Knowledge Bank (Old) - Add Items
Knowledge Bank is an innovative knowledge management system for the exchange of employee knowledge within the organization, allowing users to post discussions, query internal subject matter experts, review proprietary documentation, and consult online resources. When uploading a document, the maximum file size is 100 MB.

PERMISSION NAME | PERMISSION DESCRIPTION | CATEGORY |
Knowledge Bank - View | Grants access to view Knowledge Bank. This is an end user permission. | Learning |
Knowledge Bank Topic Expert | Grants ability to post answers to questions posted to topics for which the user is designated as Topic Expert. Only Topic Experts may respond to Q&A posts in Knowledge Bank topics. | Learning |
If you have been granted permissions you can add items to the Knowledge Bank. Items that can be added include discussions, questions, online resources (link to a website) and documents.
Create a New Discussion
- From the Knowledge Bank page click on relevant topic
- Click Create New Discussion link
- Enter Title of discussion
- Enter Description of discussion
- Topic will default based on the topic you chose
- Add an Attachment (Optional) by selecting the Browse button to find your attachment and then click the Add button
- Click Submit button
Ask New Question
- From the Knowledge Bank page click on relevant topic
- Click Ask New Question link
- Enter Question
- Topic will default based on the topic you chose
- Add an Attachment (Optional) by selecting the Browse button to find your attachment and then click the Add button
- Click Submit button
Add Online Resource
- From the Knowledge Bank page click on relevant topic
- Click Add Online Resource link
- Enter Title of online resource
- Topic will default based on the topic you chose
- Add Key Words
- When a user searches for the posting and enters any of the keywords specified here, the posting will appear in the search results
- Add
Website Address - Click Submit button
Upload Document
- From the Knowledge Bank page click on relevant topic
- Click Upload Document link
- Enter Title of document
- Enter the Author
- Topic will default based on the topic you chose
- Add Key Words
- When a user searches for the posting and enters any of the keywords specified here, the posting will appear in the search results
- Enter Description of content
- Click the Browse button to find your attachment. The maximum file size is listed above.
- Double click or select attachment and click Open
- Click the Add button
- You can add more than one attachment (repeat steps above)
- You can delete an attachment be clicking on the Delete icon
- Click Submit button
The following file types can be uploaded to the Knowledge Bank:
See also: