Session Roster - Attendance and Scoring - Revert Completed Status

Once the roster is submitted and processed, a user's Completed status can be reversed from the Attendance and Scoring tab.

Note: The Score column is editable without needing to revert the status.

To reverse a user's Completed status, on the Attendance and Scoring tab, click the Revert link in the Revert Status column. The Revert link only displays if the following conditions for the user are true:

  1. The user is in a Completed status.
  2. The user is not registered for the session through one of the following training types:
    1. Prerequisite
    2. Curriculum
    3. Certification
    4. Library
    5. Pre-Work
    6. Post-Work

The Confirm Revert User pop-up opens. Click Yes to confirm the action. Click No or Cancel to cancel the action.

Note: A session completion where the ILT is a part of one or more curricula can be reverted under special conditions. To know more, See Revert Session Completed Status when Session is part of a Curriculum.

The Revert Status column displays "Reverted" for users whose Completed status is reversed. If a user's status changes to Completed again, the Revert Status column replaces "Reverted" with the Revert link. Note: When a user's Completed status for a session is changed to Reverted, the Approval History section of the Training Details page records the change as "Reverted by <(user name) (user ID) on (M/D/YYYY)." The original timestamp recorded for the Completed status is unchanged.

Note: If a session was first marked as Completed and then changed to Cancelled, the administrator must carefully consider what should happen to the status of the users. If they are reverted, they will remain in a Registered status even though the session is cancelled.

Revert Session Completed Status when Session is part of a Curriculum

With the availability of Allow Revert for Sessions which are part of Curricula in Feature Activation Preferences, the administrators can revert session completions where the session is part of one or more curricula.

When the feature is activated, the Revert Status column displays the revert option for sessions that are part of one or more curricula. Clicking Revert prompts a revert confirmation message. Click Revert to confirm the revert action.

The Revert Status column displays the current status of the revert.​ Select Show Only Reverted filter to view only the reverted users. To revert a completed session when the session is a part of one or more curricula, administrators must have the Roster – Revert Sessions Inside Curricula permission.

A successful Session completion revert impacts the curriculum in the following ways:

  • The Curriculum status is updated if applicable.​ For example, a Curriculum moving from ‘Completed’ to ‘In Progress’ upon a Session revert.​
  • The Curriculum progress percentage and the section progress are re-calculated.
  • The Transcript History records and any comments captured during the session revert are reverted.

The updated Curriculum Transcript History shows curriculum updates caused by a reverted session.

Note: If a session being reverted is part of a curriculum that is a prerequisite or pre-work to another training, then the session revert changes the curriculum transcript status from ‘Completed’ to ‘In Progress.’ However, the training status does not change when the curriculum transcript status changes.

Some scenarios do not allow a revert and the Revert option is not displayed for the session that is part of one or more curricula. The scenarios are as follows:

  • The Curriculum is also inside a certification. ​
  • The Curriculum status is ‘Completed Equivalent’ or ‘Exempt’.
  • The reverted session has a prerequisite, pre-work, or post-work association.
  • The curriculum is completed and has points or badges associated with it.

Considerations

  • Suppose a learning object inside a curriculum had moved from ‘Pending Prior Training’ to another status because the session was completed. In that case, the learning object does not move back to ‘Pending Prior Training’ and retains its current status.​
  • If a curriculum is removed, the session revert is allowed, and the removed curriculum is reprocessed to support the restored curriculum to the learner.​
  • An inactive curriculum can be reverted. If the session is part of three curricula, one inactive and two active, all three curricula will be reprocessed.​ Please also note that if an inactive curriculum is on the Archived tab due to transcript preference rules or being manually moved, the inactive curriculum will remain on the Archived tab even if the ILT session is reverted.​
  • Reverting a session that is part of a curriculum may not always result in a transcript status change or progress percentage change for a curriculum. It depends on the setup and progress of the curriculum.
  • Curricula that are in a status of ‘Completed Equivalent’ or ‘Exempt’ can not be reverted. If the session is part of 4 curricula, and 1 has a transcript status of ‘Completed Equivalent,’ and the other three have a status of ‘Completed,’ the Revert option on the Roster will not be available.​
  • Curricula with a transcript status of ‘Pending Completion Signature,’ ‘Pending Evaluation,’ ‘Pending Acknowledgement,’ or ‘Pending Completion Approval’ are considered valid statuses. If these curricula are reverted, they may have a change in transcript status. Any related emails or approval requests are updated based on the transcript status change.
  • If a completed curriculum has associated points or badges, then a session revert inside the curriculum is not supported. However, if the curriculum is not completed and has associated points or badges, then a session revert inside the curriculum is supported.