Manage Candidates Overview

Manage Candidates provides a one-stop shop where recruiters can quickly and effectively assess and manage all their candidates through the hiring process on one page. Further, recruiters can change the status of candidates from across all their requisitions using a single Change Status page.

From the Manage Candidates page, you can:

  • View Suggested Referrals, New Submissions, and other applicants across requisitions in a single view
  • View a candidate's name, phone number, email address, requisition (title and requisition ID), current status, days in status, and submission date
  • Search for candidates by name, email address, phone number, and parsed resume keyword
  • Sort candidates by application/referral submission date, candidate first name, days in status, and requisition ID
  • Filter candidates by requisition, status, or both
  • Change status for one or more candidates in one or multiple requisitions
  • Change status for suggested referrals, new submissions, and all other statuses in one place
  • View the next available status for one or more candidates when changing status
  • Assign disposition(s) to one or more candidates
  • Click a candidate’s name redirects to Applicant Profile (Suggested Referrals excluded)
  • Click candidate's email address to send email
  • Click requisition title to edit requisition
  • View/download a candidate's resume and application
  • View the Manage Candidates experience on a mobile device

Click here to download the Manage Candidate (Early Adopter) starter guide.

Click here for instructions for enabling Manage Candidates.

Should my organization be an Early Adopter of Manage Candidates?

Consider the following when determining whether being an Early Adopter for Manage Candidates is right for your organization:

  • My organization wants to view and manage candidates on a mobile device
  • My organization wants to change status across all requisitions
  • My organization understands that not all planned Manage Candidate features are currently available in the Early Adopter program, but we are eager to start using the features that are available now.
  • My organization does not need to configure which columns appear on the table and the column order to begin using the Manage Candidate experience. We understand that this is planned.
  • My organization can begin using the Manage Candidate experience using only Requisition and Status filters. We understand that additional filters and the ability to configure which filters are displayed is planned.

Considerations

  • Access to the Manage Candidates page is only available to users with Requisition: Manage permission and/or Requisition: Owner permission
  • Job seekers who used Connect With Us but have not applied to or been suggested for a job will not be displayed on the Manage Candidates page.
  • Searching:
    • When a search is performed it will search across the following fields:
      • Name
      • Email
      • Phone Number
      • Parsed Resume Keyword

      • Note: You cannot specify which field you are searching for (i.e., “First name = John”).

    • Searches are performed using a "starts with" method. This means that a search for "Art" will yield "Arthur" but not "Martin."
      • Names will be searched by first name and last name individually, meaning if I search for “John”, it will match a candidate “John Newton,” as well as “Sally Johnson”
      • Exception: Japanese or Chinese characters are searched using a "contains" method. This means that a search for "Art" would yield “Arthur” and "Martin" as a match.
  • In some cases the data shown in Manage Candidates may temporarily not match what is seen in Manage Applicants and other pages. There may be a delay of up to 20 minutes before changes to candidate information are reflected. Manage Applicants Deprecation: Cornerstone is deprecating Manage Applicants in Q1 2024.

Implementation

Manage Candidates is available for Recruiting clients through the Feature Activation Preferences page.

Frequently Asked Questions

Suggested Referrals, New Submissions, and Active Applicants will appear in the table. These candidates are all associated with jobs and will appear with their current status and requisition. Inactive internal candidates who are eligible for rehire will appear; however, inactive internal candidates who are not eligible for rehire, will not appear. Job seekers who used “Connect With Us” but have not applied to or been suggested for a job will not be displayed.

For more information about dispositions, see the Requisition and Applicant Preferences - Dispositions topic in Online Help.

The recruiter will only see active candidates (not in a Closed or Hired status) for open jobs for which the recruiter is a requisition owner. The recruiter can change the filter to show other candidates, but this will always be the default view upon returning to this page.

There will be a record for each requisition with which a candidate is associated. For example, if John Smith is a “New Submission” for Req1 and Req2, he would appear twice when filtering only for candidates in “New Submission” status.

All filters display on Manage Candidates, and their visibility is not configurable. Additional filters and the ability to configure which filters display may be available in a future release.

With the May ’18 release, the candidate table will not be configurable. The ability to configure the table may be available in a future release.

No. Searching is across the available fields. For example, a search for “New” will show matches for “John Newton” (name) as well as Newton@emailaddress.com (email).

Searches are performed using a "starts with" method. This means that a search for "Art" will yield "Arthur" but not "Martin." This search enables recruiters to find candidates quickly by entering part of their name, email, or phone number or a term in their resume. When characters are entered into the search field, the search framework identifies a list of the top 50 related terms and attempts to match candidates who have those terms in their record. As an example, a search for "Bal" may yield terms such as "Bal," "Balance," "Bali," "Ball," etc. A candidate with the name Balto, for example, may be returned if the characters "Bal" are entered into the search field. However, if "Balto" is not part of the top 50 related terms, then that candidate will not be returned in the search results.

If you do not see the candidate you are looking for after entering a partial search term, try adding additional characters as that will improve the likelihood that the search term will be included in the top 50 related terms and will help ensure the right candidate is returned.

Manage Candidates is in the process of becoming FedRAMP certified. While awaiting certification, United States government clients will not be able to self-enable this functionality so that they stay in compliance.

Yes, changes made on Manage Applicants will be applied to Manage Candidates. For example, if you change a candidate’s status via Manage Applicants, the change will also show up on Manage Candidates.

Manage Applicants Deprecation: Cornerstone is deprecating Manage Applicants in Q1 2024.

If the Allow applicant status change date option is unchecked in General Preferences, then the option to change the date of a status change does not display in the Change Status flyout. The date of change will be the date you made the change in the system, which is consistent with current functionality.

All required statuses will be validated and candidates will not be able to skip a required status. The only caveat is that it will no longer be necessary to click the Complete button on a status. As long as the candidate has been in the required status, they can move forward.

With this enhancement, you will be able to see referrals on the Manage Candidates page, with detail as to whether they have been “Invited to Apply” or “Declined.” This lets you follow up more easily with candidates that have been “Invited to Apply.”

Yes, you will now be able to move candidates from a Closed or Hired status to another status from the Manage Candidates page, in addition to the Applicant Profile.

A validation message will appear to whoever changes the status second to indicate that another user recently updated the status. The message will prompt the user to refresh the page in order to view and change the status. If you tried to change the status for multiple candidates, when you receive this message, some of the candidates may already be successfully processed. The message at the top of the flyout will indicate any successfully processed candidates.

Leave the Invite to Apply status as is in the Change Status flyout. Then, click SAVE. This will resend the Invitation to Apply email, provided the email is configured and active in Email Administration.

Security

The following permissions apply to this functionality:

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Applicants: Add/Move to Requisition

Grants ability to add or move applicants to requisitions the applicant did not apply for. This permission can be constrained by OU, User's OU, and Grade.

 Recruiting
Applicants: Comments - Manage

Grants ability to view and manage comments for applicants.

This permission also defines whether comments posted when an interviewer submits an interview recommendation are posted to the Comments section on the Applicant Profile tab. Note: Interview recommendation comments for interviewers who have this permission display on the Applicant Profile tab. For interviewers who do not have this permission, the comments do not display on the Applicant Profile tab.

 Recruiting
Applicants: Comments - View Grants ability to view comments for applicants. Recruiting
Applicants: Status Change Grants ability to change applicant status for any applicant to whom the user already has access. This permission cannot be constrained. Recruiting
Recruiting Feature Activation Preferences - Manage Grants ability to access and manage Feature Activation Preferences in Recruiting. This permission cannot be constrained. This is an administrator permission. Recruiting
Requisition: Manage Grants ability to access and manage all requisitions regardless of ownership (constraints permitting). This permission also grants read-only access to the Applicant Review tab when creating or editing a job requisition. This permission can be constrained by OU, User's OU, and Grade. Recruiting
Requisition: Owner

Enables owner to access requisitions and applicants for requisitions for which they are an owner. This permission also grants read-only access to video interviews that are completed by applicants via HireVue. For portals with Referral Suite enabled, this permission also enables requisition owners to edit the referral source on the Applicant Profile page. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. If the user is removed as an owner, the permission is revoked for the associated requisition. This permission cannot be manually assigned. Also, if a user has both the permission necessary to manage requisitions and be a requisition owner, the constraints of the Requisition: Manage permission overrule those of the Requisition: Owner permission. For requisition owners that do not also have permission to manage requisitions, only certain fields are editable when editing a requisition.

Recruiting

 

Contents

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