Posting Action - Mark as Featured
Topic moderators, community moderators, and administrators can mark a posting as featured. When a posting is featured, the posting is displayed above non-featured postings in the Postings table on the Topic Details page to which the posting belongs. The posting also appears in the Featured widget on the main page of the Knowledge Bank or the community to which the posting belongs. Also, a Featured tag displays on the posting page.
To mark a posting as featured, select Mark as Featured from the Options drop-down menu. This option is only available to moderators and administrators. If enabled, the Knowledge Bank/Communities New Featured Posting email is triggered when a posting is marked as featured in the Knowledge Bank or community.
|View Knowledge Bank/Communities
||Grants ability to view the Knowledge Bank and Communities pages. This permission can be constrained by OU and User's OU. This permission is assigned to the default Administrator role by default.
|Knowledge Bank/Communities New Featured Posting
This email is triggered when a posting is marked as featured in the Knowledge Bank or a community. This email can be sent as a notification to Posting Creator, Community Moderator, Community Members, or a specific user. Note: This email is triggered any time a posting is marked as featured, even if the posting was unmarked and then remarked as featured. A recipient must match the following criteria to receive the email:
- User is within the availability criteria for the corresponding posting's parent topic.
- User is within the constraints of the posting's parent topic's creator constraints.
- User is a member of one of the communities with which the topic is shared.