Manage Applicants - Applicants Table

The Select All checkbox button displays to the left of the Applicants column. This option is only visible when option 1 is selected in the Number of Selection Buttons drop-down.

Clicking the checkbox button selects all of the applicants that are visible on the page. Recruiters can then select an action from the Actions drop-down and process all of the selected applicants with that action.

Each row displays a checkbox next to the applicant's name. The box is used to select applicants for whom you would like to process actions, such as assigning training or adding to a different requisition.

The box is unchecked by default and displays in a gray color when unchecked. Click the box to select an applicant for processing. Click the box again to unselect an applicant.

The checkbox always displays and cannot be modified or removed when editing the layout of the Applicants table.

This column displays by default and is always visible. This column is fixed and remains visible when scrolling through the additional columns. The column cannot be removed or moved on the Edit Page Layout page.

The following information displays for the candidate:

• Photo, if available; ghost image displays if no photo is available
• Applicant's name displays as a link to the Applicant Profile page on which you can view additional details about the applicant. Note: If you navigate to the Applicant Profile page after modifying the Search criteria, these settings are not modified upon returning to the Manage Applicants page. Further, you are returned to the same page in the applicant list on which you left.
• Primary phone number
• Email address link; see Send Email for more information.
• View Application as PDF - To view the application, select the option to open the PDF. This option only displays for internal and external applicants, as well as applicants submitted by a recruiting agency. This option does not display for applicants who are added manually. See View Application as PDF.
• View Resume/CV - To view the applicant's resume/CV, select the option to view the document.
• View LinkedIn Submission - To view the applicant's LinkedIn submission, select the option to open the applicant's LinkedIn profile.
• View Seek Submission - For applicants who applied using their Seek profile, a Seek icon displays. Click the icon to view the applicant's profile.

Note: If a recruiting agency is configured to hide a submission's the contact information, then contact information does not appear for the applicant if the submission is associated with a recruiting agency. The word "Hidden" appears in place of the contact information.

This column displays the applicant flags that are defined for the applicant. This column is not sortable. Hover over the flag to view the name of the flag.

Click the flag to view the flag details. This opens the Applicant Flag pop-up that displays the flag name and description. The user who added the flag also displays, as well as the date on which the flag was added. For portals with multiple languages enabled, the name and description display in the viewing user's language, if available. Note: When viewing the Applicant Flag pop-up for the Potential Duplicate Applicants flag and the Merged Duplicate Applicants flag, the name of the original applicant does not display.

The Potential Duplicate Applicant flag displays for applicants who are defined as duplicates.

Click the Show All link to open the Summary tab of the Applicant Profile page, which allows recruiters to view all applicant flags that are assigned to the applicant.

This column displays the applicant's location, if available. The following location information displays:

• City
• State/Region/Province
• Country

This column enables recruiters to view the applicant's preferred language. The column can be added from the Edit Page Layout page.

Note: Applicants define their preferred language on the career site when creating or managing their profile.

This column displays the application flags that are defined for the application. This column is not sortable. Hover over the flag to view the name of the flag.

Click the flag to view the flag details. This opens the Application Flag pop-up that displays the flag name and description. The user who added the flag also displays, as well as the date on which the flag was added. For portals with multiple languages enabled, the name and description display in the viewing user's language, if available.

Click the Show All link to open the Summary tab of the Applicant Profile page, which allows recruiters to view all application flags that are assigned to the applicant.

The Assessment column displays the applicant's assessment score, as well as the result below the score. The column name is the title of the assessment. The column only displays for recruiters who have permission to view assessment results. In addition, the column only displays for external assessments and not competency assessments.

If a score is not available for the applicant, then "N/A" displays in the column, and a result does not display. This column is sortable.

If assessment details are available from the assessment provider, then the score displays as a link. Clicking the link opens the assessment in the provider's assessment application. This allows the recruiter to view the assessment and the applicant's responses.

If the assessment is configured by the provider not to display a numeric score, then "Complete" displays as a link for completed assessments. Clicking the link opens the assessment in the provider's assessment application.

For portals with an integration with SHL, the SHL Assessment column displays the following information:

• Assigned - This displays if an SHL assessment has been assigned to the applicant but the assessment is not yet completed. This also displays while the applicant is in progress with the assessment.
• Not Assigned - This displays if an SHL assessment has not yet been assigned to the applicant.
• Score/Result - Once the assessment is considered completed by the assessment vendor, the applicant's score displays. In addition, the following result displays in parentheses below the score:
  • Recommend - This displays if the applicant passes the assessment.
  • Not Recommended - This displays if the applicant fails the assessment.
  • Completed - This displays if a score is not available but the applicant completed the assessment.

Note: The SHL Assessment Integration feature is controlled by backend settings that are disabled by default. To enable this functionality, contact Global Customer Support.

SHL Assessment Note: For applicants who are moved or added to the requisition and have bypassed the application workflow, the SHL Assessment column displays "N/A."

Group Summary Report

Recruiters can view a summary report of the results for all applicants. Clicking the View All link below the column name opens the report in the assessment application. The report displays all applicants who have completed the assessment. The report may include applicants who have a partially completed application or have been dispositioned. The link only displays if at least one applicant has completed an assessment.

Note: The View All link is hidden in the SHL Assessment column on the Manage Applicants page for parent requisitions that have at least one Related Requisitions (Apply to Multiple Jobs). The link also does not display for the associated Related Requisitions (Apply to Multiple Jobs).

Custom Integration Assessments

For custom integrations, you can view the results on the Manage Applicants page. The name of the column displays as follows:

• If the assessment is assigned ad-hoc: [Vendor] (Assigned)
• If the assessment is completed through the application workflow: [Vendor] - [Assessment Name] (Workflow)

Availability Based on Permissions

The information that is available in the column is dependent upon the user's permissions.

• Applicants: Assign Assessment Integration - Users with this permission can assign assessments, view assessment status, and view assessment details.

• Applicants: View Assessment Integration Status and Details Link - Users with this permission can view assessment status and details but cannot assign assessments.

• Applicants: View Assessment Integration Status - Users with this permission can view assessment status but cannot assign assessments or view assessment details.

Considerations

• If applicants are not required to complete the assessment integration step in the application workflow, then the Manage Applicants page displays "Not assigned" if the applicant skips the step.
• An assessment integration steps that is configured in the application workflow as not required will display on the Manage Applicants page as "Not assigned" if the applicant skips the step.
• If applicants are required to complete the assessment integration step, then it is a best practice to mark Completion required when adding the Custom Integration action item to the application workflow.

Field Glossary for Assessment Results

The following table shows the possible fields that display the assessment results. Depending on the type of integration, the fields that display in the results may vary by vendor. Some vendors may use some or all the fields.

Background check results appear in their own column.

For background checks that have a validity period, the results appear during the validity period across all non-closed requisitions that are applicable for the candidate.

See Frequently Asked Questions - Background Check Validity Periods.

Background Checks with Validity Periods

Validity periods can be configured for background check integrations when configuring the integration in Edge. See Background Check Connector - Settings.

On the Applicant Profile > Statuses tab, the date on which the background check expires displays in the Expiration Date field below the request details. The expiration date is not calculated until results are returned from the background check vendor.

In addition, the original requisition where the background check was requested is also visible, both when the background check is in an In Progress status and when results have been returned.

If an applicant has applied to other requisitions, then the background check results will be visible for those requisitions, as well, during the background check's validity period.

Sensitive Statuses

Recruiters who have permission to view sensitive statuses will be able to see background check results across all requisitions for which they have access when the candidate was in a sensitive status for the background check.

Recruiters who do not have the sensitive statuses permission will not have access to background check results that were submitted when the status the candidate was in was defined as sensitive.

For portals with a First Advantage (FADV) integration, recruiters can view the status and results of a FADV screening assignment from the Manage Applicants table. The column displays in the applicants table to provide updates based on data received from FADV. Note: For users who do not have access to view the data in the column because the custom FADV status is configured as sensitive and the user does not have permission to view sensitive statuses, the column is blank.

The following are the possible values in the column:

• <Blank> - If the user does not have permission to view the custom status, then no value displays.
• Not Assigned - This displays if a screening has not yet been assigned to the applicant.
• Assigned - This displays if the screening has been assigned but the applicant has not yet started the application and a status has not been sent from FADV. Note: The term "application" refers to the screening application that the applicant must complete for FADV.
• Status: In Progress - In Progress displays if FADV has not yet returned a final result for the screening.
• Result - The result displays as <Screening Package Title>: <Result Value><Score Value, if applicable>. A result displays for each screening package that has been completed or cancelled and FADV has returned a final result value for the screening. The score displays only if a score has been provided by FADV as part of the type of screening.

The Form Assigned column displays the number of forms that have been assigned to an applicant. This column only displays for recruiters with permission to assign recruiting forms. In addition, the column is only available for portals with both Onboarding and Recruiting enabled.

Each status that is defined as the status type Interview displays as a separate column in the Manage Applicants table. The information that displays in the column is dependent upon the type of interview selected for the status, either Scheduled Interview or OnDemand Video. Summary information about the status of scheduled interviews and the interviewer recommendations for OnDemand Video interviews displays in the columns.

The type of Interview status type column that displays for the status is dependent upon the type of interview configured for the status, either Scheduled Interview or On Demand Video Interview. See the following for more information about the Interview status type columns:

• See Interview Status Type - Scheduled Interview.
• See Interview Status Type - On Demand Video Interview.

This column dynamically displays the number of criteria associated with the position for which the applicant matches, as well as the match percentage. The percentage is calculated by dividing the number of matching attributes with the number of attributes for the position. The match percentage displays as both a number and color:

• Red = 0-32%
• Yellow = 33-65%
• Green = 66-100%

Edit Criteria

Users with the Applicants: Edit Matching Criteria permission can edit the ideal matching criteria. Clicking the Edit link opens the Edit Matching Criteria pop-up.

In the Ideal Matching Criteria pop-up, you can view all attributes for the position as defined in Position Management, as well as edit or delete attributes to filter the submissions. This feature is especially helpful when narrowing down a broad list of applicants that have similar attributes.

Note: Changing the criteria on Manage Applicants does not impact the position in Position Management.

The Ideal Matching Criteria pop-up displays the following information and options:

Matching Attributes

Recruiters can view the applicant's matching attributes for the job requisition by clicking the linked number of matching criteria, which displays below the matching attributes bar.

Information icon opens a pop-up of the position criteria. A green checkmark next to an attribute indicates a match. A red warning icon next to an attribute indicates the applicant does not match the attribute. The position's attributes are matched against the applicant's resume.

This column displays summary information for an applicant's score for a given Pre-Screening Survey section in the application workflow. The column is sorted by default by the highest to lowest total survey score. The title of the column will always be Pre-Screening Questions. Each Pre-Screening Survey column represents one pre-screening questions section in the workflow.

The following information displays in the column:

• Percentage Bar - This displays the percentage in a bar format of the applicant's total survey score divided by the total possible survey score. The following colors display:
  • Red - This indicates that the percentage is 0-24.
  • Yellow - This indicates that the percentage is 25-75.
  • Green - This indicates that the percentage is 76-100.
• Percentage - This displays the applicant's total score for all of the questions in a Pre-Screening Questions section divided by the total possible score for all of the questions. The score displays as a link. Click the linked score to open the Pre-Screening Questions pop-up, which displays the following for an applicant's pre-screening questions, responses, and scores:
  • Applicant Name
  • Score - The applicant's total score for all pre-screening questions displays, as well as the score percentage.
  • Questions Table - The questions table displays the question details. Questions display in the order in which they appear in the application workflow. following information displays in the questions table:
    • Answer Indicator - This column indicates if the answer is correct or incorrect . If N/A displays, the question does not have a correct or incorrect answer. Note: If answers and scores are configured to be hidden, then N/A displays instead of the correct/incorrect indicator. If only the answer indicator is configured to be hidden, then N/A displays instead of the correct/incorrect indicator. If only the score is configured to be hidden, then N/A displays instead of a score.
    • Question - This column displays the question text.
    • Response - This column displays the answer the applicant selected for the question or the text of a free-form essay question.
    • Score - This column displays the applicant's score for the question. If N/A displays, the question does not have a score.
  • Close - Click Close to close the pop-up.

• Weighted Score - This displays the applicant's weighted score as [applicant's total survey score] out of [total possible survey score].

Scoring & Screened Out Applicants

Applicants who were screened out of the application process as a result of the overall score received for a pre-screening questions section do not display on the Manage Applicants page. The applicant's status is automatically changed to Closed.

This column displays questions and the response indication from the Prescreen Questions section of the application workflow. A separate column displays for each question.

This column displays the applicant's rating and total number of ratings display below the matching criteria bar. If more than one user has rated the applicant, the rating displays as an average of the total number of ratings.

If the applicant has not yet been rated by any user, all stars are gray. By clicking the appropriate star, you can rate the applicant or edit your rating of the applicant. When you edit your rating, the stars appear red until you no longer hover over them, and then they appear yellow again. You cannot edit another user's rating. Note: If you have already rated the applicant, a message appears when you hover over the stars that indicates you have already given a rating. However, you can still change your rating.

You can also view ratings made by other users by clicking the Ratings link in parentheses. A Ratings pop-up opens, displaying each user who has rated the applicant. The list is sorted in chronological order from first rater to last and includes the following for each rater:

• Photo, if available; ghost image displays if no photo is available
• Full name
• Current position
• Primary phone number
• Email address link
• Applicant's rating

Note: The rating functionality is only available if the "Allow Ratings" box is checked in General Preferences (by Division).

This column displays reviewer feedback for applicants. Reviewer feedback is submitted by reviewers and hiring managers on the Resume/CV Review page.

• Number of Reviews - This displays the number of users who have reviewed the applicant and the number of users who have not yet reviewed them. You can click the link to open a pop-up that shows the list of reviewers for the applicant and their feedback decision as Advance , Pass , or Pending .
• Reviewer Feedback - The reviewers' decision displays below the number of reviews. The decision will either be Advance or Pass .

For applications that include the Skills Test component of the Selection functionality, columns can be added to display the test scores. The available columns are Typing Accuracy and Words Per Minute.

• Typing Accuracy - This column displays the percentage of accuracy on the test.
• Words Per Minute - This column displays the number of words the applicant typed in the 60 seconds.

This column displays the source from which the applicant applied to the requisition.

For applications submitted via a mobile device, a mobile icon displays to the right of the career site source name to indicate that the application originated from a mobile device. Note: Applicants who apply via a mobile device are only visible on the Manage Applicants page once the applicant submits the application.

If Referral Suite is enabled and the referral source is Agency - [Agency Name], Referral-Email Applicant applied through employee's email link., Referral-Facebook Applicant applied through employee's Facebook link., Referral-LinkedIn Applicant applied through employee's LinkedIn link., Referral-Other Referral source changed as a result of requisition owner manually changing the referrer on the Applicant Profile page., Referral-Search Network Applicant was found through Search My Networks-LinkedIn., or Referral-Suggested Applicant advanced by reviewer from Suggested Referrals page., then placing the cursor over the source displays the Referral Information pop-up.

For applicants who submit their application via Connect With Us, the source will display as [Career Site Name].

This column displays the applicant's status as a link. Clicking the link opens the Change Status pop-up. In addition, the status workflow step displays in parentheses next to the status name. See Manage Applicants - Change Status.

Note: For the Closed status, the disposition reason displays in parentheses to the right of the Closed status. This helps recruiters quickly identify the reason an applicant's status was changed to Closed.

This column also displays the following information:

• The date on which the last status change took place.
• Applicant warning icons if enabled in Compliance Enablement Preferences. If the applicant has more than one warning, the number of warnings appears to the right of the warning icon. To view a warning, hover the mouse over the warning icon. The following warnings may appear for an applicant:
  • Application Status - This warning indicates that the applicant's application is incomplete.
  • Pre-Screening - This warning indicates that the applicant failed the pre-screening questions. This warning can only display if an applicant's submission is manually moved to the Manage Applicants page via a manual status change.
  • Unqualified Applicant - This warning indicates that the applicant is considered unqualified. This message only displays for applicants who are in a Closed status.

This column displays the date on which the applicant's status was most recently changed. This can help recruiters find the applicants who have applied the most recently, as well as identify applicants who should have further action taken.

The column is sortable by most to least recent status change.

This column displays the date on which the applicant submitted their application. This can help recruiters more quickly find the applicants that they have just reviewed in Manage Candidates. This also helps recruiters identify applicants who should have further action taken.

The column is sortable by most to least recent submission date.