View Sterling Background Check Results

A high-level summary of the Sterling assessment results is available from the Manage Applicants page and the Applicant Profile > Statuses tab.

To access the Applicant Profile page, click the applicant's name from any of the following pages:

  • Manage Job Requisitions > Requisition Snapshot
  • Manage Job Requisitions > Manage Applicants
  • Recruit > Interview Manager
  • Recruit > Review Applicants
  • Recruit > Manage Candidates (Note:This functionality is in the Early Adopter phase. For more information about availability,see the Overview topic for this functionality.)
PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Applicants: Initiate Background Check This permission grants access to manage background checks from the Applicant Profile page. This applies to background checks that have been configured in the Integration Center. This permission cannot be constrained. Users who have this permission will have an Assign to Applicant link in the background check status type panel on the Applicant Profile page. Once the background check is assigned, the page will display "Assigned - [Date Assigned]." Recruiting
Applicants: View Background Check Status and Details Link This permission allows users to view the background check status and view a link to access the background check report, which can be found in the background check status type panel on the Applicant Profile page. This permission cannot be constrained. Recruiting
Applicants: View Background Check Status Allow user to view the background check status. The user cannot view the link to the detailed report. This permission cannot be constrained. Recruiting
Requisition: Manage Grants ability to access and manage all requisitions regardless of ownership (constraints permitting). This permission also grants read-only access to the Applicant Review tab when creating or editing a job requisition. This permission can be constrained by OU, User's OU, and Grade. Recruiting
Requisition: Owner

Enables owner to access requisitions and applicants for requisitions for which they are an owner. This permission also grants read-only access to video interviews that are completed by applicants via HireVue. For portals with Referral Suite enabled, this permission also enables requisition owners to edit the referral source on the Applicant Profile page. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. If the user is removed as an owner, the permission is revoked for the associated requisition. This permission cannot be manually assigned. Also, if a user has both the permission necessary to manage requisitions and be a requisition owner, the constraints of the Requisition: Manage permission overrule those of the Requisition: Owner permission. For requisition owners that do not also have permission to manage requisitions, only certain fields are editable when editing a requisition.

Recruiting
Requisition: Reviewer

Enables reviewer to access requisitions and applicants for requisitions for which they are a reviewer. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. Once a requisition is in a Closed or Cancelled status or if the user is removed as a reviewer, the permission is revoked for the associated requisition. This permission cannot be manually assigned.

Note: If an applicant reviewer is removed as a reviewer via the Applicant Profile page, the Requisition: Reviewer permission is revoked for the associated requisition. However, if the reviewer was also added as a reviewer via the General tab when creating, editing, or copying the requisition, the reviewer still appears on the In Review panel as a duplicate reviewer and retains access to the requisition and applicants from the Requisition: Reviewer permission. See Applicant Profile Page Overview for more information about duplicate reviewer instances.

Recruiting

The following package information displays on the Statuses tab for the background check:

  • Assigned - This field displays the date of when screening is assigned to the applicant.
  • Reference ID - This field displays Sterling’s screening ticket ID.
  • Status - This field displays the status of the overall package status. The following are the possible values:
    • Acknowledged
    • In Progress
    • Completed
    • Cancelled
  • Result - This field displays the candidate’s overall result of the background check request.
  • [Background Package Name] - This field displays the name of the screening type.
  • Provider Reference ID - This field displays the individual search ID.
  • Status - This field displays the status of the screening type.
    • In Progress
    • Completed
    • Cancelled

To view a detailed report of the candidate’s assessment results:

  1. Click the View Report link in the background check column in the applicants table on the Manage Applicants page. Or, the link is also available from the Applicant Profile > Statuses tab.
  2. Sterling will authenticate the user who is attempting to view the report.
  3. If the user has an existing record in Sterling, then the user is deemed valid, and the report details open in the Sterling application.
  4. If the user does not have an existing record in Sterling, then an error message displays.