User Record - Contact

The User Record page is organized into sections. The Contact section contains all of the user's contact information, such as address, phone, and email address. This section should be used to store the user's professional contact information. In particular, the user's email address is used when emails are triggered from within the system.

Note: For internal candidates who upload a resume or CV for a job application, these fields are automatically populated by their resume or CV. So if the internal candidate provides their personal address, it will be stored here.

To add a new user record, go to Admin > Tools > Core Functions > Users. Then, select the Add User link.

A user's user record can be edited in the following manners:

  • Go to Admin > Tools > Core Functions > Users. Then, select the name of the appropriate user.
  • Navigate to the user's Universal Profile. Select the User Record tab from the Universal Profile navigation. Then, select the Edit Record button.

Address Line 1

The character limit for this field is 110. Administrators must have permission to view or edit address information.

Address Line 2

The character limit for this field is 55. Administrators must have permission to view or edit address information.

City

The character limit for this field is 35. Administrators must have permission to view or edit address information.

State

The character limit for this field is 30. Administrators must have permission to view or edit address information.

Zip

The character limit for this field is 35. Administrators must have permission to view or edit address information.

Country

Select a country. Administrators must have permission to view or edit address information.

Phone

The character limit for this field is 30. Administrators must have permission to view or edit address information.

Fax

The character limit for this field is 100. Administrators must have permission to view or edit address information.

Mobile Phone

The character limit for this field is 30. Administrators must have permission to view or edit address information.

The availability of this field is controlled by a backend setting.

Email Address

The character limit for this field is 128. The system verifies that the email address is in a valid format when the administrator navigates away from the field. Administrators must have permission to view or edit address information.

Personal Email Address

The Personal Email Address field is added to the Contact section. The field accepts up to 128 characters, and the value must be a unique email address in the system.

This field allows organizations to capture a secondary email address for employees, aside from their company email address. The field is also used to identify past employees reapplying to an organization as part of the standardized rehire workflow.