UKG Pro™ User & OU Data Inbound Integration

For organizations using UKG Pro™ as their system of record for Human Resources data, the Core Data Integration is a solution that allows management of employee and organizational unit (OU) data in Cornerstone when there are changes to employee and OU records in UKG Pro™. This integration, which previously existed outside of Edge, is now hosted in Edge for a simple enablement experience that organizations can configure and manage. This integration is API based and no longer require flat files.

The default language preference that is set in UKG Pro™ is passed to Cornerstone, which is used when a user is created in Cornerstone; if the user's language is later updated in Cornerstone, the default language does not overwrite the user's new language setting. If the UKG Pro™ default language preference is not available or enabled in Cornerstone, then the Cornerstone portal default language is used for the user.

Integration Guide

Select this link to download the UKG Pro™ User & OU Data Inbound Integration Guide.

Considerations

  • Data is only sent from UKG Pro™ to Cornerstone. User record data and Organizational Unit (OU) data is not sent from Cornerstone to UKG Pro™ if users or OUs are updated or added in Cornerstone.
  • OU and user data is synced from UKG Pro™ to Cornerstone nightly. OU data is synced from UKG Pro™ at 3:00 AM PST, and User data is synced at 4:00 AM PST.
  • UKG's Employee APIs refresh every three hours. As a result, a force sync only syncs all users when the UKG API is refreshed with all changes.
  • Only standard fields are sent from UKG Pro™ to Cornerstone. Custom fields are currently not supported.
  • Timezone data is not sent from UKG Pro™ to Cornerstone for OUs or users. It must be configured as a system property.
  • UKG Pro™ implementations that have multiple companies, positions, and locations are not supported by this integration.
  • Any existing users and OUs that were created prior to enabling this integration would be updated by UKG Pro™ if they exist in UKG Pro™.

Implementation

The UKG Pro™ User & OU Data Inbound Integration is available to try or to purchase via the Edge Marketplace. To access the Edge Marketplace, go to Admin > Tools > Edge > Marketplace.

This functionality is available to all organizations. Organizations must also have an UKG Pro™ account.

Security

The following existing permissions apply to this functionality:

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Edge Integrations - Manage Grants access to the Integrations service for Edge Integrate, where the administrator can configure, enable, and disable their third-party integrations used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission. Edge
Edge Marketplace - Manage Grants access to the Marketplace service for Edge Integrate, where the administrator can browse integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission. Edge
Universal Profile - User Record - View Users Grants ability to view user records in the system. Administrators can view the Modification History page for user records within their constraints. The administrator must have additional permissions to view specific fields on the user record. This permission can be constrained by OU, User's OU, User's Self, User Self and Subordinates, and User. This is an administrator permission. Core Administration