Session Roster - Withdraw Users

Administrators can withdraw or remove users from a session via the Withdraw/Remove User option for the session.

Go to ILT > Manage Events & Sessions. Search for the event. In the Options column for the event, click the View Sessions icon. This option is only available to users with permission to view sessions.

Withdraw Users

  1. Next to the appropriate session, in the Options column, click the View Roster icon.
  2. Click the Withdraw/Remove User link.
  3. Click the plus sign icon next to the appropriate users and click Withdraw.
  4. From the drop-down, select a reason for the withdrawal and explain in the Comments box.
  5. Select Do Not Charge Withdraw Penalty to waive the withdraw penalty for this user, if desired. Note: Withdrawal penalties are billed to the user (or their cost center) at the session start date.
  6. Select Do Not Sent Withdrawal Email to prevent the withdrawal email from being sent to this user, if desired.
  7. Click Submit. Upon submission, the user is immediately removed and charged any applicable withdrawal penalties.

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