Scheduled Interviews Tab - Incomplete Interviews

The Incomplete Interviews dashboard displays all interviews that have occurred in the past for which the interviewer has not yet submitted a recommendation. Incomplete interviews remain in this dashboard until the interviewer submits a recommendation or for one month, whichever occurs first.

The dashboard can be moved up and down within the left pane. This can be done by dragging and dropping the dashboard.

Note: After one month, incomplete interviews are moved to the Completed Interviews tab.

Note: Interviews do not appear for candidates who are in a Closed status.

Interview Sessions Dashboard

The top of the dashboard displays the number of incomplete interviews in parentheses.

Within the dashboard, applicants display in order of interview occurrence, with the most recently occurring incomplete interview displaying at the top. There are no sort options in the dashboard.

The following information displays for each interview:

Applicant

The following information displays in the Applicant column:

  • Applicant Photo - The applicant's photo displays, if configured to display by the administrator. If a photo is not available for the applicant, then a shadow image displays.
    • Comments - The Comments icon displays at the bottom of the applicant's photo if a comment has been configured for the interviewer for the associated interview session. Clicking the icon opens the comment. Note: Comments are configured by the interview scheduler.
    • Video - The view video icon displays at the bottom of the applicant's photo if the interview is a video interview. The icon has no functionality. Note: If the interview is a recorded interview, meaning that the applicant completed the On Demand Video interview or that the Live Video interview was completed and recorded, then the icon only displays for video interviews in the Incomplete Interviews dashboard.
  • Applicant Name - This displays the applicant's name as a link to the Applicant Profile page. If the applicant's name is longer than the space allows, then ellipses display in place of the remaining characters. Note: For archived applicants, "Archived" displays in place of the applicant's name.

Job Title

This column displays the job title for which the interview is taking place. If the job title is longer than the space allows, then ellipses display in place of the remaining characters.

  • For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.
  • Interview Time/Location

    The time at which the interview occurs and the interview location display below the applicant's name. If a time is not available for the interview, then "Not Available" displays. The time reflects the time zone of the user viewing the dashboard.

    The location varies depending on the interview type:

    • In Person - The location displays a physical interview location. If a location is not defined for the interview, then "Not Defined" displays.
    • Phone - The location displays as "Phone."
    • Live Video - The location displays as "Live Video Interview."
    • On Demand Video Interview - The location displays as "On Demand Video Interview."

    If the location name is longer than the space allows, then ellipses display in place of the remaining characters.

    For portals with multiple languages enabled, the location displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.

    Interviewer

    The name of the interviewer only displays if the My Requisition Interviews filter option is checked. The name displays below the time/location information. If the requisition owner is the interviewer, then "Me" displays as the interviewer name.

    Options

    Note: The Options drop-down does not display for archived applicants.

    The following options display in the Options drop-down in alphabetical order:

    Option Description
    Go to Applicant Profile Click Go to Applicant Profile to open the applicant's Applicant Profile page.
    Launch Interview Guide

    For interview guides created in Interview Guide Management, clicking Launch Interview Guide opens the Interview Guide page. See Interview Guide Page Overview.

    For interview guides created outside the system, clicking the link opens the interview guide document.

    The Launch Interview Guide option does not display if an interview guide is not associated with the interview.

    Note: Requisition owners can view the interview guide for interviewers who are associated with requisitions for which they are an owner.

    Launch Video Interview

    Click Launch Video Interview to begin the live video interview or to view the applicant's recorded On Demand Video interview. This opens the interview in HireVue.

    This option is only available for On Demand Video interviews if the applicant has completed the interview and none of the interviewers associated with the interview have submitted a recommendation for the applicant. When at least one interviewer has submitted a recommendation, then the option does not display.

    This option is only available for Live Video interviews if the interview occurred the previous day or earlier and none of the interviewers associated with the interview have submitted a recommendation for the applicant. When at least one interviewer has submitted a recommendation, then the option does not display.

    Note: Requisition owners can view the video for interviewers who are associated with requisitions for which they are an owner. They can also launch the live video interview to begin or join a live interview session but only if they are defined as an interview reviewer for the interview.

    Nudge Interviewer Click Nudge Interviewer to send the interviewer the Interview Recommendation Nudge email. This option is only available when viewing the interview session for another user. You cannot send the Interview Recommendation Nudge email to yourself. Note: The email must be configured by the administrator.
    Open Cover Letter Click Open Cover Letter to open the applicant's cover letter, if a cover letter is submitted by the applicant. The document opens in the application in which it was submitted.
    Open Resume/CV Click Open Resume/CV to view the applicant's resume/CV. The document opens in the application in which the document was submitted. If the resume/CV was submitted via LinkedIn, then the applicant's LinkedIn profile opens.
    Print Interview Guide

    Click Print Interview Guide to print the interview guide for the interviewer. The only interview guides that are available to print are guides created in Interview Guide Management.

    Note: Requisition owners can print the interview guide for interviewers who are associated with requisitions for which they are an owner.

    Print Selection iGuide

    Note: This option only displays for portals with the Selection functionality enabled.

    Click Print Selection iGuide to print the iGuide for the interview. The iGuide provides interviewers with various sets of questions, at least one of which must be asked during the interview. The questions also include examples of acceptable responses. The applicant's responses scored by the interviewer, and the score can be used to narrow down the number of applicants for the requisition.

    Record Recommendation

    This option enables interviewers to recommend whether or not to move the applicant forward, as well as enter comments about their decision. This option is not available if a rating is required for the interview guide.

    To record a recommendation:

    1. Click Record Recommendation in the Options column. This opens the Record Recommendation pop-up.
    2. Click the Advance icon to recommend moving the applicant forward. This activates the Submit button.
    3. Click the Do not Advance icon to recommend that the applicant not move forward. This activates the Submit button.
    4. Enter comments in the Add Comments field, up to 2000 characters.
    5. Click Submit. This records the recommendation and comments and closes the pop-up. If the user has permission to manage comments, then the comments are added to the applicant's main Applicant Profile page and History tab. For users who do not have permission to manage comments, the comments only appear on the interview guide.

    Once the recommendation is submitted, the interview is moved to the Completed Interviews tab.

    Note: Requisition owners cannot submit a recommendation on behalf of interviewers.

    View Comments Click View Comments to view the comments that are configured for the interviewer by the interview scheduler.