Create a Knowledge Bank Topic (Old Knowledge Bank)

To create a knowledge bank topic, go to Admin > Tools > Connect > Knowledge Bank. Then, select the Create New Topic link.

To modify a knowledge bank topic, go to Admin > Tools > Connect > Knowledge Bank. Then, select the Edit icon for the appropriate topic.

To delete a knowledge bank topic, go to Admin > Tools > Connect > Knowledge Bank. Then, select the Delete icon for the appropriate topic.

Topic Details

In the Topic Details section, enter the following information:

  1. Title - enter a tile for the topic (required field)
  2. Parent Topic - select from drop-down list to create a sub-topic of the selected parent
  3. Short Description - enter a description (required field)
  4. Keywords - represent words the user would enter when searching for the topic under Global Search
  5. Click to add a Manager - to select topic manager/s (required field)
    1. Multiple Topic Managers can be associated with each topic. Topic Managers have the ability to make modifications, upload additional postings, replace a posting or delete a posting.
  6. Language - select language from drop-down if applicable
  7. Click to add a Subject - to associate the topic with a subject category

Availability Selection Criteria

In the Availability Selection Criteria section, enter the following information:

  1. Choose availability criteria from drop-down list
  2. Include Subordinates - checkbox if applicable
  3. Access Level:
    • Read Only - user will be able to view only
    • Read Write - user will be able to view, upload postings, ask questions and create discussions
    • Read Only w/Question Asking - user will be able to view and ask questions only

Knowledge Bank Topics

  1. Search - to search for existing topic
  2. Create New Topic - use to create a new topic
  3. Expand - use to expand sub topics
  4. Edit - use to edit existing topic
  5. Delete - use to delete a topic. - Deleting a topic will delete all postings within that topic.

Knowledge Bank Knowledge Bank Knowledge Bank Knowledge Bank Knowledge Bank Knowledge Bank Knowledge Bank Knowledge Bank Knowledge Bank