Applications

Internal applicants can use the Applications tab to manage tasks assigned to them with their applications and view the status of their applications. This tab is only available for portals with the Recruiting module enabled.

Note: The Applications tab must be configured by the administrator as active in Career Center Preferences. In addition, the tab name and the order in which the tab appears are determined by the administrator in Career Center Preferences.

To access the Applications tab, go to Succession > Career Center. Then, click the Applications tab.

My Tasks

The My Tasks section lists all of the tasks associated with the jobs for which you have applied. Tasks may include such items as competency assessments, tests, and online courses. The My Tasks section contains two panels: Pending Tasks and Completed Tasks.

Pending Tasks

The Pending Tasks panel displays all assigned tasks that the applicant has not yet been completed. Tasks are sorted by oldest to newest date assigned. The following information displays for each task:

Task Title - This is the title of the assigned task. An icon that identifies the task type appears to the left of the title. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it. The following are the possible icons:
- Test -
- Online Course -
- Competency Assessment -
Description/Instructions - This is the task description or instructions.
Position Title - This is the Display Job Title to which the task is associated. Click the position title link to open the Job Details page. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it.
Date Assigned - This is the date on which the task was assigned to the applicant. This column is sortable.
Options - This displays a Launch link that enables applicants to access the task.

Note: To view completed tasks, click the Show Completed link in the upper-right corner of the My Tasks panel.

Pending Interview Tasks

The Interview task enables applicants to track and manage their interview schedule for requisitions.

The following are the interview task types:

In Person Interview Scheduled
Phone Interview Scheduled
On Demand Video Interview Scheduled - Note: With video interviews, the interview is conducted via HireVue, which is a third party interview vendor. You can access the interview directly from your My Profile page to complete the interview.
Live Video Interview Scheduled

Applicants may have multiple interview tasks, depending on how the various stages of the application process are configured. For example, the applicant could have a Phone, Live Video Interview, and In Person interview task for a single requisition. These could occur on the same day at different times and with multiple different interviewers. Or, the applicant could have three different On Demand Video interviews for a single requisition, each displaying as a separate task.

Interview tasks are assigned to applicants when the applicant is sent a notification that an interview has been scheduled. This notification is sent by the interview scheduler.

For On Demand Video interviews, the task displays in the Pending Tasks panel when the task has not yet been completed or is in progress. Once the applicant completes the interview in HireVue, the task is moved to the Completed Tasks panel.

If the interview task is modified by the scheduler, then the task is updated in the applicant's My Tasks panel. If the task is removed by the scheduler, then the task is removed from the My Tasks panel.

The following information displays in the Pending Tasks panel for interview tasks:

Column	Description
Task Title	This column displays the interview task type, either In Person Interview, Phone Interview, On Demand Video Interview, or Live Video Interview.
Description/Instructions	In Person/Phone/Live Video Interview For In Person, Phone, and Live Video interviews, this column displays the date and start/end time of the interview. The time zone of the interview time displays in parentheses to the right of the time. Important Note: The interview time displays in the time zone of the user who scheduled the interview. If the interview scheduler entered comments to the applicant when scheduling the interview, the comments display below the date and time. If the scheduler did not provide comments, then this column displays "Please click the Launch link for more details." This refers to the Launch link in the Options column for the interview. Note: If the comments are longer than the space allows, then the remaining text is replaced with ellipses. The applicant can view the remaining comments by clicking the Launch link in the Options column. On Demand Video Interview For On Demand Video interviews, this column displays "Click on the Launch link to complete this video interview." This refers to the Launch link in the Options column for the interview.
Position Title	This column displays the title and requisition ID for the requisition.
Date Assigned	This column displays the date on which the task was assigned to the applicant.

Options Column

A Launch link displays in the Options column of the Pending Tasks panel. The functionality of the link is dependent upon the interview type.

Launch In Person/Phone/Live Video Interviews

Clicking the Launch link in the Options column opens the Interview Details pop-up. The following information displays in the pop-up:

Scheduling - The following information displays in the Scheduling section:
- Date - This field displays the date of the interview.
- Time - This field displays the interview start and end time. The time zone displays in parentheses to the right of the time. Important Note: The interview time displays in the time zone of the user who scheduled the interview.
- Type - This field displays the type of interview, either In Person Interview, Phone Interview, or Live Video Interview.
- Location - This field displays the physical location for In Person interviews.
- Number - This field displays the phone number for the interview. This field only displays for Phone interviews.
- Launch Interview - Click the Launch Interview link to launch the live video interview in HireVue. Note: Live video interviews are interviews that take place via live video with one or more interviewers and the applicant. The HireVue digital interview application is used to conduct the interview. The applicant and all interviewers are visible on the screen when the interview is taking place.
Comments - This field displays the comments written to the applicant by the interview scheduler. If comments were not provided by the scheduler, then the Comments box is blank.

Launch On Demand Video Interview

Clicking the Launch link in the Options column launches the video interview in HireVue. The applicant completes the interview by responding to questions previously configured for the interview.

Applicants can begin an On Demand Video interview and save their progress so that they can return to the interview and complete it at a later date. When the applicant launches an in-progress interview, HireVue opens the interview to the place where the applicant stopped the interview.

Pending Offer Letter Tasks

The Offer Letter task on the Pending Tasks panel enables candidates to view the details of the organization's job offer, submit a response, and electronically sign the letter.

The following information displays for the offer in the Pending Tasks panel:

Task Title - This column displays the title of the offer.
Description/Instructions - This column displays any instructions that were added when the offer was configured.
Position Title - This column displays the job title associated with the task. Click the linked title to open the Job Details page for the requisition.
Date Assigned - This column displays the date on which the task was assigned to the candidate.
Options - Click Launch to view the offer. This opens the offer letter pop-up from which the candidate can view the offer details and select to accept/sign or decline the offer. The following information displays in the pop-up:
- Instructions - This section displays any instructions that were added when the offer was configured to be sent to the candidate's profile.
- Offer Letter - This section displays a link to the offer letter. Click the link to open the offer letter.
- Additional Attachments - This section displays links to each additional attachment that was added when the offer was configured to be sent to the candidate's profile.
- Response - This section displays the decision options from which the candidate can select, either "Accept" or "Decline."
  - Accept - If the candidate selects "Accept," then the candidate can select from following accept methods:
    - Internal Applicants - Internal applicants can accept and electronically sign the offer letter by clicking "Accepted" in the Decision field. Depending on the administrator's configuration of the SSO Authentication Preferences, the applicant will see authentication fields or only a Sign button. The fields that display are dependent upon the settings configured in the portal for the SSO log-in screen. Complete the authentication fields, if the fields display for you. Or, if you see a "Sign" button, click Sign. This will take you to the SSO log-in page for your portal. If you see a "Submit" button, click Submit. This will take you to the SSO log-in page for your portal.
    - External Applicants - For external candidates, an Electronic Signature option displays, which enables them to accept the offer by electronically signing the offer letter. The candidate must enter their full name (up to 200 characters), and then authenticate their signature by entering their email address and password. The candidate must then click Submit to send the offer acceptance.
    - Upload Document - This option enables the candidate to accept the offer by uploading a signed copy of the offer letter. The candidate must browse for and select a document, and then upload it to the pop-up. Once uploaded, the candidate must click Submit to send the offer acceptance.
    Once submitted, the task moves to the Completed Tasks panel. Submitting the task triggers the Candidate Response Received email, if configured in Email Management. Note: The information in the Message field is configured by the administrator in Offer Letter Preferences.
  - Decline - If the candidate selects "Decline," the candidate must select one or more decline reasons from the Reason drop-down. The candidate can enter a note in the Notes field regarding their decision. The candidate must then click Submit to send the decline response. Once submitted, the task moves to the Completed Tasks panel. Submitting the task triggers the Candidate Response Received email, if configured in Email Management. Note: The values in the Reason drop-down are configured by the administrator in Offer Letter Preferences.

Completed Tasks

The Completed Tasks panel displays all assigned tasks that the applicant has completed. Tasks are sorted by oldest to newest completed date. The following information displays for each task:

Task Title - This is the title of the completed task. An icon that identifies the task type appears to the left of the title. The following are the possible icons:
- Test -
- Online Course -
- Competency Assessment -
Description/Instructions - This is the task description or instructions.
Position Title - This is the Display Job Title to which the task is associated. Click the position title link to open the Job Details page.
Date Assigned - This is the date on which the task was assigned to the applicant. This column is sortable.
Date Completed - This is the date on which the applicant completed the task. A View Details link appears below the date. Click the link to open the Summary pop-up for the task. This column is sortable.

Note: To view pending tasks, click the Show Pending link in the upper-right corner of the My Tasks panel.

Completed Interview Tasks

Interview tasks automatically move to the Completed Tasks panel when the interview date passes for the interview task. Interview tasks also move to the Completed Tasks panel once the applicant completes the interview in HireVue.

The following information displays in each column of the Completed Tasks panel:

Column	Description
Task Title	This column displays the interview type, either In Person, Phone, Live Video Interview, or On Demand Video Interview.
Description/Instructions	This column displays the same information that displays for the column in the Pending Tasks panel.
Position Title	This column displays the same information that displays for the column in the Pending Tasks panel.
Date Assigned	This column displays the same information that displays for the column in the Pending Tasks panel.
Date Completed	For In Person, Phone, and Live Video interviews, this column displays the date on which the interview was scheduled to occur. For On Demand Video interviews, this column displays the date on which the applicant completed the interview, as defined by HireVue. A View Details link displays below the date. Clicking the link opens the Interview Details pop-up. See the Launch In Person/Phone/Live Video Interviews section above for information about the pop-up. Note: For live video interviews, the option to launch the interview is not available. Applicants cannot view a completed live video interview.

Completed Offer Letter Tasks

When a candidate submits a response to an offer, the task moves to the Completed Tasks panel. The candidate can view the Job Details page for the requisition by clicking the linked job title in the Position Title column. They can also view the offer and any attachments associated with the offer by clicking the View Details link in the Date Completed column. This opens the Review Offer pop-up, with all response fields grayed out and not selectable.

Note: It is possible for the Completed tab to display multiple versions of the same offer letter task. For example, the candidate denies an offer. The denied version moves to the Completed tab. The recruiter sends a new version of the offer. The candidate accepts the new version, which moves the task to the Completed tab. Thus, both the denied version and the accepted version appear on the Completed tab.

Application Status

The Application Status section enables you to see to which jobs you have applied, what the completion status of an application is, the date the application was last modified, and any available options related to the application. Any application that you have begun is displayed here.

The table displays the following information for each application:

Position Title - Displays the title of the application and the requisition ID. For portals with multiple languages enabled, this displays in the user's language if available. If the user's language is not available, then this displays in the language of the user who defined it. To open the Job Details page for the job, click the title link.

For portals with Agency Portal enabled, submissions from a recruiting agency are identified with the Submitted by Recruiting Agency icon . The icon displays to the left of the position title.

Last Modified - This column displays the date on which the application was last modified. Applications are sorted by Last Modified date with the most recently modified application listed first.
Review Status - Displays the applicant's review status.
- If the applicant status is Closed, then "Closed" displays.
- If the applicant status is Hired, then "Hired" displays.
- The column is blank if the applicant has not completed an application and was not submitted by another method, such as manually moved to the requisition or submitted by a recruiting agency.
- If the applicant status is any other status, then "In Review" displays.
Options - Displays following information and options for the requisition:
- Application Date - If an application is complete, the date on which the application was completed is displayed in the Options column.
- Continue Button - If an application is incomplete, you can continue the application by clicking the Continue button in the Options column. This opens the first incomplete page of the application.
- Re-Apply Button - Click the Re-Apply button to re-apply to a requisition.
- Complete Application Button - If the applicant has not started or has not completed an application for a requisition for which they have been submitted by a recruiting agency, a Complete Application button displays in the Options column instead of an Apply Now button.
- No longer available - When the job is removed from the career center or the job is expired, candidates no longer have the option to withdraw applications.

Withdraw a Submitted Application

Once an application is submitted, applicants can withdraw the application by clicking the Withdraw icon . When the icon is clicked, a warning pop-up appears indicating that the user cannot undo the withdrawal action.

The withdrawal action is logged on the History tab of the applicant's profile page as a Change Applicant Status event. The applicant's status is changed to Closed, and their disposition is set to "Voluntary Withdrawal." If configured, the Voluntary Withdrawal email is sent when the application is withdrawn.

Withdraw a Pending Application

Applicants can withdraw an application that is pending completion by clicking the Trash Can icon to the right of the Complete Application button. Clicking the icon opens a warning pop-up, stating that the application is in progress and cannot be recovered once it is withdrawn.

Note: Applications that are pending completion can only be withdrawn if the applicant has self-applied to the requisition.