Activate Session Cancellation Reasons Preferences

The Activate Session Cancellation Reasons Preferences page allows administrators to determine which session cancellation reasons are active. When activated, these reasons are available to administrators when canceling a session.

To access the Activate Session Cancellation Reasons Preferences page, go to Admin > Configuration Tools > Preferences. Click the Activate Session Cancellation Reasons Preferences (by Division) link in the Learning Preferences section.

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Activate Session Cancellation Reasons Preferences Grants ability to activate Session Cancellation Reasons by organizational unit. When activated, these reasons are available to administrators when canceling a session. This permission can be constrained by OU and User's OU. This is an administrator permission. Learning - Administration

Activate a Reason

By default, the Other option is a required reason. This reason cannot be deactivated and is always available for users to select as a reason.

To activate a reason, check the box in the Active column for the corresponding reason. Deactivate a reason by unchecking the box. Active reasons appear in the Select Reason drop-down on the Cancel Session page.

Overwrite Settings

Select this option to overwrite custom settings for child division OUs. If you overwrite custom settings for child division OUs, the selected settings are applied to both new and existing child OUs. Any previously customized child OUs are updated with the selected settings.

  • If there are no customizations to the child OU, then the parent OU customizations are applied to all child OUs.
  • Overwrite custom settings checkbox setting
    • If this option is selected, all child OU customizations are deleted from the database, which means the parent OU customizations will be applied to new and existing child OUs.
    • If this option is unselected, all existing child OU customizations will remain unchanged, and any new child OUs will inherit the parent OU customizations by default.
  • If a child OU has been customized to display any widgets, then regardless of the parent OU customizations, the child OU customizations are applied.
  • If a child OU has been customized to hide all widgets, then parent OU customizations will take precedence and will be applied.

Save or Cancel

Clicking Save commits the changes. Clicking Cancel returns the user to the Preferences page and does not save changes made to the page.

Modification History

The Modification History section displays a record of each time a reason is activated or deactivated. This includes the reason name, reason ID, language, administrator username, and date stamp.