Quest Diagnostics Drug Screening Integration - Overview

Quest Diagnostics (Quest) is a third party vendor that provides drug screenings for Recruiting.

Use Cases

  • James is Acme Company's administrator and has been tasked with enabling the integration between Cornerstone and Quest. This will allow Acme to include Quest drug screenings in their hiring workflow.
  • James goes to the Edge Marketplace to purchase and activate the Quest integration.
  • From the Edge Integrate page, James enters Acme's unique API credentials, Company/Organization Name, Endpoint URL, Account Name and ID, and Drug Test Name and ID, which are provided by their Quest project team.
  • Acme's Cornerstone portal now has an active integration between Cornerstone and Quest.
  • Lisa is the Recruiting administrator for Acme.
  • Holly, a hiring manager at Acme, is looking to add a new member to her Marketing team.
  • With the integration enabled, Lisa is tasked with adding a drug screening status in all of Acme's marketing job requisitions.
  • Lisa creates a new custom applicant status that is set to a custom integration type Quest Diagnostics.
  • Lisa creates a new job requisition that includes that new custom applicant status.
  • Lisa has now configured the Marketing job requisitions to include the Quest Diagnostics custom status.
  • Ashley, a recruiter at Acme, has identified Paul James to be a stellar applicant.
  • To ensure a sound hiring decision is made and to protect Acme from potential risks, Ashley assigns a drug screening test on Paul by moving his status to Quest.
  • Ashley selects the appropriate drug test name, then submits the request.
  • Paul receives an email from Quest and clicks the link to complete the screening application request in Quest.
  • Ashley is eager to find out the results of Paul's drug screening status.
  • Ashley navigates to Paul's Applicant Profile > Statuses page and sees the status on the request.
  • To view additional details of the background request, Ashley clicks the View Progress link, which directs Ashley to the Quest site.

Implementation

This integration is available for all organizations using the Recruiting suite and that also have an account with the integration vendor. This integration is available in Edge Marketplace. Additional instructions for enabling and configuring the integration are available on the Setup tab of the integration in Edge. There is no additional cost associated with enabling this integration in Edge.

It is necessary to have a contract and purchased assessments from Quest to implement the integration.

Security

The following existing permissions apply to this functionality:

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Applicants: Initiate Background Check This permission grants access to manage background checks from the Applicant Profile page. This applies to background checks that have been configured in the Integration Center. This permission cannot be constrained. Users who have this permission will have an Assign to Applicant link in the background check status type panel on the Applicant Profile page. Once the background check is assigned, the page will display "Assigned - [Date Assigned]." Recruiting
Applicants: View Background Check Status Allow user to view the background check status. The user cannot view the link to the detailed report. This permission cannot be constrained. Recruiting
Applicants: View Background Check Status and Details Link This permission allows users to view the background check status and view a link to access the background check report, which can be found in the background check status type panel on the Applicant Profile page. This permission cannot be constrained. Recruiting
Applicant Status Bank - Manage Grants ability to access and manage Applicant Status Bank. Recruiting Administration
Application Workflow Template - View Grants ability to access and view Application Workflow Templates. Recruiting Administration
Edge Integrations - Manage Grants access to the Integrations service for Edge Integrate, where the administrator can configure, enable, and disable their third-party integrations used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission. Edge
Edge Marketplace - Manage Grants access to the Marketplace service for Edge Integrate, where the administrator can browse integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission. Edge
Global Email Administration - View Grants view only access to email templates/triggers and email logs at the global level for the portal. This permission can be constrained by OU, User's OU, User Self and Subordinates, and User. This is an administrator permission. Core Administration
Requisition: Manage Grants ability to access and manage all requisitions regardless of ownership (constraints permitting). This permission also grants read-only access to the Applicant Review tab when creating or editing a job requisition. This permission can be constrained by OU, User's OU, and Grade. Recruiting
Requisition: Owner

Enables owner to access requisitions and applicants for requisitions for which they are an owner. This permission also grants read-only access to video interviews that are completed by applicants via HireVue. For portals with Referral Suite enabled, this permission also enables requisition owners to edit the referral source on the Applicant Profile page. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. If the user is removed as an owner, the permission is revoked for the associated requisition. This permission cannot be manually assigned. Also, if a user has both the permission necessary to manage requisitions and be a requisition owner, the constraints of the Requisition: Manage permission overrule those of the Requisition: Owner permission. For requisition owners that do not also have permission to manage requisitions, only certain fields are editable when editing a requisition.

Recruiting
Requisition: Reviewer

Enables reviewer to access requisitions and applicants for requisitions for which they are a reviewer. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. Once a requisition is in a Closed or Cancelled status or if the user is removed as a reviewer, the permission is revoked for the associated requisition. This permission cannot be manually assigned.

Note: If an applicant reviewer is removed as a reviewer via the Applicant Profile page, the Requisition: Reviewer permission is revoked for the associated requisition. However, if the reviewer was also added as a reviewer via the General tab when creating, editing, or copying the requisition, the reviewer still appears on the In Review panel as a duplicate reviewer and retains access to the requisition and applicants from the Requisition: Reviewer permission. See Applicant Profile Page Overview for more information about duplicate reviewer instances.

Recruiting