Agency Portal FAQs

A recruiting agency portal is an internal recruiting agency to which job requisitions can be posted for the purpose of submitting applicants. Agency portals can only be accessed by the users that are configured for the portal in Recruiting Agency Management. From the portal, agency users can browse open requisitions and submit applicants.

Applicants that are submitted to requisitions from a recruiting agency are owned by the agency. Similarly, applicants that apply to jobs via an invitation from a recruiting agency are owned by the agency.

Agencies can be configured to limit the availability of their applicants in order to maintain ownership of high quality prospects. Applicants that are owned by a recruiting agency cannot be submitted to requisitions by anyone other than the agency. This allows the agency to receive credit for all applications that the applicant submits.

When an applicant applies to a requisition via an invitation from an agency, the agency is listed in the Applicant Tracking System as the source of the submission. Thus, the agency is credited with the submission.

The application completed date is considered the date on which the applicant submitted an application to the requisition. This date is not considered the date on which the applicant started the application. The following are the possible methods by which the application completed date is determined:

• Applicant directly submits an application to the requisition
• Applicant is uploaded to the requisition by HDL

The submission date is the date that the applicant first appears in the system with an association to a specific requisition. The date may or may not be the same date that an application was completed by an applicant. The following are the possible methods by which the submission date is determined:

• Applicant directly submits an application to the requisition
• Applicant is moved to the requisition from another requisition
• Applicant is added to the requisition from another requisition
• Applicant is manually uploaded into the requisition
• Applicant is added to the requisition from the Candidate Bank
• Applicant is submitted to the requisition by a recruiting agency
• Applicant is uploaded to the requisition by HDL

The candidate date is the date on which the applicant is moved from New Submission into an active status. The following are the possible methods by which the candidate date is determined:

• Applicant is moved into an active status from Manage Candidates
• Applicant is manually moved into an active status from the Applicant Profile page
• Applicant is manually moved into an active status by being moved into the requisition from another requisition
• Applicant is manually moved into an active status when being added to the requisition from another requisition
• Applicant is manually moved into an active status by being added to the requisition from the Candidate Bank
• Applicant is manually moved into an active status by being manually uploaded from the Add Applicant page

The difference is that one is internal and the other is external.

An agency portal is an internal page in your portal. The Agency Portal functionality requires additional backend settings in order to be enabled. Agency portals are accessed by internal users (i.e., recruiters) who are specifically configured to have access to the portal. An agency's users access the portal for the purpose of submitting applicants to jobs that have been posted to the agency.

A career site is an external Web page that external applicants access for the purpose of browsing and applying to your organization's open jobs.

No. An agency portal and recruiting agency are the same thing. However, when the term Agency Portal is capitalized, it refers to the Agency Portal functionality or the Agency Portal page.