Knowledge Bank/Community - Availability and Action Groups

With the Knowledge Bank and Communities functionality, security is managed when setting the availability for topics and communities. When setting the availability for topics and communities, the selected users, OUs, or groups are assigned to an action group. Each system-defined action group has a specific set of abilities.

Typical Actor	Action Group	Default Abilities
Client Administrator	N/A - Administrators are assigned the Manage Knowledge Bank/Communities Administration permission.	Create Community Delete Community All of the abilities within the action groups.
Manager/HR	Community Moderator	Edit Community View Community Create Topics within a Community Edit Topics within a Community Delete Topics within a Community Mark Postings as Featured within a Community Create Postings within a Community Edit Postings within a Community Delete Postings within a Community Create Posting Comments within a Community
Manager/HR	Topic Moderator	View Community Create Subtopic within the Topic Edit the Topic Mark Postings as Featured within the Topic Create Posting within the Topic Delete Posting within the Topic Create Posting Comment within the Topic
End User	Member - Users within the availability criterion can create postings, edit and delete their own postings, and reply to postings.	Create Posting within the Community or Topic Delete Posting Authored by the User within the Community or Topic Create Posting Comment within the Community or Topic
End User	Expert - Users within the availability criterion can serve as experts for Q&A postings. When an expert responds to a Q&A posting, the Q&A posting is automatically marked as Answered and the expert's reply is visually distinguished as an expert response.	Create Posting within the Community or Topic Delete Posting Authored by the User within the Community or Topic Create Posting Comment within the Community or Topic Replies are designated as "Expert Answers"
External End User	Visitor	View Community View Topic View Posting

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