My Account - Preferences - Manage Photo

Users may be able to manage their portal photo from the Preferences tab within My Account.

The tab name may appear differently in your portal, depending on the display name configured by the administrator in My Account Preferences.

To access My Account:

  • Select the Settings icon in the upper-right corner of the screen and select the My Account link.
  • Select the Navigation icon in the upper-right corner of the screen and select the My Account link.

Select the Preferences tab on the left.

Note: Users must have permission to manage My Account in order to have access to the Preferences tab.

Change Photo

To manage the photo:

  1. Hover over the upper-right corner of the photo to enable the options drop-down to appear. Important: Users must have permission to upload a photo in order to manage their photo in My Account.

  1. Select the Change link. This opens the Upload Photo pop-up.

  1. Select the Browse button to select the photo. Once the file is selected, an Upload button displays to the right of the Browse button. The acceptable file types are .png, .gif, .jpg, or .bmp.
  2. Select Upload. This uploads the photo.
  3. Select Save. This updates the photo image on the Preferences tab.

Delete Photo

To delete your photo:

  1. Hover over the upper-right corner of the photo to enable the options drop-down to appear.
  2. Select the Delete link. This deletes the photo. Note: The Delete option only displays once a photo has been uploaded.