Administrator Topic

Training Reasons Preferences - Withdrawals

The Withdrawals Training Reasons Preferences page enables administrators to configure a list of common reasons for withdrawing from a training session. When activated, these reasons are available to users when withdrawing from a session and to administrators when withdrawing a user from a session. "Other" is available as a withdrawal reason by default and cannot be edited or deleted.

To access the Withdrawals Training Reasons Preferences page, go to Admin > Configuration Tools > Preferences. Click the Training Reasons Preferences link in the Learning Preferences section. Then, click the Withdrawals tab.

Note: "Other" is a required reason and cannot be made inactive. The active status of a reason is configured within Activate Session Withdrawal Reasons Preferences.

Add a Reason

The maximum number of reasons that can be added per Training Reasons is 20. To add a reason, click the Add button. A blank text field displays at the bottom of the list (character limit of 100). The new field can be cancelled by clicking the trash can icon. If multiple languages are enabled for your portal, the field can be localized by clicking the translate icon.

Delete a Reason

A reason can be deleted if it has not yet been used in the system for a training action. However, text for existing reasons can always be edited. To delete a reason, click the trash can icon next to the reason.

Save or Cancel

Clicking Save commits the changes. Clicking Cancel returns the user to the Preferences page and does not save changes made to the page.

Modification History

The Modification History section displays a record of each time a reason is added, deleted, or modified. This includes the reason name, reason ID, language, administrator username, and date stamp.

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Last Published: 9/10/2021 If you have feedback or suggestions for an Online Help article, please select this link. © 2021, Cornerstone OnDemand