When training is reassigned to a user via dynamic reassignment, the behavior of the emails that deploy for the reassignment is dependent on the email options originally selected for the dynamic assignment. Emails for the reassignment deploy according to the following logic configured for each email option type:
- Training Specific Emails - Any email triggers that are set to fire for actions and events which occur after the training is reassigned will fire, but email triggers that were set to fire for actions and events which occurred prior to the reassignment will not fire retroactively. In addition, because the reassigned instance of training is restored to the user's transcript in the same progress status as the original assignment, no additional Training Assigned email will be sent to notify the user that the training has been reassigned.
- Custom Emails - Any email triggers that are set to fire for actions and events which occur after the training is reassigned will fire, but email triggers that were set to fire for actions and events which occurred prior to the reassignment will not fire retroactively. In addition, because the reassigned instance of training is restored to the user's transcript in the same progress status as the original assignment, no additional Training Assigned email will be sent to notify the user that the training has been reassigned.
- Ad-Hoc: The ad-hoc email configured for the dynamic proxy enrollment will be re-sent upon reassignment, and the learner will receive the email immediately after the reassignment processes.
- No Emails - No emails will be sent for the reassignment.