Custom Reporting Field Descriptions - Engage Response

The Engage Response report is available through Custom Reporting in portals using Engage, and allows administrators and managers to run reports that include campaign, question, individual response, and user data related to Engage campaigns. The Engage Response report includes the following three Engage-exclusive report field sections:

  • Campaigns
  • Questions
  • Responses

The Engage Response report also includes the User section, which is available in other report types.

Campaign Fields

The following fields are included in the Campaigns section of the Engage report:

Field Name

Field type

Field Description
Campaign ID Numeric This is the ID provided for the campaign.
Campaign Name Text This is the name provided for the campaign by the creator.
Campaign Author Text This is the name of the user who created the campaign.
Campaign Internal Description Text This is the description provided for the campaign by the creator.
Key Dimension Text This field specifies whether the key dimension is Satisfaction, Engagement, or Commitment.
Campaign Status Text This field specifies the current status of the campaign (Draft, Scheduled, Active, or Completed).
Launch Date Date This is the date the campaign started.
Close Date Date This is the date the campaign ended.
Campaign Recurrence Text This field specifies the recurrence type of the campaign (Once, Daily, Weekly, Monthly, Quarterly, or Annually).

Question Fields

The following fields are included in the Question section of the Engage report:

Field Name

Field type

Field Description
Question ID Numeric This is the ID provided for the question.
Question Name Text This is the name of the Engage survey question.
Question Type Text This field specifies the type of question (Smiley or Open-Ended).
Question Author Text This is the name of the user who created the question.
Question Dimension Text This field specifies the dimension selected for the question (Satisfaction, Engagement, etc.)
Question Active True/False This field indicates whether or not the question is currently active.

Response Fields

The following fields are included in the Response section of the Engage Raw Data report:

Field Name

Field type

Field Description
Response Score Numeric This is the raw score the user selected for the question.
Response Text Text This is the response the user selected for the Smiley type question (Strongly Disagree, Disagree, etc.). Note: This field can only report on the responses for multiple choice type questions. Using this field for the Open Ended question type results in a blank output.
Open Ended Response Text This is the text the user provided as a comment or as a response to the Open-ended question type. If no response was provided, this field returns a blank output.

Considerations

The existing User report field section, which is also included in the Engage Response custom report, contains the same fields as when the section appears in other report types.