Frequently Asked Questions - LinkedIn Recruiter System Connect
What is the difference between LinkedIn Recruiter and LinkedIn Recruiter System Connect?
LinkedIn Recruiter is the name of the recruiting application within LinkedIn. This application is purchased through LinkedIn and is necessary in order for LinkedIn Recruiter System Connect to be enabled in Cornerstone.
LinkedIn Recruiter System Connect is the name of the integration that can be enabled through Edge in Cornerstone.
Where do I find Cornerstone candidate data in LinkedIn?
Cornerstone candidate data can be viewed in LinkedIn on the candidate's page in LinkedIn Recruiter.
Will permissions and constraints be respected in LinkedIn?
Yes. Constraints will be synched so that users with LinkedIn Recruiter will only be able to see jobs and application information for requisitions they can access in Cornerstone.
Can application data be deleted from LinkedIn?
Yes. Cornerstone will send deletion requests when triggered by the candidate or after the period of inactivity specified by a client.
How are Notes and InMails from LinkedIn attributed to recruiters in Cornerstone?
When Notes and InMails are synced from LinkedIn, LinkedIn email address of the Note/InMail author is matched with the corresponding email address in Cornerstone . If multiple users in Cornerstone have the same email address, the first matching user (based on ascending user ID) will be labeled as the author of the Note/InMail in Cornerstone.
If the LinkedIn profile displayed on the "LinkedIn" tab of the Applicant Profile page is incorrect, can the proper profile be mapped to the candidate?
Yes. A Not the right candidate? link will appear in the LinkedIn profile. Clicking this link will unlink the current LinkedIn profile. Afterwards, you can search for the correct LinkedIn profile and map the user to the selected profile.
When the profile is unlinked, any InMails and Notes from LinkedIn that are associated with the unlinked profile will be deleted from the candidate's record in Cornerstone. If the recruiter manually links a new LinkedIn profile to the candidate in Cornerstone, then all InMails and Notes from LinkedIn that are associated with the new profile will be synced to the candidate's record in Cornerstone.
Note: The process to sync all historical InMails and Notes for manually linked profiles will run once per day, so please allow up to 24 hours for the new information to appear in Cornerstone.
Note: If multiple candidates are mapped to the same LinkedIn profile, then Notes and InMails from LinkedIn may not sync properly. When new Notes and InMails come in from LinkedIn, they will be assigned to the first matching candidate that is connected to this profile (based on ascending user ID).