Offline Player Overview

The offline player allows users to complete online courses while not connected to the Internet. While using the offline player, online classes behave as though they are being used online: bookmarks are kept, progress is saved, etc. After reconnecting to the Internet, the results of the training must then be uploaded to the server by the user.

To enable this functionality, contact your Account Manager.

Note: The Offline Player supports SCORM 1.2 and SCORM 2004 3rd Edition courses. AICC courses are not eligible for use with the Offline Player. Files of up to 500MB are supported by Offline Player.

To use the offline player, the organization's IT department must first install the offline player on each user's computer. When the offline player is purchased, the client is provided an MSI package to assist IT departments in deploying the offline player to users' computers. Once the player is installed, users can log in with their portal credentials or using a registered device pin. Using the Offline Player, users can download available training courses while online, and complete the training while offline. When they are back online, users can upload the results of their offline training.

Note: In order to support .mov file types, the user must have QuickTime installed on their machine. For other file types (e.g., .mp4, .wmv), support is built into the Offline Player.


Offline Content Administration Grants ability to access and manage the Offline Preferences page. This permission also enables the administrator to select which learning objects are available for use with the new Offline Player via the Course Catalog. This permission cannot be constrained. This is an administrator permission. Mobile
Offline Content Grants ability to download and complete training items offline via a mobile device or the new Offline Player. This permission cannot be constrained. This is an end user permission. Mobile

To enable the offline player features for a role, add the applicable permissions to the role through Security Role Administration (Admin > Security).