Certifications Statuses

The workflow that defines statuses for certifications during the initial period is different from the workflow for certifications during renewal periods. As a result, both definitions are provided in the following tables.

Initial Period

Status Description
Pending Approval Certification requires initial approval and is waiting for approval.
Pending Prerequisite A prerequisite is required for the certification and the user has not completed the prerequisite. The user has submitted an exemption request.
In Progress Certification is in progress. The status is accompanied by the Manage option. Upon completing the minimum certification requirements, if completion approval is required, the Submit Completion Approval option is also available.
Denied Certification is denied by the approver. The status is accompanied by the Re-request option.
Pending Completion Approval The certification requires completion approval and the user has submitted the certification for completion approval.
Certified The user has completed the certification and has received completion approval is required. This status is accompanied by the Manage option.
Past Due If a due date is set and the user has not completed the requirements prior to the due date, the user's status becomes Past Due. The user may still access the certification material and complete the training until the Expiration date if different from the Due date. This status is accompanied by the Manage option. Note: This status may not be available based on certification preferences and settings.
Expired If an expiration date is set and the user has not completed the requirements prior to the expiration date, the user's status becomes Expired. Note: This status may not be available based on certification preferences and settings.
Completion Approval Denied The certification requires completion approval and the administrator has denied completion. The status is accompanied by the Re-request option.

Renewal Period

Status Description
Certified/Renewal In Progress The user has acquired an initial certification and progress has begun for a renewal period. The status is accompanied by the Manage option. Upon completing the minimum certification renewal requirements, if completion approval is required, the Submit Completion Approval option is also available.
Certified/Pending Completion Approval The user has acquired an initial certification; the certification renewal requires completion approval and the user has submitted the certification renewal for completion approval. This status is accompanied by the Manage option.
Certified/Renewal Past Due The user has acquired an initial certification, and the user has not completed the minimum certification renewal requirements prior to the start of the grace period if a grace period is available. This status is accompanied by the Manage option. Note: This status may not be available based on certification preferences and settings.
Certified/Completion Approval Denied The user has acquired an initial certification; the certification renewal requires completion approval and the administrator has denied completion. The status is accompanied by the Manage and Re-request options.
Expired Certification renewal requirements are not completed by the renewal expiration date.Note: The Expiration Date is the date when the renewal period officially ends. An expiration date is required if the period recurs.
Expired/Pending Completion Approval Certification renewal requirements are not completed by the renewal expiration date, so the certification is expired. The certification renewal requires completion approval and the user has submitted the certification for completion approval. This status is accompanied by the Manage option. Note: The user may have completed all items prior to the Expiration date, but has not yet received completion approval.
Expired/Completion Approval Denied Certification renewal requirements are not completed by the renewal expiration date, so the certification is expired. The certification renewal requires completion approval and the administrator has denied completion. This status is accompanied by the Manage and Re-request options. Note: The user may have completed all items prior to the Expiration date, but has not yet received completion approval.

Past Due vs. Expired Status

Past Due - When a certification becomes Past Due, this indicates that the due date has passed and that the certification is not yet complete. When a certification is past due, the user may still continue to complete the certification and become Certified up to the Expiration date if the Expiration date is different from the Due date. The Past Due status allows administrators to report and track these users.

Expired - When a certification becomes Expired, this indicates that the expiration date has passed and that the certification is not yet complete. It is always possible for user to complete certification after it has expired, subject to completion approval.