Login Report

Customers often need to review who has logged in to their portal. They need to understand which users have logged in to the portal and when. Organizations often need to provide this information to auditors.

The Login Report enables organizations to report on which users have logged in to the portal and when. With this report, it is possible to report on who has logged in during a specific date range, their IP address, and details on how they logged in (e.g., SAML SSO).

This report supports 100,000 rows of data.

To access the Login Report, go to Reports > Standard Reports. From the System tab, select the Login Report link.

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Login Report Grants access to the Login Report, which enables organizations to report which users have logged in to the portal and when. This permission cannot be constrained. Reports - System

Report Criteria

The following report filters are available:

Filter Name Description
User Criteria Select a user or a group of users that may be included in the report. This criterion filters the set of users who have logged in to the system and may appear in the report output. You may choose one or more individual users as well as entire organizational units (OUs) or Groups. If permission for this report is constrained, those constraints apply to user criteria selection when running the report.
Date Criteria Select a date range for the report. The report will return login information for the selected date range. The default value is Last Month. This is a required field.
Login Method

From the drop-down, select a specific login method to only include information for a single login method. If no method is selected, then all methods are included.

The following login methods may be available:

  • AES SSO
  • Custom SSO
  • Desktop Player
  • Desktop Player Device Registration
  • Device Registration - User used the Device Registration option in the mobile application to log in using a smart phone.
  • Form
  • Login Page - User logged in from their standard login page from a web browser.
  • MFA - User logged in with Multi-factor authentication.
  • Mobile - User used the Log in With Credentials option in the mobile application to log in using a smart phone.
  • Mobile SSO - User used their internal SSO to log in using a smart phone.
  • OAuth2 Login
  • Saml Gateway SSO
  • Saml SSO - User used their internal SSO to log in using a computer.
  • SSO
User Status Select this option to include inactive users in the report output.

Report Output

The following details are included in the report output:

Column Name Description
User ID This displays the ID of the user who logged in to the system.
User Name This displays the user name of the user who logged in to the system.
User First Name This displays the first name of the user who logged in to the system.
User Last Name This displays the last name of the user who logged in to the system.
Division This displays the division organizational unit of the user who logged in to the system.
Division ID This displays the division organizational unit ID of the user who logged in to the system.
Cost Center This displays the cost center organizational unit of the user who logged in to the system.
Cost Center ID This displays the cost center organizational unit ID of the user who logged in to the system.
Location This displays the location organizational unit of the user who logged in to the system.
Location ID This displays the location organizational unit ID of the user who logged in to the system.
Login Date This displays the date and time at which the user logged in to the system. Date fields are displayed in the time zone of the user running the report.
Impersonate User This indicates if somebody else logged in as the user.
IP Address This displays the IP address of the device that the user used to log in to the system (e.g., SSO, Mobile, Desktop Player).
User Login Method This displays how the user logged in to the system (e.g., SSO, Mobile, Desktop Player).