User Record Custom Field Default Value

Previously, when administrators configured a default value for a user record custom field, the User Record page displayed the default value if no other value was explicitly selected for the user. This created confusion when reporting on the custom field because reporting would show a blank value for the user since there was no value for that field stored in the database.

With this enhancement, when administrators configure a default value for a user record custom field, the User Record page will not display the default value unless the value is explicitly selected for the user. This enhancement provides consistency between data displayed on the User Record page and the data output in reporting.

Frequently Asked Questions (FAQs)

No. The Modification History will not show that the configured default values were changed or removed post-release since these default values are not stored in the database.

You must explicitly change the user record custom field value for users to save these values in the database. To do this, you can either make the change on the User Record page or load the values using Edge Import.

Implementation

This functionality is automatically enabled for all organizations.

Permissions

The following existing permissions apply to this functionality:

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Users – View Custom Field Information Grants ability to view the custom fields on a user record. Administrators are only able to view a custom field on a user's user record if the user is within their permission constraints and the administrator is within the availability of the custom field. This permission works in conjunction with the Users - View permission. This permission can be constrained by OU, User's OU, User's Self, User Self and Subordinates, and User. This is an administrator permission. Core Administration