Posting Type - File - View

A file posting enables users to share a file with other users. Within the posting, users can also discuss the posting. File postings support rich text.

To view a posting, click the posting title from anywhere in the Knowledge Bank or communities.

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Manage Knowledge Bank/Communities Administration Grants ability to view the New Knowledge Bank Administration page and manage Action Groups. Based on permission constraints, administrators with this permission can create and delete topics and subtopics. Administrators with this permission can view all communities, topics, sub-topics and postings, regardless of availability. In addition, administrators can add a posting to the Course Catalog. When creating a topic, the constraints on this permission are automatically applied to the topic's availability. This permission can be constrained by OU and User's OU. This permission is assigned to the default Administrator role by default. New Connect
View Knowledge Bank/Communities Grants ability to view the Knowledge Bank and Communities pages. This permission can be constrained by OU and User's OU. This permission is assigned to the default Administrator role by default. New Connect

Banner Image

At the top of the posting, the community's banner image is displayed.

File Title

At the top of the page, the file title is displayed.

Options

The Options drop-down is only available to a user if the user has access to at least one of the options.

The following options are available in the Options drop-down menu:

  • Follow File - This option is available to all users who are members of the posting's community. When this option is selected, the user may receive email notifications whenever a reply is added to the posting. Also, the posting appears in the Following section of the user's Universal Profile: Bio.
  • Unfollow File - When this option is selected, the user is no longer following the posting.
  • Edit File - Select this option to edit the posting. This option is only available to the author of the posting, community moderators, and users with permission to manage Knowledge Bank and Communities Administration.
  • Delete File - Select this option to delete the posting. This option is only available to topic moderators, community moderators, administrators, and users who belong to an action group that allows them to delete postings. See Posting Action - Delete Posting or Reply.
  • Mark as Featured - Select this option to mark the posting as a featured posting. This option is only available to topic moderators, community moderators, and administrators. See Posting Action - Mark as Featured.
  • Training Details - Select this option to view the LO Details page for the discussion posting, which is a material LO. This option is only available if the posting has already been added to the Course Catalog. See Learning Details Page (Legacy Design).

Original Posting and Responses

The original posting is displayed at the top of the posting, and all responses are displayed below the original post. The oldest responses are displayed first. Secondary replies are indented to denote hierarchy. Secondary replies can be edited, liked, and deleted, but users cannot reply to a secondary reply. If there are three or more existing replies, only two replies are displayed and a View previous replies link displays. Users can click the link to view all previous replies.

The following information is displayed for each post:

  • User Image - An image of the user is displayed next to each post. If the user does not have an image in the system, then a generic image is displayed. Click the photograph to open the Universal Profile - Bio page for the user.
  • User Name - The name of the user who added the posting is displayed next to the user image. Click the user's name to open the Universal Profile - Bio page for the user.
  • Timestamp - A timestamp is displayed with each posting to indicate when it was made. The timestamp is always displayed in the time zone of the user who is viewing the feedback.
  • Posting Content - The original posting file is displayed below the user's name.
    • Posting Text - The original posting text displayed below the posting file.
  • Like - Users are able to like another user's posting or reply. This can be done to show users that you like the posting content. Note: The ability to like a posting or posting reply is determined by your action group. See Posting Action - Like a Posting or a Reply.
  • Number of Comments - For the original posting, the number of comments are displayed to the right of the Like button.
  • Number of Views - For the original posting, the number of views are displayed to the right of the number of comments.

Posting Tags

Any user-defined tags that are associated with the posting are displayed below the body of the posting. System tags are displayed before user-defined tags.

Users can click one of the tags to initiate a search within Global Search for all postings that contain the selected tag. Users can only view postings which they can access. Note: The ability to click a posting tag to initiate a search is only available if the ability to search for Connect postings by tag is enabled via Search Preferences.

The following system-defined tags may appear below the original posting:

  • Featured - This tag is displayed if the posting has been marked as Featured by the moderator or administrator.
  • Learning Object - This tag is displayed if the posting has been added to the Course Catalog as a learning object by the administrator.

Reply to Posting or Comment

Users are able to reply to another user's posting and other posting comments. See Posting Action - Reply.

Delete Posting or Reply

Users may be able to delete a posting or reply from the posting page. This option is only available to topic moderators, community moderators, administrators, and users who belong to an action group that allows them to delete postings or replies. See Posting Action - Delete Posting or Reply.

EMAIL NAME EMAIL DESCRIPTION ACTION TYPE
Knowledge Bank/Communities Reply This email is triggered when a user replies to a posting in the Knowledge Bank or a community. This email can be sent as a notification to Author, Community Moderator, Community Members, Follower, or a specific user. If the reply is added directly to the posting, then Author refers to the posting creator. If the reply is added to another reply, then Author refers to the posting creator and the author of the original reply. Note: This email is triggered even if the same user makes multiple replies to the same posting. New Connect