Marketing Communications Administration

Marketing Communication allows administrators to create and send marketing emails using some of the same features in Email Administration. Templates can be created and re-used to send marketing emails at specific dates and times.

To manage marketing emails and templates, go to Admin > Tools > Core Functions > Marketing Communications.

Create Marketing Email

To create a new marketing email, select the Create New Email link. See Marketing Email - Create.

Marketing Emails

All existing marketing emails appear in the Marketing Emails table. The following options may be available:

  1. Copy - Select this icon to copy an existing email. See Marketing Email - Create.
  2. Export Log - Select this icon to export the email activity log. The Email log is a basic excel report showing to whom the Email was sent for the last 30 days.
  3. Edit - Select this icon to edit an existing email. This option is not available once the email is sent.
  4. Delete - Select this icon to remove the existing email. Emails cannot be deleted if they are currently being processed or have already processed.
  5. Modification History - Select this icon to view the modification history of the marketing email or template.
    • For each modification, the modification history displays the name of the administrator who modified the email and the date and time at which the email was modified.

Create Marketing Email Template

To create a new marketing email template, select the Create Email Template link. See Marketing Email Template - Create.

Marketing Email Templates

All existing marketing email templates appear in the Email Templates table. The following options may be available:

  1. Edit - Select this icon to edit an existing email template.
  2. Delete - to remove existing email template.
  3. Modification History - Select this icon to view the modification history of the marketing email or template.
    • For each modification, the modification history displays the name of the administrator who modified the email and the date and time at which the email was modified.