Global Search Logic

The following search logic behaviors apply to Global Search:

  • Contains "starts with" logic, meaning the search text "work" will yield results for "workplace" and "working," but "homework" and "framework" will not be returned in search results.
  • Contains inflectional logic, meaning the search text "foot" will be relevant to a training item called "Feet."
  • Contains "locale-based" logic, meaning the search string "sugar-free" in English will be evaluated as any of the following combinations: "sugarfree," "sugar," and "free," or "sugar-free." However, in another language, such as Chinese, in which hyphens have no literal significance, the search string "sugar-free" will only be evaluated as "sugar-free" as a fixed string.
  • Contains field relevance logic, meaning different fields have different relevancy, which leads to differences in result ranking. For example, the word "work" will have higher ranking when it appears in training title than training type. The order of relevancy is:
  1. Training title
  2. Training type
  3. Material type
  4. Competency
  5. Subject
  6. Keywords (Search results are returned for up to 38 characters per keyword)
  7. Locator
  8. Skill
  9. Provider name
  10. Description
  11. Location
  12. Instructor name
  13. Curriculum owner

Note: In addition, the number of occurrences of the keyword will further influence the search ranking. For example, a training titled "Work work work" will have higher ranking than "Work Ethic," when a user searches for "work." The final results ranking is a combination of all searching and ranking logic.

Global Search Predictive Results

  • Global Search predictive search does not respect the Available for searching by learning object type preference setting. Predictive search is governed by availability.
    • For example, even if the Material training type is disabled as a searchable type in Global Search, predictive results may contain materials, due to availability settings.