Edge Import - Question Category Load
Question Categories are associated to Questions to help users to find and filter for questions. Categories can be organized into parent and child relationships to improve the organization of categories. Once a category is created, the Category Name value cannot be updated. Translation updates are supported for question categories.
When loading question categories, the following can be used as the unique identifier for each question category:
- Category Ref - Select this option when you want to reference Question Categories using your organization's own unique reference numbers. These values are not visible in the portal.
- Category ID - Select this option only for updating existing Question Categories by Category ID. These values are visible in the portal.