Applicant Experience - FADV WOTC Survey

When an First Advantage (FADV) Work Opportunity Tax Credit (WOTC) survey is included in the application workflow, applicants can complete the survey when filling out the application. The survey appears as a step in the workflow. The name of the step is dependent upon how the step is named when configuring the application workflow template associated with the requisition.

EMAIL NAME EMAIL DESCRIPTION ACTION TYPE
Assign Integration Assessment

This email is triggered when an Edge integration assessment is assigned to an applicant, such as a WOTC assessment. This email can be configured as a notification or a reminder, and it can be sent to External Applicant, Internal Applicant, OU Approver, Hiring Manager, OU Approver, or a specific user.

This email only triggers when a successful response is received from the vendor.

Note: The APPLICANT.INTEGRATION.ASSESSMENT.LINK tag must be included in the email. This tag provides a link that the applicant can click to access the assessment.

Note about Auto-Assignment of Pre-Employment Verifications: This email also applies to auto-assignment of pre-employment verifications, via the Automated Candidate Progression (Early Adopter) functionality. For more information, see Feature Activation Preferences.

Recruiting

Launch Survey

The applicant clicks Launch on the application workflow step or from the email that was sent when the survey was assigned via the Manage Applicants page. This will register the applicant with First Advantage and open the Work Opportunity Tax Credit survey that is associated with the job requisition.

The survey opens in a new tab or browser. Upon the candidate completing the survey, First Advantage processes the results and sends an update to Cornerstone.

Initiate Tax Credit Paperwork

When a candidate is hired, Cornerstone sends an update to First Advantage to initiate the client's tax credit paperwork (i.e., when the hired candidate completes the required hours). The results display "Hire status submitted to First Advantage."