
This feature is only available for organizations that have an account with WebEx and that also have the ILT module enabled.
It is important to note that enabling this feature could allow users who are not on the session roster to access a WebEx session via the login information included in the email.

Considerations

Multi-Part Sessions - For multi-part sessions, the schedule tags list all session parts. A unique WebEx session is created for each session part, which includes a URL, meeting ID, and password value. Therefore, separate WebEx access information is listed for each session part.
Recording Attendance -
- If a user accesses a session from outside of the portal, the user's attendance is still recorded on the roster, provided the user's WebEx roster information matches that of the session roster in the portal.
- Attendance is only recorded for users that are on the session roster. If a user attends a WebEx session but is not on the session roster, their attendance is not recorded on the session roster.
Editing Session Parts in ILT Administration - Edits that are made to a session part within ILT Administration do not change the WebEx access information.
Editing Session Parts in WebEx - Edits that are made to a session part within WebEx do not initiate an update to the session within ILT Administration. If edits are made to a session part via WebEx, the integration of the session between WebEx and the portal is broken. For this reason, edits to a session should always be made in ILT Administration. Edits to a session should never be made in WebEx.

Available Triggers

The tags are available for the following email triggers:

Assign ILT Session
Request ILT Session
ILT Session Register
Approve ILT Session
Waitlist Request
Grant Waitlist Request
Deny Waitlist Request
Waitlist Acceptance Deadline
Waitlist Expires
Exception Request
Grant Exception Request
Deny Exception Request
Cancel Registration (without withdrawal penalty)
Cancel Registration (with withdrawal penalty)
ILT Session Substitution
Withdraw from Waitlist
Session Transcript Status Changed by Roster Submission
Request WebCast
Session Pre-Work Due Date
Session Post-Work Due Date
ILT Session Becomes Available
ILT Session Marked as Complete
Session Start Date
Session End Date
Cancel Session
Session Changed
Prerequisite is Due

Sample Email Configuration

The following is a sample configuration for the Message field when including the SCHEDULES.HTML tag for ILT virtual sessions:

Launch LO (Learning Object) Email Tag

An Email Tag is available for all relevant email actions that enable a user to launch a training item via a link in an email. When a user receives an email with this tag, the user is able to select the Launch Training link. The selection will open a window where the user is prompted to log-in to the application. After validating their ID in the application, the user may see the Transcript page (Depending on the Learning Object type), or the Details page (Depending on the Learning Object type), or the Learning Object will be launched (Depending on the Learning Object type.) If the user is already logged in to the application the LO will skip the ID validation and open the training. If the user is not registered for the training, the user will not launch the training but will navigate to the Transcript Page.

The following email triggers contain the tag for launching LO link:

Workflow

If the user is already logged in, then the landing page/login page automatically authenticates the user, and the user would skip the login page, and experience the auto launch. If the training is any status prior to registered, the user will always be navigated to the Transcript view.

Learning Type	User is redirected to...
Test	Instruction page of test
Online Course or Quick Course	Transcript page and new window will open
Library	Details page of library
Curriculum	Details page. If curriculum player is active for the curriculum, the Curriculum Player will be the users view instead of the Details page.
Material	Transcript page. If Material is URL, auto launch will occur.
Session	Session details page. If the session does not have pre or post work, then a Manage link does not appear in the transcript options column. If there is no Manage link in the option column then the Launch LO link will take the user to the transcript page, instead of the session details page

Deep Linking Email Tags

The LAUNCH.TRAINING and TRANSCRIPT.LINK email tags support SSO functionality. When included in an email, the LAUNCH.TRAINING tag allows recipients to launch training directly from the email. The TRANSCRIPT.LINK tag opens the Transcript page for the associated training.

The links for the LAUNCH.TRAINING and TRANSCRIPT.LINK tags attempt to authenticate the user through SSO and launch the training or open the Transcript page, respectively, without requiring the user to log in to the portal.

The links are formatted as follows:

LAUNCH.TRAINING - Base URL + Launch Link + Learning Object ID
TRANSCRIPT.LINK - Base URL + Transcript Link
- If a base URL has been set for a specific user, that base URL is used when formatting the TRANSCRIPT.LINK tag.
- If a base URL has not been set for a specific user, then the base URL set via the backend setting for the portal is used when formatting TRANSCRIPT.LINK tag.
- If a base URL has not been set for a specific user and a base URL is not set via the backend setting, then the TRANSCRIPT.LINK tag will have an empty base URL. In this case, you can contact Global Customer Support to have the base URL configured via the backend setting, or you can enter the base URL for the users that are receiving and sending the emails.

Note: It is important to note that the links expose the portal's base SSO URL in the email, as configured in Admin > Catalog > Deep Linking.

This functionality is controlled by a backend setting that is turned off by default. To enable the setting for your portal, contact Global Customer Support. Note: Learning Management System and SSO integration must also be enabled in your portal. For portals that do not have SSO integration, recipients must log in to the portal before being directed to the training or Training Details page.

SF-182 Emails

The following tags are available in addition to the standard Trainee, Training field, and User Record tags. Note: The APPROVAL.STEP.NUMBER tag is only available for the SF-182 Form Approval Step Response and SF-182 Form Denied emails.

Email Tag Name	Description
APPROVAL.STEP.NUMBER	Number of the approval step
SF.COURSE.NUMBER.CODE	Course Number Code
SF.DIRECT.BOOKS.AND.MATERIALS.COSTS	Direct Books and Materials Costs
SF.DIRECT.BOOKS.AND.MATERIALS.COSTS.FUND	Direct Books and Materials Costs Fund
SF.DIRECT.TOTAL.COST	Direct Total Cost
SF.DIRECT.TOTAL.COST.FUND	Direct Total Cost Fund
SF.DIRECT.TRAINING.TUITION.AND.FEES.COST	Direct Training Tuition and Fees Cost
SF.DIRECT.TRAINING.TUITION.AND.FEES.COST.FUND	Direct Training Tuition and Fees Cost Fund
SF.INDIRECT.TOTAL.COST	Indirect Total Cost
SF.INDIRECT.TOTAL.COST.FUND	Indirect Total Cost Fund
SF.INDIRECT.TRAINING.PER.DIEM.COST	Indirect Training Per Diem Cost
SF.INDIRECT.TRAINING.PER.DIEM.COST.FUND	Indirect Training Per Diem Cost Fund
SF.INDIRECT.TRAINING.TRAVEL.COST	Indirect Training Travel Cost
SF.INDIRECT.TRAINING.TRAVEL.COST.FUND	Indirect Training Travel Cost Fund
SF.TRAINING.DUTY.HOURS	Training Duty Hours
SF.TRAINING.END.DATE	Training End Date
SF.TRAINING.LOCATION.MAILING.ADDRESS.1	Training Location Mailing Address 1
SF.TRAINING.LOCATION.MAILING.ADDRESS.2	Training Location Mailing Address 2
SF.TRAINING.LOCATION.MAILING.CITY	Training Location Mailing City
SF.TRAINING.LOCATION.MAILING.STATE	Training Location Mailing State
SF.TRAINING.LOCATION.MAILING.ZIP.CODE	Training Location Mailing Zip Code
SF.TRAINING.NON.DUTY.HOURS	Training Non Duty Hours
SF.TRAINING.OBJECTIVES	Training Objectives
SF.TRAINING.START.DATE	Training Start Date
SF.VENDOR.E-MAIL.ADDRESS	Vendor E-mail Address
SF.VENDOR.MAILING.ADDRESS.1	Vendor Mailing Address 1
SF.VENDOR.MAILING.ADDRESS.2	Vendor Mailing Address 2
SF.VENDOR.MAILING.CITY	Vendor Mailing City
SF.VENDOR.MAILING.STATE	Vendor Mailing State
SF.VENDOR.MAILING.ZIP.CODE	Vendor Mailing Zip Code
SF.VENDOR.NAME	Vendor Name
SF.VENDOR.TELEPHONE.NUMBER	Vendor Telephone Number

Training Deactivation Email

The following tags are available for Training Deactivation emails:

Tag Name	Description
DEACTIVATION.DATE	Date training is set to deactivate.
RECIPIENT.DIVISION	Recipient’s division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone number.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's user name.
TITLE	Name of the training item.
VERSION	Version number of the training.

Training Is Available Email

The following email tags are available for the Training Is Available email trigger:

Tag Name	Description
ACTION.DATE	Date on which the action took place that triggers the email.
ASSIGNOR.FIRST.NAME	Assignor's first name.
AVAILABLE.DATE	Date on which the training is available to start. This tag is available for the following additional email triggers: Approve Training Request Assign Training Register Training is Due Training Removed from Transcript Transcript Status Edited Transcript Updated Note: This tag is only available for users with permission to manage the available date setting for a learning assignment.
ASSIGNOR.LAST.NAME	Assignor's last name.
ASSIGNOR.PHONE	Assignor's phone number.
AVAILABLE.DATE	Date on which training is available to start.
CC.APPROVER.FIRST.NAME	Cost center approver's first name.
CC.APPROVER.LAST.NAME	Cost center approver's last name.
CC.OWNER.FIRST.NAME	Cost center owner's first name.
CC.OWNER.LAST.NAME	Cost center owner's last name.
CREDITS	Training credits.
DUE.DATE	Training due date.
DURATION	Training hours.
LAUNCH.TRAINING	Link to launch the training.
MANAGER.FIRST.NAME	Manager's first name.
MANAGER.LAST.NAME	Manager's last name.
MANAGER.PHONE	Manager's phone number.
PRICE	Price of training.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
RECIPIENT.USERNAME	Recipient's username.
TITLE	Name of the training.
TRAINEE.DIVISION	Division name.
TRAINEE.FIRST.NAME	Student's first name.
TRAINEE.LAST.NAME	Student's last name.
TRAINEE.PHONE	Student's phone number.
TRAINEE.POSITION	Student's position title.
TRAINING.CATEGORY	Training category.
TRAINING.DESCRIPTION	Training description.
TRAINING.NUMBER	Session or online class number. For sessions, this displays the Session ID. If a Session ID is not set for the session, then this is blank.
TRAINING.PURPOSE	Training purpose.
TRAINING.STATUS	Status of the training, such as Assigned, Approved, Registered, etc.
TRAINING.TYPE	Type of training, such as Online Class, Event, etc.
TRANSCRIPT.LINK	Transcript page URL.
VENDOR.NAME	Name of training vendor.

Login Message Emails

The following email tags are available for all Login Message Emails:

Tag Name	Description
LOGIN.MESSAGE.ACTION	The on-click action selected for the action button to which the email is associated.
LOGIN.MESSAGE.TEXT	The HTML for a login message.
RECIPIENT.DIVISION	The recipient's division.
RECIPIENT.FIRST.NAME	The recipient's first name.
RECIPIENT.LAST.NAME	The recipient's last name.
RECIPIENT.PHONE	The recipient's phone number.
RECIPIENT.POSITION	The recipient's position.
RECIPIENT.USERNAME	The recipient's username.
USER.DIVISION	The user's division.
USER.FIRST.NAME	The user's first name.
USER.LAST.NAME	The user's last name.

Planning Emails Tags

Notes:

When the email is sent to a planner of a "parent" plan as it relates to one of its subplans, the email tags refer to the subplan and not the parent plan.
The BCC notifications to field is not currently supported.
Users who are added to the Send To and Cc fields will not receive emails if they are not Work Force Planning users (i.e., Plan Owner, Primary Planner, Sub-Planner).

The following email tags are available:

Tag Name	Description	tag availability
WFP.AREA.TAG	WFP Area	All email triggers
WFP.COPLANNERS.TAG	WFP Co-Planners	Only the Plan CoPlanners Changed trigger
WFP.DUE.DATE.TAG	WFP Due Date	All email triggers except: Subplan Submitted, Subplan To Primary Planner, Subplan Rejected, and Subplan Accepted
WFP.PLAN.NAME.TAG	WFP Plan Name	All email triggers except Subplan Rejected and Subplan Accepted
WFP.PLANNER.NAME.TAG	WFP Planner Name	Only two triggers: Subplan Submitted and Subplan Accepted
WFP.PRIMARY.PLANNER.TAG	WFP Primary Planner	Only the Primary Planner Changed trigger
WFP.RECIPIENT.NAME.TAG	WFP Recipient Name	All email triggers

Development Plan Emails (Redesign)

The following tags are available for the redesigned Development Plans emails:

Tag Name	Description
DEVPLAN.APPROVER.FIRST.NAME	Development Plan Approver First Name
DEVPLAN.APPROVER.LAST.NAME	Development Plan Approver Last Name
DEVPLAN.LINK	Link to the development plan
DEVPLAN.TITLE	Title of the development plan
DEVPLAN.USER.FIRST.NAME	Development Plan User's First Name
DEVPLAN.USER.LAST.NAME	Development Plan User's Last Name
USER.FIRST.NAME	Email Recipient's First Name
USER.LAST.NAME	Email Recipient's Last Name

Applicant Forms

The following tags are available for the Assign Applicant Form and Applicant Form Complete emails, in addition to custom fields defined by the administrator in Requisition and Applicant Preferences:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
COMPANY.NAME	Name of the company.
FORM .APPLICANT.DATE.ASSIGNED	Date the form was assigned to the applicant.
FORM .DESCRIPTION	Description of the form. Note: This tag is not available for the Applicant Form Complete email.
FORM.TITLE	Title of the form.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.COMPENSATION.CURRENCY.SYMBOL	Currency type defined for the job requisition.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.TYPE	Compensation type defined for the job requisition.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.OU.DIVISION.TITLE	Division selected for the requisition.
JOB.OU.GRADE.TITLE	Grade selected for the requisition.
JOB.OU.LOCATION.ADDRESS	Facility Address defined for the location defined on the job requisition.
JOB.OU.LOCATION.TITLE	Location selected for the requisition.
JOB.REQUISITION.HIRING.MANAGER.LIST.HTML	User(s) listed as the Hiring Manager(s) for an organizational unit (OU) (in HTML format).
JOB.REQUISITION.HIRING.MANAGER.LIST.TEXT	User(s) listed as the Hiring Manager(s) for an OU (in text format).
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Applicant Review Feedback Received

The following email tags are available for the Applicant Review Feedback Received email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.OU.DIVISION.TITLE	Division selected for the requisition.
JOB.OU.GRADE.TITLE	Grade selected for the requisition.
JOB.OU.LOCATION.ADDRESS	Facility Address defined for the location defined on the job requisition.
JOB.OU.LOCATION.TITLE	Location selected for the requisition.
JOB.REQUISITION.ID	Requisition ID.
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
REVIEW.FEEDBACK.SUMMARY	Displays all feedback for applicants that have been reviewed from the review applicants resume carousel for a particular requisition. First Column: Applicant Name Second Column: Applicant Email Address Feedback: Yes/No (depending on decision)
USER.SUBMITTING.FEEDBACK.FIRST.NAME	First name of user submitting feedback for the applicant.
USER.SUBMITTING.FEEDBACK.LAST.NAME	Last name of user submitting feedback for the applicant.

Applicant Status Change

The following tags are available for the Applicant Status Change email:

Note: In addition to the tags below, all custom email tags can be used for the Applicant Status Change email.

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICANT.COMMENT.ALL.LIST.HTML	Displays all applicant comments with the name of the user who posted the comment (in HTML format).
APPLICANT.COMMENT.ALL.LIST.TEXT	Displays all applicant comments with the name of the user who posted the comment (in text format).
APPLICANT.RATING.ALL.LIST.HTML	Displays all applicant ratings with the name of the user who posted the rating (in HTML format).
APPLICANT.RATING.ALL.LIST.TEXT	Displays all applicant ratings with the name of the user who posted the rating (in text format).
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.OU.LOCATION.TITLE	Location Organizational Unit (OU) of the requisition.
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.REQUISITION.HIRING.MANAGER.NAME.FULL	Hiring manager's full name for the requisition.
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page.
PROFILE.USER.ADDRESS.1	Line 1 of the candidate's physical address.
PROFILE.USER.ADDRESS.2	Line 2 of the candidate's physical address, which can include additional address information such as an apartment or suite number.
PROFILE.USER.CITY	The candidate's city from their physical address.
PROFILE.USER.COUNTRY	The candidate's country from their physical address.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.POSTAL CODE	The candidate's ZIP code or postal code from their address.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
PROFILE.USER.STATE	The candidate's state from their physical address.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Assessment Assigned and SHL Assessment Complete

The following tags are available for the Assessment Assigned and SHL Assessment Complete emails:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.COMPENSATION.CURRENCY.SYMBOL	Currency type defined for the job requisition.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.TYPE	Compensation type defined for the job requisition.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the job requisition.
JOB.OU.DIVISION.TITLE	Division selected for the requisition.
JOB.OU.GRADE.TITLE	Grade selected for the requisition.
JOB.OU.LOCATION.ADDRESS	Facility Address defined for the location defined on the job requisition.
JOB.OU.LOCATION.TITLE	Location selected for the requisition.
JOB.REQUISITION.HIRING.MANAGER.LIST.HTML	User(s) listed as the Hiring Manager(s) for an organizational unit (OU) (in HTML format).
JOB.REQUISITION.HIRING.MANAGER.LIST.TEXT	User(s) listed as the Hiring Manager(s) for an OU (in text format).
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page.
PROFILE.USER.ADDRESS.1	Line 1 of the candidate's physical address.
PROFILE.USER.ADDRESS.2	Line 2 of the candidate's physical address, which can include additional address information such as an apartment or suite number.
PROFILE.USER.CITY	The candidate's city from their physical address.
PROFILE.USER.COUNTRY	The candidate's country from their physical address.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.POSTAL CODE	The candidate's ZIP code or postal code from their address.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
PROFILE.USER.STATE	The candidate's state from their physical address.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Assign Integration Assessment

The following email tags are available for the Assign Integration Assessment email:

tag name	tag description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.INTEGRATION.ASSESSMENT.LINK	Displays link to the assigned integration assessment for the applicant.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Displays the internal or external job ad, depending on the recipient.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.COMPENSATION.CURRENCY.SYMBOL	Currency type defined for the job requisition.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.TYPE	Compensation type defined for the job requisition.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.OU.DIVISION.TITLE	Division selected for the requisition.
JOB.OU.GRADE.TITLE	Grade selected for the requisition.
JOB.OU.LOCATION.ADDRESS	Facility Address defined for the location defined on the job requisition.
JOB.OU.LOCATION.TITLE	Location selected for the requisition.
JOB.REQUISITION.HIRING.MANAGER.LIST.HTML	User(s) listed as the Hiring Manager(s) for an organizational unit (OU) (in HTML format).
JOB.REQUISITION.HIRING.MANAGER.LIST.TEXT	User(s) listed as the Hiring Manager(s) for an OU (in text format).
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page.
PROFILE.USER.ADDRESS.1	Line 1 of the candidate's physical address.
PROFILE.USER.ADDRESS.2	Line 2 of the candidate's physical address, which can include additional address information such as an apartment or suite number.
PROFILE.USER.CITY	The candidate's city from their physical address.
PROFILE.USER.COUNTRY	The candidate's country from their physical address.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.POSTAL CODE	The candidate's ZIP code or postal code from their address.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the
PROFILE.USER.STATE	The candidate's state from their physical address.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Background Check Assigned and Background Check Complete Emails

The following email tags are available for both the Background Check Assigned and Background Check Complete email, unless otherwise noted in the email trigger description:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
BACKGROUND.CHECK.LINK	Link to complete background check.
BACKGROUND.CHECK.DATE.ASSIGNED	Date on which the background check is assigned.
BACKGROUND.CHECK.DETAILS	Details of the background check. Note: This tag is only available for the Background Check Complete email.
BACKGROUND.CHECK.PROGRESS	Progress of the background check. Note: This tag is only available for the Background Check Complete email.
BACKGROUND.CHECK.RESULT	Result of the background check. Note: This tag is only available for the Background Check Complete email.
BACKGROUND.CHECK.STATUS	Status of the background check. Note: This tag is only available for the Background Check Complete email.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.REQUISITION.HIRING.MANAGER.NAME.FULL	Hiring manager's full name for the requisition.
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page. Note: This tag is only available for the Interview Scheduling Notification – Applicant and OnDemand Video Interview Assigned emails.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Connect With Us

The following tags are available for all Connect With Us email trigger:

Tag Name	Description
COMPANY.NAME	Name of the company.
PASSWORD.RESET.URL	Provides link to reset password.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
TODAY'S.DATE	Displays the current date.

Integration Assessment Completed

The following email tags are available for the Integration Assessment Completed email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Displays the internal or external job ad, depending on the recipient.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.COMPENSATION.CURRENCY.SYMBOL	Currency type defined for the job requisition.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.TYPE	Compensation type defined for the job requisition.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.OU.DIVISION.TITLE	Division selected for the requisition.
JOB.OU.GRADE.TITLE	Grade selected for the requisition.
JOB.OU.LOCATION.ADDRESS	Facility Address defined for the location defined on the job requisition.
JOB.OU.LOCATION.TITLE	Location selected for the requisition.
JOB.REQUISITION.HIRING.MANAGER.LIST.HTML	User(s) listed as the Hiring Manager(s) for an organizational unit (OU) (in HTML format).
JOB.REQUISITION.HIRING.MANAGER.LIST.TEXT	User(s) listed as the Hiring Manager(s) for an OU (in text format).
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page.
PROFILE.USER.ADDRESS.1	Line 1 of the candidate's physical address.
PROFILE.USER.ADDRESS.2	Line 2 of the candidate's physical address, which can include additional address information such as an apartment or suite number.
PROFILE.USER.CITY	The candidate's city from their physical address.
PROFILE.USER.COUNTRY	The candidate's country from their physical address.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.POSTAL CODE	The candidate's ZIP code or postal code from their address.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
PROFILE.USER.STATE	The candidate's state from their physical address.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Interview Management Emails

The following tags are available for all Interview Management email triggers, unless otherwise noted in the email tag description:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.COVER.LETTER	Applicant's cover letter. Note: The cover letter displays as an email attachment when this tag is used in an email. In addition, this tag is only available for the Interview Cancelled Notification, Interview Scheduling Notification - Interviewer(s), and Interview Scheduling Response emails.
APPLICANT.RESUME.CV	Applicant's resume/CV. Note: The resume/CV displays as an email attachment when this tag is used in an email.
APPLICANT.SCHEDULE.SUMMARY	Displays all interview sessions scheduled for the applicant. Displays the following summary information for each interview: Interview date Applicant name Job display name of requisition Additional interviewers, or "None" if there are no additional interviewers Interview time zone Interview start time Interview end time Interview type In Person Phone Live Video - (Note: This applies to both Live Video interviews and On Demand Video interviews.) Virtual Interview location In Person - Physical location of interview Phone - Phone number for interview Live Video - Link to launch interview session (Note: This applies to both Live Video interviews and On Demand Video interviews.) Virtual Interviewers - This field displays the interviewers for the interview, as well as their Position OU. This field only displays if interviewers are defined for the interview. An additional tag is not needed for this information to display. If multiple interview sessions are defined for the applicant, then each session displays in order of soonest to latest interview. Note: This tag is only available for the Interview Scheduling Notification – Applicant email.
APPLICANT.SCHEDULE.SUMMARY.NO.JOB.TITLE	When included, the message does not display the job title of any of the interviewers but still includes the interview details. This allows recruiters to provide their applicants all the necessary information about the interview without displaying sensitive data about the interviewers. Note: This tag is only available for the Interview Scheduling Notification – Applicant email.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
COMMENTS.TO.APPLICANT	Comments defined by the interview scheduler to the applicant. Note: This tag is only available for the Interview Scheduling Notification – Applicant and OnDemand Video Interview Assigned emails.
COMMENTS.TO.INTERVIEWER	Comments defined by the interview scheduler to the interviewer. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Scheduling Notification – Interviewer(s), Interview Scheduling Response, OnDemand Video Interview Assigned, and OnDemand Video Interview Completed emails.
DAILY.APPLICANT.SCHEDULE.SUMMARY	Displays all interviews scheduled for an applicant for the date on which the email trigger is fired. Displays the following summary information for each interview: Interview date Interview time zone Interview start time Interview end time Interview type In Person Phone Live Video - (Note: This applies to both Live Video interviews and On Demand Video interviews.) Virtual Interview location In Person - Physical location of interview Phone - Phone number for interview Live Video - Link to launch interview session (Note: This only applies to Live Video interviews and not On Demand Video interviews.) Virtual Interviewers - This field displays the interviewers for the interview, as well as their Position OU. This field only displays if interviewers are defined for the interview. An additional tag is not needed for this information to display. Note: This tag is only available for the Today’s Scheduled Interviews email.
DAILY.INTERVIEWER.SCHEDULE.SUMMARY	Displays all interviews scheduled for a user for the date on which the email trigger is fired. Displays the following summary information for each interview: Interview date Applicant name Job display name of requisition Other interviewers, or "None" if there are no other interviewers Interview time zone Interview start time Interview end time Interview type In Person Phone Live Video - (Note: This applies to both Live Video interviews and On Demand Video interviews.) Virtual Interview location In Person - Physical location of interview Phone - Phone number for interview Live Video - Link to launch interview session (Note: This only applies to Live Video interviews and not On Demand Video interviews.) Virtual Note: This tag is only available for the Today’s Scheduled Interviews email.
INTERVIEW.DATE	Date specified for the interview session. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
INTERVIEW.END.TIME	End time specified for the interview session. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
INTERVIEWER.FULL.NAME	Full name of the interviewer who recorded the interview scheduling response. Note: This tag is only available for the Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
INTERVIEWER.POSITION.TITLE	Position OU of the interviewer who recorded the interview scheduling response. Note: This tag is only available for the Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
INTERVIEWER.RECOMMENDATION	Displays the recommendation, either Advance or Do not Advance, recorded by the interviewer for the applicant. Note: This tag is only available for the Interview Recommendation Recorded email.
INTERVIEWER.RECOMMENDATION.DATE	Displays the date on which the recommendation, either Advance or Do not Advance, was recorded by the interviewer for the applicant. Note: This tag is only available for the Interview Recommendation Recorded email.
INTERVIEWER.RECOMMENDATIONS.SUMMARY	Displays a summary of all recommendations for an applicant, either Advance or Do not Advance, that have been submitted up to the time the email is triggered. Displays the following summary information: Interviewer name Interviewer Position OU Interviewer recommendation, either Advance or Do not Advance Note: This tag is only available for the Interview Recommendation Recorded email.
INTERVIEWER.SCHEDULE.SUMMARY	Displays all interview sessions being scheduled for the interviewer. Displays the following summary information for each interview: Interview date Applicant name Job display name of requisition Additional interviewers, or "None" if no additional interviewers Interview time zone Interview start time Interview end time Interview type In Person Phone Live Video - (Note: This applies to both Live Video interviews and On Demand Video interviews.) Virtual Interview location In Person - Physical location of interview Phone - Phone number for interview Live Video - Link to launch interview session (Note: This only applies to Live Video interviews and not On Demand Video interviews.) Virtual Note: This tag is only available for the Interview Scheduling Notification – Interviewer(s) email.
INTERVIEW.GUIDE	Interview guide for the interviewer. Note: The interview guide displays as an email attachment when this tag is used in an email. For portals with multiple languages enabled, the guide displays in the recipient's language, if available. If the recipient's language is not available, then the guide displays in the sender's language. In addition, this tag is only available for the Interview Scheduling Notification - Interviewer(s) and Interview Scheduling Response emails.
INTERVIEW.GUIDE.COMMENTS	Displays the comments written by the interviewer in the Record Recommendation section of the interview guide. If the interviewer did not provide comments, then "No Comments" displays in place of the tag. Note: This tag is only available for the Interview Recommendation Recorded email.
INTERVIEW.LOCATION.ADDRESS	Displays the address associated with the location of the interview session, if defined by the interview scheduler. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
INTERVIEW.LOCATION.PHONE.NUMBER.LIVE.VIDEO	Displays the location, phone number, or live video link specified for the interview session. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
INTERVIEW.MANAGER.LINK	Deep link to the Interview Manager page for the interviewer. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, Interview Scheduling Notification – Interviewer(s), OnDemand Video Interview Completed, and Today’s Scheduled Interviews emails.
INTERVIEW.REQUEST.RESPONSE	Response that the interviewer provided in response to the Outlook Meeting Invite for the interview. The response value is either Scheduled or Decline. Note: This tag is only available for the Interview Scheduling Response email.
INTERVIEW.START.TIME	Start time specified for the interview session. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
INTERVIEW.TIME.ZONE	Time zone specified for the interview session. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
INTERVIEW.TYPE	Type of interview session, either In Person, Phone, or Live Video. Note: This tag is only available for the Interview Cancelled Notification, Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and Interview Scheduling Response emails.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.REQUISITION.HIRING.MANAGER.NAME.FULL	Hiring manager's full name for the requisition.
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
LIVE.VIDEO.INTERVIEW.REVIEW.LINK	Displays a link to launch the video interview for review in HireVue. The unique link is defined by HireVue for each completed live video interview. This tag only applies to Live Video interview types and does not apply to On Demand Video interview types. Note: This tag is only available for the Interview Recommendation Nudge, Interview Recommendation Pending, and Interview Recommendation Recorded emails.
MY.PROFILE.LINK	Link to applicant's My Profile page. Note: This tag is only available for the Interview Scheduling Notification – Applicant and OnDemand Video Interview Assigned emails.
ON.DEMAND.VIDEO.INTERVIEW.ASSIGNMENT.LINK	Displays a link to launch the assigned On Demand Video interview in HireVue. Clicking the link takes the recipient to HireVue to complete the On Demand Video interview. Note: This tag is only available for the OnDemand Video Interview Assigned email.
ON.DEMAND.VIDEO.INTERVIEW.REVIEW.LINK	Displays a link to launch and review the On Demand Video interview in HireVue. The unique link is defined by HireVue for each completed On Demand Video interview. Note: This tag is only available for the Interview Recommendation Nudge, Interview Recommendation Pending, Interview Recommendation Recorded, and OnDemand Video Interview Completed emails.
ON.DEMAND.VIDEO.INTERVIEW.SCORE	Displays the On Demand Video interview review score recorded in HireVue for the On Demand Video interview. The unique link is defined by HireVue for each completed On Demand Video interview. Note: This tag is only available for the Interview Recommendation Recorded email.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
VIDEO.INTERVIEW.REVIEWER.FULL.NAME.LIST	Full name of all video interview reviewers. Note: This tag is only available for the OnDemand Video Interview Assigned and OnDemand Video Interview Completed emails.

Job Alert Email

The following email tags are available for the Job Alert email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
ALERT.RESULT.LINKS	Displays links to one or more job postings that match the user’s job alert criteria. The link opens the internal or external requisition posting, depending on the recipient of the Job Alert email. The tag only needs to be used once in the email. For external recipients, if there are multiple matching job postings, then each job posting displays as a separate link. A maximum of 20 links display. If there are more than 20 matching job postings, then "More job opportunities available at the Career Site" displays as a link at the bottom of the list. Clicking the link opens the organization's default career site.
JOB.ALERT.EXPIRATION	Date on which the job alert expires.
JOB.ALERT.FREQUENCY	Frequency with which the job alert is sent, either immediately, daily, or weekly.
JOB.ALERT.TITLE	Title of job alert. Note: This tag is only available for external recipients.
MY.PROFILE.LINK	Link to applicant's My Profile page. Note: This tag is only available for the Interview Scheduling Notification – Applicant and OnDemand Video Interview Assigned emails.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.

Merged Duplicate Applicants

The following tags are available for the Merged Duplicate Applicants email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICATION.DATE	Date the application was submitted.
JOB.REQUISITION.ID	Requisition ID.
JOB.TITLE	Job title defined on the requisition form.
MERGED.USER.FIRST.LAST	Name of merged applicant whose application has been moved to the target profile.
MY.PROFILE.LINK.TARGET	Link to target applicant's My Profile page.
TARGET.USER.FIRST.LAST	First and last name of the user with whom the applicant is merged.
TARGET.USER.PROFILE.LINK	This displays a link to the target user's Applicant Profile page.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.

Notify Applicant Prior to Archiving

The following tags are available (new tags display in red):

Tag Name	Description
MY.PROFILE.LINK	Link to applicant's My Profile page.
NUMBER.DAYS	Number of days before archiving applicant’s data.
PASSWORD.RESET.URL	The link for the applicant to reset their password.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.PREFIX	Displays the prefix field associated with an applicant’s profile.

OFCCP Emails

The following tags are available for all Office of Federal Contract Compliance Programs (OFCCP) email triggers (Invite to Apply and Voluntary Withdrawal), unless otherwise noted in the email trigger description:

The following tags are available for all offer letter management email triggers, unless otherwise noted in the email trigger description (new tags appear in red):

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
INVITATION.LINK	Link to the Job Details page for all requisitions selected for the invitation. Note: This tag is only available for the Invite to Apply email trigger.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.REQUISITION.HIRING.MANAGER.NAME.FULL	Hiring manager's full name for the requisition.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to the user's My Profile page.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Offer Letter Management Emails

The following tags are available for all offer letter management email triggers, unless otherwise noted in the email trigger description:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email. The value appears in alphanumeric format in the offer letter.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed. The value appears in alphanumeric format in the offer letter.
APPLICATION.DATE	Date the application was submitted. The value appears in alphanumeric format in the offer letter.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. The value appears in alphanumeric format in the offer letter. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. The value appears in alphanumeric format in the offer letter. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined for the job requisition in HTML format.
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined for the job requisition in text format.
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the job requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form. The value appears in alphanumeric format in the offer letter.
JOB.REQUISITION.HIRING.MANAGER.NAME.FULL	Hiring manager's full name for the requisition.
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions. Note: This tag applies to the Offer Approval Decision and Offer Pending Approval email triggers.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form. The value appears in alphanumeric format in the offer letter.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to the user's My Profile page.
OFFER.APPROVAL.COMMENT	Approval comment. Note: This tag is only available for the Approval Decision email trigger.
OFFER.APPROVAL.DECISION	Approval decision. Note: This tag is only available for the Approval Decision email trigger.
OFFER.APPROVALS.LINK	Link to the requisition Offer Pending Approvals page. Note: This tag is only available for the Pending Approval Notification and Pending Approval Reminder email triggers.
OFFER.APPROVER.FULL.NAME	Full name of the offer approver. Note: This tag is only available for the Approval Decision email trigger.
OFFER.BONUS	Bonus defined for the current offer. The value appears in alphanumeric format in the offer letter.
OFFER.COMPENSATION.TYPE	Compensation type defined for the current offer.
OFFER.CURRENCY.SYMBOL	Currency symbol defined for the current offer.
OFFER.DATE	Date the current offer was created. The value appears in alphanumeric format in the offer letter.
OFFER.HIRING.MANAGER.NAME.FULL	Full name of the hiring manager defined for the current offer.
OFFER.DIVISION	Division defined for the current offer.
OFFER.HOURLY.RATE	Hourly rate defined for the current offer. The value appears in alphanumeric format in the offer letter.
OFFER.NEXT.LEVEL.HIRING.MANAGER.NAME.FULL	Full name of the next level hiring manager defined for the current offer.
OFFER.LABOR.HOURS	Labor hours defined for the current offer. The value appears in alphanumeric format in the offer letter.
OFFER.LOCATION	Location defined for the current offer.
OFFER.NOTES	Notes defined for the current offer.
OFFER.PAY.CYCLE	Pay cycle defined for the current offer. The value appears in alphanumeric format in the offer letter.
OFFER.RESPONSE.DATE	Offer response date recorded for the candidate. Note: This tag is only available for the Candidate Response Received and Candidate Hired email triggers.
OFFER.RESPONSE.DECISION	Offer response decision recorded for the candidate. Note: This tag is only available for the Candidate Response Received and Candidate Hired email triggers.
OFFER.RESPONSE.DECLINE.REASON	Offer response decline reason recorded for the candidate. Note: This tag is only available for the Candidate Response Received and Candidate Hired email triggers.
OFFER.RESPONSE.NOTES	Offer response notes recorded for the candidate. Note: This tag is only available for the Candidate Response Received and Candidate Hired email triggers.
OFFER.SALARY	Salary defined for the current offer. The value appears in alphanumeric format in the offer letter.
OFFER.SEND.INSTRUCTIONS	Instructions added when sending to the offer to the candidate. Note: This tag is only available for the Email Offer to Candidate and Send Offer to Candidate Profile email triggers.
OFFER.START.DATE	Start date defined for the current offer. The value appears in alphanumeric format in the offer letter.
OFFER.WAGE.TYPE	Wage type defined for the current offer.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone. The value appears in alphanumeric format in the offer letter.
RECIPIENT.POSITION	Recipient's position.

Onboarding Notifications Email

The following email tags are available for the Onboarding Notifications email trigger:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.REQUISITION.HIRING.MANAGER.NAME.FULL	Hiring manager's full name for the requisition.
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page. Note: This tag is only available for the Interview Scheduling Notification – Applicant and OnDemand Video Interview Assigned emails.
OFFER.BONUS	Bonus defined for the current offer.
OFFER.COMPENSATION.TYPE	Compensation type defined for the current offer.
OFFER.CURRENCY.SYMBOL	Currency symbol defined for the current offer.
OFFER.DATE	Date the current offer was created.
OFFER.HIRING.MANAGER.NAME.FULL	Full name of the hiring manager defined for the current offer.
OFFER.DIVISION	Division defined for the current offer.
OFFER.HOURLY.RATE	Hourly rate defined for the current offer.
OFFER.NEXT.LEVEL.HIRING.MANAGER.NAME.FULL	Full name of the next level hiring manager defined for the current offer.
OFFER.LABOR.HOURS	Labor hours defined for the current offer.
OFFER.LOCATION	Location defined for the current offer.
OFFER.NOTES	Notes defined for the current offer.
OFFER.PAY.CYCLE	Pay cycle defined for the current offer.
OFFER.SALARY	Salary defined for the current offer.
OFFER.START.DATE	Start date defined for the current offer.
OFFER.WAGE.TYPE	Wage type defined for the current offer.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Referral to External User Email

The following tags are available:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
CAREER.SITE.LINK	Link to career site for job referrals.
COMPANY.NAME	Name of the company.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.REQUISITION.HIRING.MANAGER.NAME.FULL	Hiring manager's full name for the requisition.
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	The full name of the primary owner of the requisition.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
REFERRAL.RECIPIENT.EMAIL	The email address entered for the referral recipient. The email address is entered in the Recipient email address(es) field in the Send to a Friend pop-up when referring a job from the career site.
REFERRER.FIRST.NAME	The first name of the user referring the job. The referrer's first name is entered in the Your First name field in the Send to a Friend pop-up when referring a job from the career site.
REFERRER.LAST.NAME	The last name of the user referring the job. The referrer's last name is entered in the Your Last Name field in the Send to a Friend pop-up when referring a job from the career site.

Reference Letter Form Complete

The following tags are available for the Reference Letter Form Complete email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
COMPANY.NAME	Name of the company.
FORM.COMPLETED.DATE	The date the form was completed by the referrer.
FORM .DESCRIPTION	Description of the form.
FORM.TITLE	Title of the form.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.COMPENSATION.CURRENCY.SYMBOL	Currency type defined for the job requisition.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.TYPE	Compensation type defined for the job requisition.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.OU.DIVISION.TITLE	Division selected for the requisition.
JOB.OU.GRADE.TITLE	Grade selected for the requisition.
JOB.OU.LOCATION.ADDRESS	Facility Address defined for the location defined on the job requisition.
JOB.OU.LOCATION.TITLE	Location selected for the requisition.
JOB.REQUISITION.HIRING.MANAGER.LIST.HTML	User(s) listed as the Hiring Manager(s) for an organizational unit (OU) (in HTML format).
JOB.REQUISITION.HIRING.MANAGER.LIST.TEXT	User(s) listed as the Hiring Manager(s) for an OU (in text format).
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page.
PROFILE.USER.ADDRESS.1	Line 1 of the candidate's physical address.
PROFILE.USER.ADDRESS.2	Line 2 of the candidate's physical address, which can include additional address information such as an apartment or suite number.
PROFILE.USER.CITY	The candidate's city from their physical address.
PROFILE.USER.COUNTRY	The candidate's country from their physical address.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.POSTAL CODE	The candidate's ZIP code or postal code from their address.
PROFILE.USER.STATE	The candidate's state from their physical address.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
TASK.DATE.ASSIGNED	Date the Reference Letter Request task was assigned to the applicant.

Reference Letter Request

The following tags are available for the Reference Letter Request email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICATION.DATE	Date the application was submitted.
COMPANY.NAME	Name of the company.
FORM.DESCRIPTION	Description of the form.
FORM.LINK	Link that the referrer clicks in the email to launch the reference letter form.
FORM.TITLE	Title of the form.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OU.DIVISION.TITLE	Division selected for the requisition.
JOB.OU.GRADE.TITLE	Grade selected for the requisition.
JOB.OU.LOCATION.ADDRESS	Facility Address defined for the location defined on the job requisition.
JOB.OU.LOCATION.TITLE	Location selected for the requisition.
JOB.REQUISITION.ID	Requisition ID.
PROFILE.USER.ADDRESS.1	Line 1 of the candidate's physical address.
PROFILE.USER.ADDRESS.2	Line 2 of the candidate's physical address, which can include additional address information such as an apartment or suite number.
PROFILE.USER.CITY	The candidate's city from their physical address.
PROFILE.USER.COUNTRY	The candidate's country from their physical address.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.POSTAL CODE	The candidate's ZIP code or postal code from their address.
PROFILE.USER.STATE	The candidate's state from their physical address.
REFERENCE.FIRST.NAME	First name of the referrer.
REFERENCE.LAST.NAME	Last name of the referrer.

Request Feedback

The following tags are available for the Request Feedback email:

email Tag	description
COHORT.LINK	Displays as a link that opens the candidate review page
FEEDBACK.REQUESTOR	Name of user who requested feedback.
USER.SUBMITTING.FEEDBACK.FIRST.NAME	First name of user who submitted feedback.
USER.SUBMITTING.FEEDBACK.LAST.NAME	Last name of user who submitted feedback.
FEEDBACK.VOTE	Vote by feedback submitter to advance or not advance candidate.
FEEDBACK.COMMENTS	Comments by feedback submitter about candidate.

Request References

The following tags are available for the Request References email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
APPLICANT.STATUS	Applicant's status.
APPLICANT.STATUS.CHANGE.DATE	Most recent date on which the applicant's status changed.
APPLICATION.DATE	Date the application was submitted.
APPLICATION.REVIEW.LINK	Link to the Talent Profile page for a specific application.
COMPANY.NAME	Name of the company.
JOB.AD	Internal or external job ad, depending on the recipient.
JOB.COMPENSATION.CURRENCY.SYMBOL	Currency type defined for the job requisition.
JOB.COMPENSATION.RANGE.MAX	Payment maximum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.RANGE.MIN	Payment minimum range for the job. Note: This tag is only available to users who have permission to view and edit the salary range for requisitions. For users who do not have salary range permission, the tag is not visible in the tags pop-up.
JOB.COMPENSATION.TYPE	Compensation type defined for the job requisition.
JOB.DESCRIPTION	Internal or external job description, depending on the recipient.
JOB.DETAILS.LINK	Link to the specific Job Details page on which the requisition is located.
JOB.EMPLOYMENT.TYPE	Employment type defined on the requisition form.
JOB.IDEAL.QUALIFICATIONS.HTML	Ideal qualifications defined on the requisition form (in HTML format).
JOB.IDEAL.QUALIFICATIONS.TEXT	Ideal qualifications defined on the requisition form (in text format).
JOB.MINIMUM.QUALIFICATIONS	Minimum qualifications defined for the requisition.
JOB.OPENINGS.NUMBER	Number of openings defined on the requisition form.
JOB.OU.DIVISION.TITLE	Division selected for the requisition.
JOB.OU.GRADE.TITLE	Grade selected for the requisition.
JOB.OU.LOCATION.ADDRESS	Facility Address defined for the location defined on the job requisition.
JOB.OU.LOCATION.TITLE	Location selected for the requisition.
JOB.REQUISITION.HIRING.MANAGER.LIST.HTML	User(s) listed as the Hiring Manager(s) for an organizational unit (OU) (in HTML format).
JOB.REQUISITION.HIRING.MANAGER.LIST.TEXT	User(s) listed as the Hiring Manager(s) for an OU (in text format).
JOB.REQUISITION.ID	Requisition ID.
JOB.REQUISITION.OWNER.LIST.HTML	A list of the owners for the requisition (in HTML format).
JOB.REQUISITION.OWNER.LIST.TEXT	A list of the owners for the requisition (in text format).
JOB.REQUISITION.PRIMARY.OWNER.NAME.FULL	Displays the user defined in the Primary Owner field on the General tab when creating, editing, and copying requisition templates, default requisition templates, and job requisitions.
JOB.RESPONSIBILITIES.LIST.HTML	Job responsibilities defined for the position OU (in HTML format).
JOB.RESPONSIBILITIES.LIST.TEXT	Job responsibilities defined for the position OU (in text format).
JOB.TARGET.HIRE.DATE	Target hire date defined on the job requisition form.
JOB.TITLE	Job title defined on the requisition form.
MY.PROFILE.LINK	Link to applicant's My Profile page.
PROFILE.USER.ADDRESS.1	Line 1 of the candidate's physical address.
PROFILE.USER.ADDRESS.2	Line 2 of the candidate's physical address, which can include additional address information such as an apartment or suite number.
PROFILE.USER.CITY	The candidate's city from their physical address.
PROFILE.USER.COUNTRY	The candidate's country from their physical address.
PROFILE.USER.EMAIL	Email address associated with an applicant profile.
PROFILE.USER.NAME.FIRST	First name associated with an applicant profile.
PROFILE.USER.NAME.LAST	Last name associated with an applicant profile.
PROFILE.USER.PHONE	Phone number associated with an applicant profile.
PROFILE.USER.POSTAL CODE	The candidate's ZIP code or postal code from their address.
PROFILE.USER.PREFIX	This tag displays the prefix the applicant uses when addressing marital status. The prefix is defined in the Prefix field by applicants when completing their profile or by recruiters when defining the applicant's contact details in Manage Applicants.
PROFILE.USER.STATE	The candidate's state from their physical address.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.
TASK.DATE.ASSIGNED	The date the task was assigned to the applicant.

Requisition Request Emails

The following email tags are available for requisition request emails:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
PENDING.REQUEST.LINK	Displays link to pending Requisition Requests tab on the Manage Job Requisitions page. Note: This tag is only available for the Requisition Request Submitted email.
REQUESTER.FULL.NAME	Displays the full name of the user who submitted the request in the following format [First Name Last Name].
REQUESTER.TITLE	Displays the position associated with the user who submitted the request.
REQUEST.POSITION.NAME	Displays the position selected for the requisition request.
REQUEST.RESPONSE	Displays the response to the request, either Declined or Accepted. Note: This tag is only available for the Requisition Request Response email.
REQUEST.SUBMITTED.DATE	Displays the date on which the request was submitted in [dd/mm/yyyy] format (unless defined differently for a different culture).
REQUISITION.REQUESTS.LINK	Displays link to the Requisition Request page. Note: This tag is only available for the Requisition Request Response email.
RECIPIENT.DIVISION	Recipient's division.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
RECIPIENT.PHONE	Recipient's phone.
RECIPIENT.POSITION	Recipient's position.

Review Applicant Daily Summary Email

The following email tags are available for the Review Applicant Daily Summary email:

Tag Name	Description
ACTION.DATE	Date that the action took place that triggers the email.
RECIPIENT.FIRST.NAME	Recipient's first name.
RECIPIENT.LAST.NAME	Recipient's last name.
REVIEW.APPLICANT.SUMMARY	Displays all applicants who have been moved into a status of the type Review for requisitions for which the recipient is defined as an applicant reviewer. This tag must be included in the email in order for applicant reviewers to view the applicants who have been moved to the first instance of a status type of Review for a requisition. Within the email, this tag provides the requisition display name and lists each applicant, who was moved to the first instance of the Review status type, below the display name. Applicants display in alphabetical order by last name. Applicants are only included in the email if they were moved into a Review status type since the most recent time the email was triggered.

Requisition Approval from Email

Approvers can submit an approval decision for a job requisition or offer letter directly from the approval email when the APPROVE.DENY.LINK tag is included in the email. This tag is available for the following Recruiting and Offer Letter emails:

Requisition Pending Approval
Offer Letter Pending Approval

When included in an email, the tag displays links to approve or deny the requisition. The links display for all recipients of the email. If a recipient who is not an approver clicks the link, then a "Restricted Area" page opens, and the recipient is unable to access the page to submit an approval or denial.

For portals using SSO, clicking Approve or Deny takes the approver to a submittal page. For portals without SSO and for users who are not within the organization's network, clicking the Approve or Deny links opens the portal's log-in page. Once logged in, the approver is taken to the submittal page.

From the submittal page, approvers can enter comments about their decision. There is no character limit for the Comments box. Comments are not required.

For the response to be recorded, the approver must click Submit. This commits the decision to the approval workflow.

Once the approval has been recorded, and for any subsequent times a user clicks the Approve or Deny links, the user is taken directly to a page, after authentication, that displays a message indicating who submitted a response to the approval request and the decision that was recorded.

Note: There are no portal access points from the submittal page.

Forwarded Emails

If the email is forwarded, the recipient is denied access to the submittal page. When the recipient clicks the Approve or Deny link, an access error page opens.

Cancelled Approval Request

If the approval request is cancelled before the approver attempts to access the submittal page, then when the approver clicks the Approve or Deny link, a page opens that displays a message indicating that the approval request has been withdrawn. Note: SSO access is not available from this page.

Changing the Approval Decision

The approval decision cannot be changed via the submittal page. For example, an approver clicks Approve from the email, and then submits their decision from the submittal page. Later, the approver decides not to approve the requisition and clicks the Deny link from the email. The approver is taken to a page that displays a message indicating who submitted a response to the approval request and the decision that was recorded.

Recruiting Custom Fields as Tags

Only Requisition Custom Fields (with tags) and Offer Letter Custom Fields are able to be used in an offer letter. The custom fields are added via tags, which can be viewed by clicking the Display a list of tags link when configuring the email. The custom fields tags that display in the tags pop-up are the fields for which the administrator meets the availability criteria. If the user does not have availability to see the custom field, the tag is hidden in the View Tags pop-up.

Custom fields cannot be used in the following Recruiting emails:

Job Alert
New Profile Creation
Review Applicant Daily Summary
Today’s Scheduled Interviews

The following email triggers support application custom fields:

Applicant Form Complete
Applicant Status Change
Assign Applicant Assessment
Assign Applicant Form
Assign Integration Assessment
Candidate hired
Candidate Offer Response Received
Disposition
Email Offer to Candidate
HireRight Background Check Assigned
HireRight Background Check Completed
Integration Assessment Completed
Interview Cancelled Notification
Interview Recommendation Nudge
Interview Recommendation Pending
Interview Recommendation Recorded
Interview Scheduling Notification – Applicant
Interview Scheduling Notification – Interviewer(s)
Interview Scheduling response
Invitation to Interview Event (Applicant Self Schedule)
New Applicant comment posted
Offer Approval Decision
Offer Pending Approval
OnDemand Video Interview Assigned
OnDemand Video Interview Completed
Reference Letter Form Complete
Reference Letter Request (to external references)
Request References
Review Applicant
Send Offer to Candidate Profile
SHL Assessment Assigned
SHL Assessment Completed
Voluntary withdrawal

PASSWORD.RESET.URL Tag

The PASSWORD.RESET.URL email tag can be added to the following Recruitment emails:

Agency Submission Confirmation
Applicant Status Change
Invitation to Apply
Submission Accepted as Applicant

When included in the above emails, the PASSWORD.RESET.URL tag provides applicants with a link to reset their password for the career site. When applicants click the link in the email, applicants are taken to the reset password page. Applicants enter their new password, click Submit, and are then taken to their My Profile page in the career site.

Is it possible to modify the behavior of an email tag?

No, it is not possible to modify how an email tag functions when included in an email.

Email Tags

Billing Emails

Careers Emails

Custom Field Tags

Employee Onboarding Emails

Form Management Emails

ILT Emails

LMS Emails

Login Message Emails

Planning Emails

Performance Emails

Recruiting Emails

Email Tags That Support SSO Functionality

Frequently Asked Questions

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