User Topic

Session Withdrawal Penalties

Withdrawal penalties are charged in the following situations:

Situation Penalty is Charged?
User withdraws from a session (not inventory-assigned). There must be a transaction record at the time of the withdrawal. Note: If the session was never registered (user only requests session or is waitlisted), the withdrawal penalty is not charged. Yes
User withdraws from a session that is part of an event within a curriculum, and a withdrawal penalty is configured for the session. Yes
A session is removed from user's transcript by an administrator. No
User's status becomes inactive in the system. No
A session with Pending Requisite status is withdrawn when the session starts. Yes
A session is substituted by the administrator. No
Administrator removes user from the roster. Administrator can decide whether to charge the withdrawal penalty.
An inventory-assigned session is withdrawn by user. No

Withdraw Withdraw Withdraw Withdraw Withdraw Withdraw Withdraw Withdraw Withdraw

 

Last Published: 9/10/2021   © 2021, Cornerstone OnDemand