Skill Proficiency Experience Improvements
With this enhancement, the following improvements are included to improve the overall skill proficiency experience:
- Predict Proficiency for Skills You Are Developing
- Administrator Managed Proficiency Scores
- Additional Timeline Filter to Track “Your Critical Skills” Progress
- Removal of Predicted Proficiency Permission
Starter Guide
Click here to download the Skills Profile and Capabilities Library Starter Guide.
Predict Proficiency for Skills You Are Developing
Previously, predicted proficiency scores were exclusively calculated for "Your Skills" and "Critical Skills."
With this enhancement, predicted proficiency scores are available for "Skills you're developing." Users now receive predicted proficiency scores for the skills they are developing based on profile indicators such as work experience, declared skills, and ratings.
Administrator Managed Proficiency Scores
With this enhancement, administrators can recalculate predicted proficiency scores using a new proficiency score recalculation setting in Capabilities Preferences, eliminating the need to submit a work order for this task.
Within Capabilities Preferences, a new Proficiency Score Recalculation section is available. Administrators should recalculate proficiency scores when there is a change in logic for any backend attributes such as proficiency levels or rating scales. Customers may also recalculate predicted proficiency scores if they observe any unexpected data regarding predicted proficiency scores.
To access Proficiency Score Recalculation Preferences, go to . Then, select the Proficiency Score Recalculation tab.
Additional Timeline Filter to Track “Your Critical Skills” Progress
Previously, it was only possible to view six months of data when viewing proficiency progress via the Critical Skills Progress flyout.
With this enhancement, a timeline filter is available with an option to view either 6 months or 12 months of data.
To view the Critical Skills Progress Tracking flyout, go to . Then, click the Skills tab and view your skills profile. In the Critical Skills section, select the View critical skills link. Then, select the Heartbeat icon 
.
Removal of Predicted Proficiency Permission
Previously, administrators could add or remove the "Capabilities - Predicted User Proficiency Levels - View" permission from any security role, but doing so inadvertently disrupted other system functionalities.
With this enhancement, the "Capabilities - Predicted User Proficiency Levels - View" permission is removed from portals. Since predicted proficiency operates more as a service than a feature, removing this permission does not impact the ability of managers to view proficiencies for their subordinates.
Frequently Asked Questions (FAQs)
As an administrator, how will I know I need to refresh the predicted proficiency score?
Administrators should refresh the predicted proficiency scores when there is a change in logic for any backend attributes such as proficiency levels or rating scales. Customers may also recalculate predicted proficiency scores if they observe any unexpected data regarding predicted proficiency scores.
Does removing the "Capabilities - Predicted User Proficiency Levels" permission impact the functionality of any other existing features?
No, there will be no impact on other features.
Implementation
This functionality is automatically enabled for all organizations.
Permissions
The following existing permissions apply to this functionality:
| PERMISSION NAME | PERMISSION DESCRIPTION | CATEGORY |
| Capabilities - Skills Profile - View |
Grants the ability to view an employee Skills Profile. Users with this permission may view the Skills Profile for anyone in the organization. However, individual ratings have privacy settings that control visibility within the Skills Profile. This permission cannot be constrained. This is an end user permission. |
Core Administration |
| Capability Preferences - Manage | Grants the ability to create and edit expertise levels and rating scales for capabilities via Capabilities Preferences. This permission cannot be constrained. This is an administrator permission. | Core Administration |
| Skills Profile - Critical Skills - View |
Grants the ability to view the Critical Skills table for any user. This permission cannot be constrained. This is an administrator permission. Administrators must also have permission to access the user's Skills Profile. |
Core Administration |
| User Ratings | For end users, this permission grants the ability to perform ratings and view ratings. For administrators, this permission is required, along with the specific user rating administration permissions to edit rating scales or templates. This permission cannot be constrained. | Core Administration |