Create a Knowledge Bank Topic (Old Knowledge Bank)

Topic managers can create and manage Knowledge Bank topics.

  • To create a topic, go to Admin > Tools > Connect > Knowledge Bank. Then, select the Create New Topic link.
  • To modify a topic, go to Admin > Tools > Connect > Knowledge Bank. Then, select the Edit icon for the appropriate topic.
  • To delete a topic, go to Admin > Tools > Connect > Knowledge Bank. Then, select the Delete icon for the appropriate topic.
PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Knowledge Bank Administration Grants ability to create new Knowledge Bank topics and edit existing topics, including designating topic managers and setting availability for each KB topic. This is an administrator permission. Learning - Administration

Topic Details

In the Topic Details section, enter the following information:

  • Title - Enter a title for the topic (required field).
  • Parent Topic - Select from the drop-down list to add a sub-topic of the selected parent.
  • Short Description - Enter a description (required field).
  • Keywords - Add keywords that users might enter when searching for the topic in the system.
  • Click to Add a Manager - Click to select one or more topic managers (required field).
    1. Multiple Topic Managers can be associated with each topic. Topic Managers have the ability to make modifications, upload additional postings, replace a posting or delete a posting.
  • Language - Select language from drop-down, if applicable.
  • Click to add a Subject - Click to associate the topic with a subject category.

Availability Selection Criteria

In the Availability Selection Criteria section, enter the following information:

  1. Choose availability criteria from drop-down list.
  2. Include Subordinates - Select the Include Subordinates checkbox, if applicable.
  3. Access Level:
    • Read Only - The user will be able to view only
    • Read Write - The user will be able to view, upload postings, ask questions and create discussions
    • Read Only w/Question Asking - The user will be able to view and ask questions only

Knowledge Bank Topics

  1. Search - Use the Search bar to search for existing topics.
  2. Create New Topic - Click this link to create a new topic.
  3. Expand - Click this icon to expand sub topics.
  4. Edit - Use this icon to edit an existing topic.
  5. Delete - Use this icon to delete a topic. Note: Deleting a topic will delete all postings within that topic.

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