Reporting 2.0 - Delivery and Scheduling
The Delivery option lets you send the report to yourself and other users via email and to an FTP folder. You can also schedule report delivery once, daily, weekly, or monthly.
To access Reporting 2.0, go to

In addition to general permissions for creating and viewing reports in Reporting 2.0, users also need the following permission to deliver reports:
PERMISSION NAME | PERMISSION DESCRIPTION | CATEGORY |
Reporting - FTP Delivery |
Grants ability to schedule delivery of Reporting 2.0 reports to an FTP directory. This permission cannot be constrained. This permission is used in conjunction with the view permission for Reporting 2.0 and can also be used in conjunction with the various product, section, and field level permissions. Users must have permission to view Reporting 2.0 in order to have access to a report that is delivered to them. If they do not have view access, then the Reporting 2.0 navigation sublink will not display for them. Users who have permission to manage Reporting 2.0 can edit a report that is delivered to them. They can also copy the delivered report. |
Reporting |
Queue this report on a schedule
When this option is toggled on, users can queue reports on a schedule on behalf of shared users. Shared users are then able to download the queued report.
To set the report schedule, use the options in the Schedule Parameters section to set the time, date, and frequency on which you want the report to run.
Once the report is scheduled, a snapshot of the report can be found in the Report Queue interface on the Reporting 2.0 homepage at the scheduled time.
If the report has been published to dashboards, the widgets that are using this report will also be refreshed automatically. Note: The snapshot is available by clicking the queue report or download icon for a report on the Reporting 2.0 homepage.
Report Delivery via Email
To set report delivery via email, toggle on the Deliver to Email option. This enables the Delivery Parameters section to appear at the bottom of the panel.
To set the delivery schedule, use the options in the Schedule Parameters section to set the time, date, and frequency of the report schedule. See Report Scheduling.
Select the output format in the Report Output Format section In Delivery Parameters
Use the Email Recipients options to send the report to yourself and/or additional users. When sending the report to additional users, you can choose to include the users in automated running of the report by selecting the following option in the Select Users flyout:
- Include in Automation - When this option is checked, automation for report queuing will run on behalf of up to 20 shared users, which means the shared users will automatically receive a refreshed report whenever the report is scheduled to run. This option is not available for organizational units (OU) or for users who are subordinates of the shared user. This option only functions if the Queue this report on a schedule option is toggled on in the Automation Settings panel.
The report is delivered to the user's email that is in their user record. You can remove users by clicking the X to the left of the user's name.
Note: If the report exceeds 25 MB, a link to download the report is sent to the recipient. The report is available to download via the link for 21 days. SSO is not supported for the link.
Report Delivery to FTP
To schedule report delivery to your FTP folder, toggle on the Deliver to FTP option.
In the Schedule Parameters section, set the time, date, and frequency of the report schedule. See Report Scheduling.
Select the output format in the drop-down and choose whether to check the Send as a Zip file option.
The row limit for delivery to an FTP folder is 1,000,000.
Report Scheduling
Note: When setting up delivery via email, if you would also like to deliver via FTP, the schedule will be the same for both. Email scheduling cannot be set up separately from FTP scheduling.
You can also schedule a one-time delivery or deliver the report daily, weekly, or monthly.

- Click the Once option in the frequency drop-down.
- Enter the time of day in the Time of Day field. You can also use the clock to select a time.
- From the drop-down, select the time zone in which to run the report. The default setting is the time zone of the user configuring the report.
- Enter a start date in the Start Date field. You can also use the calendar option to select a date. By default, the start date is the current date.
The report will be delivered at the specified date and time.

Click the Daily option in the frequency drop-down. This enables the options to display below the drop-down for creating a report that runs daily. Complete the following fields:
- Every - This field enables you to determine the report interval. For example, if "3" is the value in the field, then the report runs every three days. Enter the number of days in the Every field. The default value is "1." This is a required field.
- Time of Day - Enter the time of day in the Time of Day field. You can also use the clock to select a time.
- Time Zone - From the drop-down, select the time zone in which to run the report. The default setting is the time zone of the user configuring the report.
- Start Date - Enter a start date in the Start Date field. You can also use the calendar option to select a date. By default, the start date is the current date.
- End Date - Enter the date on which to stop running the report. Or, you can leave this field blank, and the report schedule will not have an end date.

Click the Weekly option in the frequency drop-down. This enables the options to display below the drop-down for creating a report that runs weekly. Complete the following fields:
- Every - This field enables you to determine the report interval. For example, if "3" is the value in the field, then the report runs every three weeks. Enter the number of weeks in the Every field. The default value is "1."
- On - Select the day of the week on which the report will repeat.
- Time of Day - Enter the time of day in the Time of Day field. You can also use the clock to select a time.
- Time Zone - From the drop-down, select the time zone in which to run the report. The default setting is the time zone of the user configuring the report.
- Start Date - Enter a start date in the Start Date field. You can also use the calendar option to select a date. By default, the start date is the current date.
- End Date - Enter the date on which to stop running the report. Or, you can leave this field blank, and the report schedule will not have an end date.

Click the Monthly option in the frequency drop-down. This enables the options to display below the drop-down for creating a report that runs monthly. Complete the following fields:
- Every - This field enables you to determine the report interval. For example, if "3" is the value in the field, then the report runs every three months. Enter the number of months in the Repeat Every field. The default value is "1."
- On - This field allows you to configure when the report will run.
- Day - Select "Day" from the drop-down to run the report on a specific day of the month. This enables a numeric text box to display to the right of the drop-down. In the text box, enter the day of the month on which the report will run.
- First - Select "First" from the drop-down to run the report on the first <Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday> of the month.
- Second - Select "Second" from the drop-down to run the report on the second <Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday> of the month.
- Third - Select "Third" from the drop-down to run the report on the third <Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday> of the month.
- Fourth - Select "Fourth" from the drop-down to run the report on the fourth <Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday> of the month.
- Last - Select "Last" from the drop-down to run the report on the last <Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday> of the month.
Note: If you would like a report to run on the last day of each month, select "Last" instead of entering a specific date. Otherwise, your report may not run, depending on the date you enter in the text box. For example, if you enter "31" as the date, then the report will only run when a month has 31 days.
- Time of Day - From the drop-down, select the time at which to run the report. The default setting is one hour from the current time.
- Time Zone - From the drop-down, select the time zone in which to run the report. The default setting is the time zone of the user configuring the report.
- Start Date - By default, the date on which the report starts running is the current date. You can modify the start date by entering a different date in the field.
- End Date - Enter the date on which to stop running the report. Or, you can leave this field blank, and the report schedule will not have an end date.
Edit Report Schedule
When you update the schedule for a previously scheduled report, the old schedule will no longer apply. The report will be delivered to any users who are included in the delivery settings based on the new schedule. This prevents duplicate reports from being sent.
Note: If you update the schedule while the report is currently processing for delivery, then it is possible that two reports will be sent. The report that is based on the first schedule will send once it is done processing. Then, the report will be sent again at the updated delivery time. However, once the updated report is sent, the report will no longer be sent at the old delivery time.
Deadbox Settings
Report delivery will respect Deadbox Settings in Pilot and Stage environments when a deadbox has been configured on the backend. Report delivery will stop for inactive users. When the report owner is inactive, report delivery will stop for all report recipients.
Report delivery is resumed when/if the user or report owner becomes active again.
Note: A "deadbox" is an email address that can be set up as a global override for all users so that all system emails are sent to the deadbox address.