Applicant Experience - FADV WOTC Survey

When an First Advantage (FADV) Work Opportunity Tax Credit (WOTC) survey is included in the application workflow, applicants can complete the survey when filling out the application. The survey appears as a step in the workflow. The name of the step is dependent upon how the step is named when configuring the application workflow template associated with the requisition.

Launch Survey

The applicant clicks Launch on the application workflow step or from the email that was sent when the survey was assigned via the Manage Applicants page. This will register the applicant with First Advantage and open the Work Opportunity Tax Credit survey that is associated with the job requisition.

The survey opens in a new tab or browser. Upon the candidate completing the survey, First Advantage processes the results and sends an update to Cornerstone.

Initiate Tax Credit Paperwork

When a candidate is hired, Cornerstone sends an update to First Advantage to initiate the client's tax credit paperwork (i.e., when the hired candidate completes the required hours). The results display "Hire status submitted to First Advantage."