Create Test Question

All test questions for a test should be created before creating the test itself. It is not possible to create questions from within the test creation process. All test questions must be created from the Question Bank page.

To create a test engine question, Go to Content > Test Engine. Click the View Question Bank link, and then click the Create New Question link. This opens the Create Question page.

Note: Questions are created one at a time. Questions cannot be uploaded as a group.

Enter the following information about the question in the Question Properties section:

  1. Question - Enter the text for the question. The question should be descriptive and include all of the details necessary for the test taker to understand what is expected. If an image or video is included, you should explain what the test taker should be looking for or analyzing in the image or video. The character limit for this field is 2000. If multiple languages are enabled for your portal, select the Translate icon to translate the field into other available languages. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
  2. Reference Number - This option is only available if enabled by a backend setting. To enable this feature, contact Global Product Support. Note: Bulk loading/editing questions is done via a technical project. Contact your Account Manager for more information about this process.
  3. A reference number is used when bulk loading/editing questions. To add a reference number, enter the number in the Reference Number field. Up to 50 characters are accepted. Unicode characters are accepted. The reference number must be unique.

  4. Response Type - Select the type of response that is required from the test taker. This also affects the question options that follow. For example, if the response type is Multiple Question/Single Answer, you must then provide the response options that are presented to the test taker. Note: If a video is uploaded, the Click on Image response type is not available.
  5. Question Image or Video - To upload an image or video for the question, click the Browse button and locate the appropriate file. Only one file can be uploaded per question. After selecting the file, click the Upload button. The supported file types are .gif, .jpg, .bmp, .wmv, .mp4 and the maximum file size is 50 MB. If an image or video is added to a question and at least one user completes the question, the image or video cannot be edited. Note: When using a video within a test question, The Click on Image response type is not available.
    • See the Video Considerations section below for important considerations regarding video questions.
    • Note: With some media types, you may need to download a plug-in. This warning will appear at the top of the window when a user attempts to launch the video. The user must click the message to download the plug-in and then proceed to play the video.
  6. Image or Video alt text - This field is only available when an image or video is added to a test question. Enter a short, distinct description of the image or video. The alternative (alt) text is what an accessibility or screen reader references and voices to an impaired user when encountering the image or video. This helps to ensure impaired users can understand the context of the question and answer appropriately. Without alt text, a screen reader may simply say “image” or ignore the image. This field is optional.
  7. Image or Video alt text - This field is only available when an image or video is added to a test question. Enter a short, distinct description of the image or video. The alternative (alt) text is what an accessibility or screen reader references and voices to an impaired user when encountering the image or video. This helps to ensure impaired users can understand the context of the question and answer appropriately. Without alt text, a screen reader may simply say “image” or ignore the image. This field is optional.
  8.  Answer Explanation - In this field, enter an explanation for the question. For example, if the correct answer is True, explain to the test taker why this is the correct response. Answer explanations can only be viewed by the test taker after the test is complete. The character limit for this field is 300.
    • If multiple languages are enabled for your portal, select the Translate icon to translate the field into other available languages. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
  9. Category - Click the Select icon in the Category field to select the appropriate category for the question. This opens the Search Category pop-up. Defining a category for the question is used to organize and filter the questions by subject area. See Question Bank - Questions Tab.
  10. Active - The Active box is checked by default. Leave the box checked to make the question active. Uncheck the box to inactivate the question.

Submit

After entering the appropriate information, click Submit. Once the question is saved, you may preview the question from the Questions tab on the Question Bank page to ensure it appears properly. If a video or image is included, it is a good idea to verify the item appears properly.

Video Considerations

Videos that are uploaded to the system can be streamed to the user with minimal buffering and interruptions.

When uploading a video to the system, there are Internet browser considerations that determine the default format of the video. In addition, when using mp4 videos, organizations must perform additional configurations in order to ensure that mp4 videos play properly. See Video Streaming.

Response Options Based on Response Type

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